The forum of the forums
Welcome to the Official Support Forum of Forumotion!

To take full advantage of everything offered by our forum, please log in if you are already a member, or join our community if you've not yet.



Create a free forum like this one.

CHANGE OF DATACENTER: report bugs

Page 1 of 8 1, 2, 3, 4, 5, 6, 7, 8  Next

View previous topic View next topic Go down

Important CHANGE OF DATACENTER: report bugs

Post by Leviosa on October 1st 2014, 9:38 am


CHANGE OF DATACENTER: report bugs

Dear Forumotion members

The migration is over thumright Everything has been managed correctly.

Our technicians are finalizing the details.

If you have some troubles on your forum, please report your problems by provind the following information:
- Url of your forum
- Browser
- Forum version
- Description of your problem
- Screenshot


Delete If you don't provide those information we won't take into account your problem. Thanks for your understanding!

Add Bugs already reported:

- Captcha while registering doesn't appear = solved
- Chatbox message error = solved
- Widgets missing on the portal = solved
- Portal desactived = solved
- New widgets added no saved on the Administrative Panel= solved
- Javascripts, CSS and templates missing = solved
- Permission group problem = solved
- Message with 1970 dates = solved (edite your message and the right date should come back)
- Hipay is missing = solved
- Edition of a message is no taken into account = solved
- Impossible to upload a new avatar via the profile and the AP "The image is too large or corrupted" = solved
- The Accordion index menu is disappeared = solved
- Resize of avatar doesn't work = solved
- The following links don't work: yourforum.com/feed, /rss, /sitemap.mx link not showing XML code = solved
- Email doesn't appear on the user profile (via the administrative panel) =solved
- Gallery, smiley, avatar missing = solved
- Cannot use Servimh via Editor = solved
- Maintenance page = solved
- Forum backup impossible = solved
- Critical Error= solved
- Empty messages = solved
- Emails notification missing or in spam box = solved
- Problem to access domain name without www. => solved
- Hitskin access = solved
- Newsletter no available => = solved
- Posts missing = solved
- Founder's tool white page when I make a backup = solved
- Posts missing or empty = solved
sunny Please note:

1- Our technicians are working on bugs. So, slowdowns are possible.

2- About topics, messages and categories missing, our technicians are working on a solution to get back those data. However, it is possible deleted messages, topics, categories and users come back too! I will inform you ASAP


Thanks for your help :rose: :rose: :rose:

ForuMotion Team
A
ForuMotion
Important Announcement



Last edited by Buttercup on October 21st 2014, 12:12 pm; edited 31 times in total


No help without your forum url
No support via private message



Leviosa
Administrator
Administrator

Female Posts : 15368
Reputation : 1563
Language : French, English

http://help.forumotion.com

Back to top Go down

Important Re: CHANGE OF DATACENTER: report bugs

Post by yayayes on October 1st 2014, 9:56 am

Url:www.thelosteden.com
Browser:google chrome
Forum version:invision
Description of your problem:
The widgets in my forum are disappearing. Also, when I try to create a new widget to replace the old one It won't show up in the Personal widgets area (Admin panel).
Screenshot:




yayayes
Forumember

Female Posts : 49
Reputation : 1
Language : Thai
Location : Bangkok, London & Hong Kong

Back to top Go down

Important Re: CHANGE OF DATACENTER: report bugs

Post by Leviosa on October 1st 2014, 10:06 am

Thanks Smile problem reported to our technicians Very good


No help without your forum url
No support via private message



Leviosa
Administrator
Administrator

Female Posts : 15368
Reputation : 1563
Language : French, English

http://help.forumotion.com

Back to top Go down

Important Re: CHANGE OF DATACENTER: report bugs

Post by adukes_007 on October 1st 2014, 10:34 am

Invision
Reports Pages
Shows 2 pages regardless of how few reports there are.
(I just have a few reports but it shows a page 1 with those reports and a blank second page) I've tried deleting reports but it still shows this on page 2....



Last edited by adukes_007 on October 1st 2014, 11:02 am; edited 1 time in total

adukes_007
Forumember

Male Posts : 229
Reputation : 1
Language : English
Location : Alabama- Forrest Gump Land

http://www.turbohkforums.com

Back to top Go down

Important Re: CHANGE OF DATACENTER: report bugs

Post by christien on October 1st 2014, 10:53 am

URL: http://fotoforumdigitaal.actieforum.com/forum

Browser: chrome-IE and firefox
Forum version: phpBB2

Description problem:
I haven't been able to reach my forum since 12 pm yesterday

I think it has something to do with my security. It works fine when I turn it off, but as soon as I turn it back on I imediately go offline. I've got Avast Free antivirus... And that worked just fine before.
try adding my forum to the safe sites on Avast antivirus has no effect

The weird thing about this is that the problem only occurs at one forum from Actieforum and not at the other two I have

christien
Forumember

Female Posts : 89
Reputation : 2
Language : Dutch-eng.

http://seeyoufriends.forumotion.net/

Back to top Go down

Important Re: CHANGE OF DATACENTER: report bugs

Post by Leviosa on October 1st 2014, 11:05 am

@Christien: Don't you think it could be a problem of permissions?


