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[Only topic] Loss of servimg images

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In progress [Only topic] Loss of servimg images

Post by Leviosa on November 14th 2014, 9:53 am

First topic message reminder :

Hello

If some administrators have lost a lot of servimg pictures thanks for providing the following information:

- Url of your forum
- Link of a broken servimg image

Please note that servimg had some issue few weeks ago. By consequences, it won't be possible to get back pictures.

Thanks in advance

Buttercup :rose: :rose:


Last edited by Buttercup on February 2nd 2015, 10:42 am; edited 2 times in total


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In progress Re: [Only topic] Loss of servimg images

Post by Canada Aquarium on January 31st 2015, 2:09 am

@brandon_g wrote:
@Canada Aquarium wrote:I'm not sure if this is related to the global issues at servimg, but one of my members appears to have lost a number of his photos. We just noticed yesterday, but I'm not quite certain how long they have been gone. All of his images previous to early July 2014 are gone. When the member logs on to servimg, the images are just straight up gone. Is this related to issues there, or is it related to some sort of upload limit for servimg? I can't find anything on servimg indicating such a limit, but its pretty bad.

URL: www.Canadaquaria.ca
Browser: Chrome

Missing URL examples: http://i58.servimg.com/u/f58/18/71/35/07/20140328.jpg March 25th, 2014 ,http://i58.servimg.com/u/f58/18/71/35/07/20140518.jpg, May 9th,http://i58.servimg.com/u/f58/18/71/35/07/20140438.jpg April 16th, 2014

This is just a very small list of the missing urls... literally everything before early July is gone.

I do not of any servimg photo limit, I would say it is related. You go to the image link and get only a dot right?


It gives me nothing. Perhaps the member can only see dots on his side, although he said they are completely gone.

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In progress Re: [Only topic] Loss of servimg images

Post by brandon_g on January 31st 2015, 2:19 am

No not dots, just A dot, most images that have disappeared from this bug have been replaced with a single barely noticable dot.

Do you or your member have a back up of the images he/she has lost?

-Brandon


Remember to mark your topic when a solution is found.

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In progress Re: [Only topic] Loss of servimg images

Post by APE on January 31st 2015, 7:36 pm

yes this is down to the bug

We are sorry for any loss of your items but as we have already said this is not down to anything we have done on FM this is Down to a global issues at servimg @Buttercup Should see if there is still a problem with items going missing.

Thank you for your report's

APE





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In progress Re: [Only topic] Loss of servimg images

Post by Canada Aquarium on January 31st 2015, 8:36 pm

@brandon_g wrote:No not dots, just A dot, most images that have disappeared from this bug have been replaced with a single barely noticable dot.

Do you or your member have a back up of the images he/she has lost?

-Brandon
I don't believe there is any dot. There is no back up... which is extremely unfortunate. Very big loss of an important resource for our members.
@APE wrote:yes this is down to the bug

We are sorry for any loss of your items but as we have already said this is not down to anything we have done on FM this is Down to a global issues at servimg @Buttercup Should see if there is still a problem with items going missing.

Thank you for your report's

APE
Is there is any reason it's just one member? It seemed to me that many of the other reports were a few pictures here or there. This user lost EVERY single photo for 6 or 7 months.

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In progress Re: [Only topic] Loss of servimg images

Post by APE on January 31st 2015, 8:46 pm

The problem is when the files are downloaded to there database they are gave a code in the link like this

http://i58.servimg.com/u/f58 http://i58.servimg.com/u/f58 http://i58.servimg.com/u/f58
as you can see all the codes here >>

All have the number F58 some have the code F34 and so on all the numbers that was lost was them numbers When a member makes a new download it then makes a code just like that but the number will change every so often. That's why some items are missing and some have not gone from other members.





