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Can not log out

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Pro Admin Can not log out

Post by Rixon on October 29th 2014, 7:19 am

I cannot log out of my forum. I tried because I had other problems and that is when I found out that I can't. I also cannot change my email address on my profile. I sent two pm messages to two different members and they are still in my out box but the members have read them and replied to them. The only change I have made to my forum is to change the timezone back to where I am located.In the last posts column the icon is coloured but the posthas been read and there are more posts after that. If I click on view posts since last visit it goes to the previous page not the current one.

Rixon
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Pro Admin Re: Can not log out

Post by Ange Tuteur on October 29th 2014, 7:26 am

Hello Rixon,

It appears that there is a glitch going on with the footer and some other elements of the forum. Have you tried clearing your cache or refreshing the page to see if it fixes the problem ?

If that doesn't work you can logout by adding this to the end of your forum address :
Code:
/login?logout=1
Example : http://help.forumotion.com/login?logout=1

If you need to access the admin panel, but cannot, you can do the same :
Code:
/admin
Example : http://help.forumotion.com/admin

Ange Tuteur
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Pro Admin Re: Can not log out

Post by Rixon on October 29th 2014, 8:44 am

Thank you, that has fixed almost everything. I still cannot change my email address in my profile though. there is also a pm in my inbox that shows it has not been read even though I have read it about four times. And the two pm messages I sent are still in my out box even though they have been read.

Rixon
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Pro Admin Re: Can not log out

Post by _Twisted_Mods_ on October 29th 2014, 10:05 am

try to resynchronize your forum

acp>general>configuration

scroll to bottom

tick Check to resynchronize

save

hope this fixes it for you

_Twisted_Mods_
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Pro Admin Re: Can not log out

Post by Rixon on October 29th 2014, 11:13 am

No it didn't I'm afraid.

Rixon
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Pro Admin Re: Can not log out

Post by _Twisted_Mods_ on October 29th 2014, 12:21 pm

well idk about the messages but you probably have the setting off to change the email

acp>users&groups>users>users options

Allow users to change their e-mail address :yes

_Twisted_Mods_
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Pro Admin Re: Can not log out

Post by APE on October 29th 2014, 10:13 pm

This problem has been reported to our team.

Thank you.

APE





APE
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Pro Admin Re: Can not log out

Post by Rixon on October 30th 2014, 3:11 am

I thought exactly the same thing re allowing members to change their email address. But even though the permissions are YES to change an email address and NO to change a username, I can change my username but not my email address.

Rixon
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Pro Admin Re: Can not log out

Post by Ghost Pirate on October 30th 2014, 3:31 am

I have the some problem and more on my forum to. The only change I have made to my forum is to change the time zone too...

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Pro Admin Re: Can not log out

Post by APE on October 30th 2014, 11:07 am

Hello Rixon,

Please provide the following:
URL of your forum:
Username:
are you the Founder or Admin?:

Much thanks

APE





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Pro Admin Re: Can not log out

Post by Rixon on November 1st 2014, 11:46 pm

Well I don't know what's happened because I haven't been online there for a day or two APE, but I just went there to copy the URL and it's fixed. I can now change the email address and not my username. I hadn't changed anything since Twisted Mods suggestions hadn't worked.

Thank you and the team foryour help.

Rixon
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