No help without your forum url
No support via private message



Leviosa
Administrator
Administrator

Female Posts : 15368
Reputation : 1563
Language : French, English

http://help.forumotion.com

Back to top Go down

Important Re: CHANGE OF DATACENTER: report bugs

Post by adukes_007 on October 1st 2014, 11:44 am

Avatars way too big!!!! Not auto resizing to what I have set. Www.turbohkforums.com
Note: I get an image to large or corrupted if I upload from my pc. I have to host the pic and copy the link.



Last edited by adukes_007 on October 1st 2014, 12:12 pm; edited 1 time in total

adukes_007
Forumember

Male Posts : 229
Reputation : 1
Language : English
Location : Alabama- Forrest Gump Land

http://www.turbohkforums.com

Back to top Go down

Important Re: CHANGE OF DATACENTER: report bugs

Post by Nefadar on October 1st 2014, 11:57 am

Url: http://xmenreneszansz.hungarianforum.net/
Browser: firefox
Forum version: phpBB3
Description of your problem:
The Accordion index menu is disappeared. The settings aren't changed, just missing. We find the menu in the code, so it works, but don't show up. What should we do?
Screenshot:

Nefadar
New Member

Female Posts : 21
Reputation : 2
Language : hungarian, english

http://xmenreneszansz.hungarianforum.net/

Back to top Go down

Important Re: CHANGE OF DATACENTER: report bugs

Post by Van-Helsing on October 1st 2014, 12:16 pm

URL: http://linux-team.forumgreek.com/
Browser: Firefox, Google Chrome, Safari
Forum Version: PunBB

Description of your problem:
The most of the javascripts are not working, some of the javascripts are in the templates. The avatars in board index are not working too. The request limit exceeded problem appeared again(probably why the javascripts trying to load the avatar again and again from image servers without response from them). The profile link of member disappeared probably its executing a javascript.

1. The profile link disappeared http://prntscr.com/4s0ohv
2. Avatar on board index disappeared http://prntscr.com/4s0osz
3. The most of the javascript are not working.
4. The background of the announcements, stickies and global announcements disappeared http://prntscr.com/4s0pbs


Last edited by Black-Shadow on October 1st 2014, 12:43 pm; edited 3 times in total

Van-Helsing
Hyperactive

Male Posts : 2198
Reputation : 82
Language : English, Greek

http://helpgr.forumgreek.com/

Back to top Go down

Important Re: CHANGE OF DATACENTER: report bugs

Post by DVAted on October 1st 2014, 12:23 pm

URL: http://vgunetwork.forumotion.net/
Browser: Firefox & Google Chrome
Forum Version: phpBB2
(I think, could be 3, I'm not sure, where do I check?)
Description of your problem:
This may be a widget bug, but it's not been solved.
The chatbox on my forum would show the forum itself in it, and in its chatbox box I get an error:
"Error in function write_msg() updating msg_id"

I've tested the bug on 2 different accounts on Firefox and Chrome. I've disabled the chatbox for hours, then re-enabled it. I've logged out and back in. I've asked other staff members to check it.
Right now it is disabled so that the users don't mess around in it or start creating topics about it. If you care to troubleshoot it, I can enable it at any time. Thank you!
And I want to specifically thank whoever manages the Forumotion Facebook page for enabling my account here, so that I can post this. You're a great team, all of you. Thank you extensively! And good luck with everything!

DVAted
Forumember

Posts : 50
Reputation : 3
Language : English

http://gunetwork.org

Back to top Go down

Important Re: CHANGE OF DATACENTER: report bugs

Post by Leviosa on October 1st 2014, 12:32 pm

@DVAted wrote:URL: http://vgunetwork.forumotion.net/
Browser: Firefox & Google Chrome
Forum Version: phpBB2
(I think, could be 3, I'm not sure, where do I check?)
Description of your problem:
This may be a widget bug, but it's not been solved.
The chatbox on my forum would show the forum itself in it, and in its chatbox box I get an error:
"Error in function write_msg() updating msg_id"

