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Chatbox auto refresh not working.

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Pro Admin Chatbox auto refresh not working.

Post by Cloudchaser on October 10th 2014, 9:29 pm

My forum is having this issue where our chatbox doesn't auto refresh the messages even with auto refresh turned on, it only updates when you type something yourself and send the message or if you manually reload the chatbox. Clearing our cookies worked for a few seconds before it broke again and from what I can tell it's only affecting Google chrome, I logged in on my account on Waterfox and it's working fine there so I don't know why it's not working on chrome.

Turning archives on on Google chrome causes auto refresh to function again but this way I can't tell when someone logs in to the chat or disconnects so it's a bit annoying to have this issue and I don't know what could be causing it.

My forum is:http://www.bronyhangout.net/

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Pro Admin Re: Chatbox auto refresh not working.

Post by _Twisted_Mods_ on October 10th 2014, 9:36 pm

did this just start or has it been happening for awhile?

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Pro Admin Re: Chatbox auto refresh not working.

Post by Cloudchaser on October 10th 2014, 9:46 pm

It just started yesterday, we had some major lag on the chatbox earlier last week and some earlier this week but that seems to have been due to other global issues on forumotions part.

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Pro Admin Re: Chatbox auto refresh not working.

Post by _Twisted_Mods_ on October 10th 2014, 9:54 pm

if it just started it prob has to do with the migration make a post at

http://help.forumotion.com/t135889-change-of-datacenter-report-bugs

and give this info

Forum url:
Browser:
Browser Version:
When This Problem Started:
Discription of problem:

and any more info that might be important for them to tech team to know so its easier for them to fix the problem

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Pro Admin Re: Chatbox auto refresh not working.

Post by Leviosa on October 13th 2014, 10:22 am

Hello

The problem seems to be linked to the Datacenter migration. The problem has been reported to our technicians. Thanks


No help without your forum url
No support via private message



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