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Deleted posts and members

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Deleted posts and members

Post by *Starchild* on October 10th 2014, 3:10 pm

Hello!

Sorry if I'm not at the right topic, but I have a problem with my forum ( http://ljiljaklija.forumsr.com/forum ) since yesterday. Some members are complaining that they're missing their posts, but I know that me and other stuff at the forum have not deleted anything. And when I'm at the front page of the forum, in some topics, posts are from, for example, 10 days ago, but I'm sure that I have left messages in the same topics the day before yesterday. Number of members is smaller, but members are still the same there. I don't know what happened, please help me with this. I know it's not a very big problem, but I simply want to know what is going on. Thank you.

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Re: Deleted posts and members

Post by APE on October 10th 2014, 3:16 pm

Good morning / Afternoon / Evening.

Please read over the following threads as this is a known problem.

Data center update

http://help.forumotion.com/t135861-important-change-of-datacenter

Data center Update Bugs

http://help.forumotion.com/t135889-change-of-datacenter-report-bugs

Much thanks

APE





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Re: Deleted posts and members

Post by *Starchild* on October 10th 2014, 3:29 pm

I don't know if I understood correctly, this problem on my forum will solve in time by itself or I have to leave my data in that topic that you gave me?

Sorry if I'm boring, but this is the first time that I meet with something like this Sad


Last edited by *Starchild* on October 10th 2014, 11:36 pm; edited 1 time in total

*Starchild*
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Re: Deleted posts and members

Post by APE on October 10th 2014, 3:48 pm

If you have lost posts then there is nothing we can do right now our servers lost a number of posts and threads and we are really really sorry this come about.

we have worked hard to getting this data back but right now the post have been lost and there is now no way of getting them back as we had to do a backup on the system to make the forums work again.

we are still finding problems that we are fixing right now but im sorry to say the files you are missing will no longer be found

SORRY Sad

APE

PS if you post your data in the topic we will have a look and see if there is anything that can be done but if its just posts then there is nothing we can do Sad





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Re: Deleted posts and members

Post by *Starchild* on October 10th 2014, 4:03 pm

Posts are not such a big deal, we will write them again, I just don't know what happened with the number of members, there (in the Statistics) is standing less than yesterday but members are still there the same ones. 

Thanks for all your help. All the best Smile

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Re: Deleted posts and members

Post by Leviosa on October 10th 2014, 4:18 pm

Hello Starchild

Could you please send me direct links of topic missing? It could help technicians to understand the problem Smile

Thanks


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Re: Deleted posts and members

Post by *Starchild* on October 10th 2014, 4:34 pm

Uuuhh, where I can see that? I don't know by rote which ones are missing, just some members were sending me private messages that they have less posts than it should be. 
Don't bother with that, its not such a big deal, if there is any chance that number of members can be back like it used to be, I'd appreciate it, if there's not, then what can we do, its not anyone's fault.

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Re: Deleted posts and members

Post by Leviosa on October 13th 2014, 9:58 am

Hello Starchild

Our technicians are working on missing posts. I cannot tell you they will all come back but they are working on Wink

Thanks for your understanding

Regards
Buttercup


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Re: Deleted posts and members

Post by APE on October 22nd 2014, 10:45 pm

Buttercup the problem he would like fixed is that he has lost members when we had the data center update members that was there before now there gone
Forum link: http://ljiljaklija.forumsr.com/forum





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