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In progress Re: [Only topic] Loss of servimg images

Post by Canada Aquarium on January 31st 2015, 9:06 pm

@APE wrote:The problem is when the files are downloaded to there database they are gave a code in the link like this

http://i58.servimg.com/u/f58 http://i58.servimg.com/u/f58 http://i58.servimg.com/u/f58
as you can see all the codes here >>

All have the number F58 some have the code F34 and so on all the numbers that was lost was them numbers When a member makes a new download it then makes a code just like that but the number will change every so often. That's why some items are missing and some have not gone from other members.
I appreciate the explanation. Thank you very much.

I don't suppose there has been any sort of a public statement from servimg regarding this issue? I know you guys have apologized a number of time, and it's not really your fault, but where are they in all of this?

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In progress Re: [Only topic] Loss of servimg images

Post by APE on January 31st 2015, 9:10 pm

@Canada Aquarium wrote:
I appreciate the explanation. Thank you very much.

I don't suppose there has been any sort of a public statement from servimg regarding this issue? I know you guys have apologized a number of time, and it's not really your fault, but where are they in all of this?
Your welcome as for a public statement from servimg regarding this issue? well that i can not really say anything about as i got this info from The head staff of FM where they got it from the tech staff.

You could look on servimg's website to see if there is anything there if not i will be happy to ask for you.





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In progress Re: [Only topic] Loss of servimg images

Post by Canada Aquarium on January 31st 2015, 9:25 pm

@APE wrote:
@Canada Aquarium wrote:
I appreciate the explanation. Thank you very much.

I don't suppose there has been any sort of a public statement from servimg regarding this issue? I know you guys have apologized a number of time, and it's not really your fault, but where are they in all of this?
Your welcome as for a public statement from servimg regarding this issue? well that i can not really say anything about as i got this info from The head staff of FM where they got it from the tech staff.

You could look on servimg's website to see if there is anything there if not i will be happy to ask for you.
Their website really doesn't even have any sort of a contact form. I mean you guys get all the flack for their meltdown because there is no way for us to easily contact them, I guess except through you. The only thing they seem to have is a report content, and a link to forumotion.

I mean, this member lost literally half a year of photos he spent a lot of time on (and were a major draw to our 300+ members). I understand that catastrophes happen (although I hate to have now suggest to our members not to use forumotion's choice of built in image hosting system... because they might lose everything you spend your time on, and then leave you no way to contact them about it except through a third party), but an apology from myself doesn't fix it. An apology from forumotion doesn't fix it. At least something from servimg might mean something.

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In progress Re: [Only topic] Loss of servimg images

Post by Leviosa on February 2nd 2015, 10:45 am

Hello

I've sent a message to our technicians! I'll let you know as soon as possible :rose:

Please note that every month we have a sever cache! Some images can be deleted but visible for few week on cache!

Thanks for your understanding!


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In progress Re: [Only topic] Loss of servimg images

Post by Canada Aquarium on February 9th 2015, 4:57 am

Buttercup wrote:Hello

I've sent a message to our technicians! I'll let you know as soon as possible :rose:

Please note that every month we have a sever cache! Some images can be deleted but visible for few week on cache!

Thanks for your understanding!
Any news on this?

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In progress Re: [Only topic] Loss of servimg images

Post by Leviosa on February 10th 2015, 10:17 am

Hello @Canada Aquarium

I sent your a private message yesterday Wink

I am waiting for your answer. Thanks for your help :rose:


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In progress Re: [Only topic] Loss of servimg images

Post by smurfavr on February 28th 2015, 2:59 pm

Photos of avatars from this link are not displayed.
http://r24.imgfast.net/users/2415/14/04/80/avatars/627-81.png

My website http://smurfa.bulgarianforum.net

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In progress Re: [Only topic] Loss of servimg images

Post by Swedegfx on March 1st 2015, 12:48 am


I delete this post as it is ok on servimg.com

Very Happy


Last edited by Swedegfx on March 1st 2015, 3:46 pm; edited 1 time in total

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In progress Re: [Only topic] Loss of servimg images

Post by SLGray on March 1st 2015, 3:14 pm

Buttercup wrote:Hello

If some administrators have lost a lot of servimg pictures thanks for providing the following information:

- Url of your forum
- Link of a broken servimg image

Please note that servimg had some issue few weeks ago. By consequences, it won't be possible to get back pictures.