I've tested the bug on 2 different accounts on Firefox and Chrome. I've disabled the chatbox for hours, then re-enabled it. I've logged out and back in. I've asked other staff members to check it.
Right now it is disabled so that the users don't mess around in it or start creating topics about it. If you care to troubleshoot it, I can enable it at any time. Thank you!
And I want to specifically thank whoever manages the Forumotion Facebook page for enabling my account here, so that I can post this. You're a great team, all of you. Thank you extensively! And good luck with everything!
Thanks a lot for reporting the bug. It will help our technicians a lot Very good It is possible they activate your chatbox just for solving the bug. It is normal Smile

Thanks again for your help cheers


No help without your forum url
No support via private message



Leviosa
Administrator
Administrator

Female Posts : 15368
Reputation : 1563
Language : French, English

http://help.forumotion.com

Back to top Go down

Important Re: CHANGE OF DATACENTER: report bugs

Post by tommycoo8 on October 1st 2014, 12:43 pm

There are many of my javascript is disfunctional because this change ?
such as latest topic avatar, chatbox, like system, statistic and much more can you help ?

http://atlanta.forumid.net/ > Here is my forum

tommycoo8
Forumember

Male Posts : 57
Reputation : 1
Language : Indonesia

Back to top Go down

Important Re: CHANGE OF DATACENTER: report bugs

Post by Shadow. on October 1st 2014, 1:36 pm

- Url of your forum http://punbb.biz
- Browser: Tested with all.
- Forum version Punbb
- Description of your problem Javascript is down from Forumotion side, therefore all scripts added in javascript management are dysfunctional
- Screenshot /

Shadow.
Forumember

Posts : 68
Reputation : 4
Language : English

http://punbb-design.forumotion.com

Back to top Go down

Important Re: CHANGE OF DATACENTER: report bugs

Post by christien on October 1st 2014, 1:51 pm

Buttercup wrote:@Christien: Don't you think it could be a problem of permissions?

No, that was not the problem because nothing has changed. I installed the skin again and it looks like it's working.

christien
Forumember

Female Posts : 89
Reputation : 2
Language : Dutch-eng.

http://seeyoufriends.forumotion.net/

Back to top Go down

Important Re: CHANGE OF DATACENTER: report bugs

Post by Leviosa on October 1st 2014, 2:07 pm

@shadow @tommyco88: our technicians are working on Javascript problems. Thanks for your help Very Happy

@Christien: Nice it works now. Let me know if the problem happens again. Thanks


No help without your forum url
No support via private message



Leviosa
Administrator
Administrator

Female Posts : 15368
Reputation : 1563
Language : French, English

http://help.forumotion.com

Back to top Go down

Important Re: CHANGE OF DATACENTER: report bugs

Post by DVAted on October 1st 2014, 2:47 pm

Thank you, team! Very Happy All problems fixed! Much appreciated Wink

DVAted
Forumember

Posts : 50
Reputation : 3
Language : English

http://gunetwork.org

Back to top Go down

Important Re: CHANGE OF DATACENTER: report bugs

Post by Ahmed.K on October 1st 2014, 3:19 pm

- Url of your forum: all my sites
- Browser : all Browsers
- Forum version : PunBB

Javascriptsdoes not work.
I get thiserror: Failed to load resource: net::ERR_CONTENT_DECODING_FAILED

Ahmed.K
Forumember

Posts : 349
Reputation : 4
Language : English

Back to top Go down

Important Re: CHANGE OF DATACENTER: report bugs

Post by erchima on October 1st 2014, 4:04 pm

URL:
http://yourforum.com/rss
http://yourforum.com/feed
http://yourforum.com/sitemap.xml

Browser:
Opera, Google Chrome, Firefox, I Explore

Description:
feed, rss, sitemap link not showing XML code

erchima
Forumember

Female Posts : 629
Reputation : 15
Language : INDONESIAN | Lua Script | Visual Basic | and Coding
Location : Under your bed xD

http://erchimacute.forumid.net

Back to top Go down

Important Re: CHANGE OF DATACENTER: report bugs

Post by Leviosa on October 1st 2014, 4:23 pm

@erchima: reported Very good Thanks


No help without your forum url
No support via private message



Leviosa
Administrator
Administrator

Female Posts : 15368
Reputation : 1563
Language : French, English

http://help.forumotion.com

Back to top Go down

Important Re: CHANGE OF DATACENTER: report bugs

Post by Van-Helsing on October 1st 2014, 4:36 pm

Hello,
The avacweb chat has been disabled too on before 10-15 minutes was working.

Van-Helsing
Hyperactive

Male Posts : 2198
Reputation : 82
Language : English, Greek

http://helpgr.forumgreek.com/

Back to top Go down

Important Re: CHANGE OF DATACENTER: report bugs

Post by Ahmed.K on October 1st 2014, 4:43 pm

@Ahmed.K wrote:- Url of your forum: all my sites
- Browser : all Browsers
- Forum version : PunBB

Javascriptsdoes not work.
I get thiserror: Failed to load resource: net::ERR_CONTENT_DECODING_FAILED

I think this is the reason
the Javascript link does not work
like this one:
http://test-site.forumotion.com/10422.js
Error:: This webpage is not available.

