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Private PM's Appearing in Visitor Messages

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Solved Private PM's Appearing in Visitor Messages

Post by Poppie on October 2nd 2014, 2:55 pm

Hi
I have had a report tonight from a member who was checking a Moderator's Profile & found her PM's were showing up in there...I have never noticed this before so is there a problem? I think this is a serious issue...for now I have deactivated Visitor Messages from Profiles but I am worried in case I haven't covered everything! All our private messages between Mod & Admin were on full display for everyone to read?
Thank you
Poppie

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Solved Re: Private PM's Appearing in Visitor Messages

Post by Leviosa on October 2nd 2014, 3:08 pm

Hello Popie,

Could you please send the url of your forum?

Could you please provide a screenshot please?

Thanks


No help without your forum url
No support via private message



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Solved Re: Private PM's Appearing in Visitor Messages

Post by Poppie on October 2nd 2014, 3:27 pm

My forum URL...http://iaajp.motion-forum.net/

I'm sorry I can't give you a screenshot...I have disabled "Visitor Messengers" in Profile as it is showing pm's from myself to Moderators regarding problems with some members, I do not want to put it back as there are people reading the forum as we speak!
Thanks
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Solved Re: Private PM's Appearing in Visitor Messages

Post by SLGray on October 2nd 2014, 7:10 pm

Well, members can send pm's to their visitor walls. Did you ask the moderator if he/she did this?


When your topic has been solved, ensure you mark the topic solved.
Never post your email in public.


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Solved Re: Private PM's Appearing in Visitor Messages

Post by Poppie on October 3rd 2014, 3:53 pm

Really? I have no idea how to do that & just checked & can't work it out either so that is not how it happened because my pm's were also displayed?!

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Solved Re: Private PM's Appearing in Visitor Messages

Post by Ange Tuteur on October 3rd 2014, 4:03 pm

Hello Poppie,

In private messages under the Savebox, is an option to send saved messages to your profile. As far as I know this is the only option which sends PMs to your VMs. By any chance, is your Savebox full ?

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Solved Re: Private PM's Appearing in Visitor Messages

Post by Poppie on October 3rd 2014, 4:10 pm

OMG...yes I did that the other day & then couldn't work out where to find them...obviously they must have gone to those I had pm'd...Oh my how dangerous is that! Thank you so much for solving & is there a way I can delete them now...yes my save box was full!

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Solved Re: Private PM's Appearing in Visitor Messages

Post by Ange Tuteur on October 3rd 2014, 4:17 pm

On your wall, there should be two options for each message :
1. ) Hide the message
* Sends the message to your savebox

2. ) Delete the message
* Deletes the message from your wall; isn't saved


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Solved Re: Private PM's Appearing in Visitor Messages

Post by Poppie on October 3rd 2014, 4:21 pm

Thank you so much for your help...I am all sorted now!

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Solved Re: Private PM's Appearing in Visitor Messages

Post by Ange Tuteur on October 3rd 2014, 4:27 pm

You're welcome Smile

Topic archived

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