Thanks in advance

Buttercup :rose: :rose:
This topic is only for lost images from Servimg.


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In progress Re: [Only topic] Loss of servimg images

Post by Leviosa on March 31st 2015, 9:04 am

Hello @Castellana

Unfortunately those images are lost and we cannot get them back. We apologize for the trouble
Regards

Buttercup


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In progress Re: [Only topic] Loss of servimg images

Post by koljach on April 8th 2015, 1:18 pm


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In progress Re: [Only topic] Loss of servimg images

Post by Leviosa on April 8th 2015, 2:11 pm

Hello

Could you please tell me when the images have disappeared?

Thanks in advance for your reply :rose:


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In progress Re: [Only topic] Loss of servimg images

Post by koljach on April 8th 2015, 3:00 pm

Of course. They disappered back in january, approximately 3 months ago, but just recently (read yesterday) arsed myself to do something about it. I tried to paint existing icons green but that didnt work out how i imagined haha

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In progress Re: [Only topic] Loss of servimg images

Post by Leviosa on April 8th 2015, 3:10 pm

hello

Our technicians told me that is due to the cache. We cannot get back those images... I am sorry :rose:


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In progress Re: [Only topic] Loss of servimg images

Post by koljach on April 8th 2015, 4:34 pm

No problem, thank you for trying Smile

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In progress Re: [Only topic] Loss of servimg images

Post by Leviosa on April 8th 2015, 4:59 pm

Your welcome :rose:


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In progress Re: [Only topic] Loss of servimg images

Post by smurfavr on May 11th 2015, 8:52 am

The photos on my site is not working.
http://smurfa.bulgarianforum.net/

Browser- Google Chrome

Photos uploaded here http://www.servimg.com/ The problem appeared this morning.



psp
The problem is corrected.

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In progress Re: [Only topic] Loss of servimg images

Post by gameface101 on July 10th 2015, 12:53 am

missing some images (alot)

http://gameface101.playogame.com/h11-home

but I do see them in the gallery.....?

did something change on your end so that I need to edit all links to images in my code??

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In progress Re: [Only topic] Loss of servimg images

Post by Leviosa on July 10th 2015, 9:55 am

Hello dear,

We need the url of some pictures missing Smile Thanks for your help

Buttercup


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In progress Re: [Only topic] Loss of servimg images

Post by gameface101 on July 10th 2015, 1:32 pm

Buttercup wrote:Hello dear,

We need the url of some pictures missing Smile Thanks for your help

Well hello there dear,

it appears that quite a few image links have been affected, in my code the image link
/users/3113/12/83/19/album/g101_l32.png

in the gallery
http://r31.imgfast.net/users/3113/12/83/19/album/g101_l32.png

dont tell me I need to add
http://r31.imgfast.net
to every link, now?

here's another link that was affected

/users/2613/12/83/19/album/banner11.gif
I changed it to http://r31.imgfast.net/users/2613/12/83/19/album/banner11.gif
and it worked as well, oh boy that's alot of links Mad

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In progress Re: [Only topic] Loss of servimg images

Post by Leviosa on July 10th 2015, 2:10 pm

So you have lost only Imgfast images?


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In progress Re: [Only topic] Loss of servimg images

Post by SLGray on July 10th 2015, 8:22 pm

This topic is only for images that have Servimg in the link.


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In progress Re: [Only topic] Loss of servimg images

Post by gameface101 on July 11th 2015, 10:53 am

maybe this will help with Servimg links or others with the same issue that I have for I figured things out +

it appears that the image data had migrated to another folder for some reason, example:
html
http://r31.imgfast.net/users/2613/12/83/19/album/g101_l39.png
link in the gallery
http://r31.imgfast.net/users/3113/12/83/19/album/g101_l38.png

o well that's a lot of links but someone has to do it *rolls up sleeves, cracks knuckles... goes to bed, going to do it later, so tired from work...

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