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In progress Register my Forum

Post by ZombieMesh on November 11th 2014, 8:57 am

I tried registering my forum under an email, and it froze on validation or something. I cannot log into the account, but I also can't make a forum using the name email.

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In progress Re: Register my Forum

Post by SLGray on November 11th 2014, 8:15 pm

What is the link to the new forum?


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In progress Re: Register my Forum

Post by ZombieMesh on November 11th 2014, 11:12 pm

I made two under two different emails because it didn't work the first time.
I believe it's:
thisisatestiguess.forumotion.com
and
thisisanothertestgdi.forumotion.com

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In progress Re: Register my Forum

Post by SLGray on November 11th 2014, 11:19 pm

Send the email address that you used to me by pm.


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In progress Re: Register my Forum

Post by ZombieMesh on November 13th 2014, 3:25 am

You said you'd talk to someone about it, just want an update on how its going?
Was probably what you said, when the servers were switching over. Made a glitch. All I need is my email to be freed up to make a forum.

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In progress Re: Register my Forum

Post by SLGray on November 13th 2014, 6:00 am

Buttercup is still looking into it. She will be on later. Maybe she will have an update.


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In progress Re: Register my Forum

Post by ZombieMesh on November 13th 2014, 7:19 am

Hopefully she can soon. Making a forum for my community, and I can't communicate with members without forum. Would rather not take my business elsewhere, since you guys seem good.

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In progress Re: Register my Forum

Post by ZombieMesh on November 14th 2014, 12:15 am

Any news?

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In progress Re: Register my Forum

Post by SLGray on November 14th 2014, 12:49 am

You need to wait patiently until we receive any news. Buttercup is on French time.


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In progress Re: Register my Forum

Post by Leviosa on November 14th 2014, 9:37 am

Hello

Sorry for the last answer Smile

If have well understand the problem, you'll like to change the foundation email of http://bananatreegaming.forumotion.co.uk/ forum?

Am I right?

Thanks in advance


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In progress Re: Register my Forum

Post by ZombieMesh on November 14th 2014, 5:59 pm

What? No. I don't own that forum.
I created a forum and it never got made, but says it was made and SLGray informs me that I was banned from my own forum even though the Founder never logged in?

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In progress Re: Register my Forum

Post by Soul on November 14th 2014, 7:28 pm

Hello ZombieMesh,
If you have been "banned" or cannot get into your forum, try sending a PM to Buttercup with the information provided in the link below.
http://help.forumotion.com/t45-log-in-problems
http://help.forumotion.com/t127211-password-problems-lost-your-founder-s-password

This will allow Buttercup to be able to help you out a bit more and possibly get your account back on your forum. I am unsure why it is you cannot access the site but I am sure there is a simple fix to it. Just click on the link provided above, follow the instructions and all should get better.

Hope this helps!

-James

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In progress Re: Register my Forum

Post by SLGray on November 14th 2014, 8:15 pm

The two forums were created, but the founder never logged into the forums. During the creation process, something happen to make it seem that they were not created. When I checked the database, both forums show that they were banned even if the founder never logged on.


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In progress Re: Register my Forum

Post by ZombieMesh on November 15th 2014, 4:12 am

SLGray has all the info so far on the problem.
Basically, made a forum during (what I assume was) a data center change. The forums were never validated thus never made, but my emails say they are connected to forums that don't exist. It also says I'm banned from said forums even though they were never fully made.

So, a glitch in the system?
I would think the easiest way to fix this would be to take the bans off my account and then delete the forums so I can make a new one.
I'm sorta on a time schedule, and the longer this takes the more likely I'll just find a different forum provider, no offense.

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In progress Re: Register my Forum

Post by SLGray on November 15th 2014, 4:14 am

It is not that you are ban, but the forums are ban.

P.S. Buttercup is still looking into this issue.


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