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Text disappears when typing message

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In progress Text disappears when typing message

Post by adukes_007 on Tue 14 Oct 2014 - 13:16

I've had a few complaints that while composing a post, all the text will disappear before they can submit the post. They end up retyping the post. I can't replictreplacate the issue but two members have said the same thing. One was using an iPhone on the desktop site.

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In progress Re: Text disappears when typing message

Post by SLGray on Tue 14 Oct 2014 - 13:25

Does it disappear when they press the button or before?


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In progress Re: Text disappears when typing message

Post by adukes_007 on Tue 14 Oct 2014 - 14:08

It disappears before they press the button.

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In progress Re: Text disappears when typing message

Post by SLGray on Tue 14 Oct 2014 - 14:16

Is this only happening on mobile devices?


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In progress Re: Text disappears when typing message

Post by adukes_007 on Tue 14 Oct 2014 - 14:30

I'm not sure. One reported an iPhone issue but the other person is using Windows I think.

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In progress Re: Text disappears when typing message

Post by SLGray on Tue 14 Oct 2014 - 14:36

Could you send me a test account by private message? Is this happening on the whole forum?


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In progress Re: Text disappears when typing message

Post by Leviosa on Wed 15 Oct 2014 - 3:38

@adukes_007 wrote:I've had a few complaints that while composing a post, all the text will disappear before they can submit the post. They end up retyping the post. I can't replictreplacate the issue but two members have said the same thing. One was using an iPhone on the desktop site.
Hello

We made some tests on your forum and it was just impossible to re-create the "bug".

@SLGray: did you have the same problem while testing?

Thanks for asking more information to your members Smile


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In progress Re: Text disappears when typing message

Post by adukes_007 on Wed 15 Oct 2014 - 12:58

I see where you did the test. It was reported to be all over the forum. Since the issue can't be replicated, Mark it as solved. I did a resynce and removed some js from the forum topics. Hopefully everything is fine now.

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In progress Re: Text disappears when typing message

Post by SLGray on Wed 15 Oct 2014 - 17:09

I did not have a chance to test it, because I have not received the test account information.


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In progress Re: Text disappears when typing message

Post by adukes_007 on Wed 15 Oct 2014 - 22:45

PM sent

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In progress Re: Text disappears when typing message

Post by SLGray on Thu 16 Oct 2014 - 12:47

In your pm, you asked me to use a phone. Is that because it is only happening on mobile devices?


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