Ahmed.K
Forumember

Posts : 349
Reputation : 4
Language : English

Back to top Go down

Important Re: CHANGE OF DATACENTER: report bugs

Post by Van-Helsing on October 1st 2014, 4:47 pm

None of the javascripts working, we are waiting the technicians to fix them.

Van-Helsing
Hyperactive

Male Posts : 2198
Reputation : 82
Language : English, Greek

http://helpgr.forumgreek.com/

Back to top Go down

Important Re: CHANGE OF DATACENTER: report bugs

Post by Shadow. on October 1st 2014, 6:05 pm

Seems like the issue has been resolved on punbb.biz.

Many thanks Buttercup.

Shadow.
Forumember

Posts : 68
Reputation : 4
Language : English

http://punbb-design.forumotion.com

Back to top Go down

Important Re: CHANGE OF DATACENTER: report bugs

Post by sweetword on October 1st 2014, 6:42 pm

avatars of some wont show...tied uploading from admin panel...didnt show...when disable avatar for the particular member it shoed off!!! another problem when trying to quote a post been diverting to forumotion...this happened few minutes ago
http://www.sangeethasangamam.com

sweetword
New Member

Posts : 13
Reputation : 0
Language : english

Back to top Go down

Important Re: CHANGE OF DATACENTER: report bugs

Post by Nefadar on October 1st 2014, 7:08 pm

@Nefadar wrote:Url: http://xmenreneszansz.hungarianforum.net/
Browser: firefox
Forum version: phpBB3
Description of your problem:
The Accordion index menu is disappeared. The settings aren't changed, just missing. We find the menu in the code, so it works, but don't show up. What should we do?
Screenshot:

Our problem is solved, thank you Smile

Nefadar
New Member

Female Posts : 21
Reputation : 2
Language : hungarian, english

http://xmenreneszansz.hungarianforum.net/

Back to top Go down

Important Re: CHANGE OF DATACENTER: report bugs

Post by felicity4us2 on October 1st 2014, 7:35 pm

www.igdid.com - not working either

felicity4us2
Forumember

Posts : 342
Reputation : 7
Language : english

http://igdid.com

Back to top Go down

Important Re: CHANGE OF DATACENTER: report bugs

Post by angel_of_night on October 1st 2014, 7:58 pm

- Url of your forum
http://www.namelesscraft.org/

- Browser
Chrome

- Forum version
phpbb2

- Description of your problem
Not sure if this is related or no, but today when I visited my forum, alot of hitskin images disappeared, making the forum really messy.

- Screenshot





angel_of_night
Forumember

Female Posts : 565
Reputation : 10
Language : portuguese

Back to top Go down

Important Re: CHANGE OF DATACENTER: report bugs

Post by Golden Shroom on October 1st 2014, 8:09 pm

^I also had the same issue on my forum as well in regards to the hitskin images. Most appear as broken image links now since this morning.

The hitskin.com site too seems to be having trouble as well with its images from what I've seen via Chrome...but not sure if this is a problem related to forumotion as well. Either way, this is my forum too:

- Url of your forum
http://gamerzuniverse2.forumotion.com/

- Forum version
phpbb3

Golden Shroom
Forumember

Posts : 31
Reputation : 1
Language : English

Back to top Go down

Important Re: CHANGE OF DATACENTER: report bugs

Post by Van-Helsing on October 1st 2014, 8:09 pm

Hello,
r13.imgfast.net image server it seems still down and some images which are hosting there are not able to display on forum. Javascripts seems working now. Some avatars displayed like this http://prntscr.com/4s4okk . Furthermore when I am uploading a new avatar it isn't displayed on board index it displays a placeholder symbol.


Last edited by Black-Shadow on October 1st 2014, 9:21 pm; edited 3 times in total

Van-Helsing
Hyperactive

Male Posts : 2198
Reputation : 82
Language : English, Greek

http://helpgr.forumgreek.com/

Back to top Go down

Important Re: CHANGE OF DATACENTER: report bugs

Post by Jadster on October 1st 2014, 8:10 pm

@felicity4us2 wrote:www.igdid.com - not working either
Your site is working for me. Are you getting an error message?

Jadster
Forumember

Male Posts : 659
Reputation : 78
Language : English
Location : United States

http://adminvortex.forumotion.com

Back to top Go down

Page 1 of 8 1, 2, 3, 4, 5, 6, 7, 8  Next

View previous topic View next topic Back to top


 
Permissions in this forum:
You cannot reply to topics in this forum