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While searching for definitions of moderators and field agents I see forum responses like we cannot answer that it is up to you

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In progress While searching for definitions of moderators and field agents I see forum responses like we cannot answer that it is up to you

Post by azwiz on November 19th 2014, 5:43 am

LOL

There has got to be some kind of guide lines or suggested permissions for moderators , field agents , adminisrators for persons with no experience to follow and understand what can be done in different area of the forum .

Why else would there be a choice of different labels if there wasn't limitations for these positions ?

Now that I have corrected the title ................................

Those are excellent links , I'm amazed . Thank you very much


Last edited by azwiz on November 19th 2014, 6:26 am; edited 2 times in total

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In progress Re: While searching for definitions of moderators and field agents I see forum responses like we cannot answer that it is up to you

Post by Ramdaman on November 19th 2014, 5:56 am

Please change the title of your topic to something that is related to your question/issue, so that other users will be able to find their question/issue using the search engine.

Read this thread: http://help.forumotion.com/t10773-guide-to-mod-tools (Mod Tools Guide)
http://help.forumotion.com/t3339-stickies-and-announcements (Stickies and Announcements informative topic)

There are other topics containing useful information in the Frequently Asked Question list.

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In progress Re: While searching for definitions of moderators and field agents I see forum responses like we cannot answer that it is up to you

Post by SLGray on November 19th 2014, 8:12 am

Is this solved? The reason why there is not a topic that defines these ranks is because each founder can change the rank titles and what they do on their forums. Also they can create new groups.


When your topic has been solved, ensure you mark the topic solved.
Never post your email in public.


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In progress Re: While searching for definitions of moderators and field agents I see forum responses like we cannot answer that it is up to you

Post by azwiz on November 19th 2014, 10:53 pm

@SLGray wrote:Is this solved? The reason why there is not a topic that defines these ranks is because each founder can change the rank titles and what they do on their forums. Also they can create new groups.
Those two links are helpful . I will need a link to every feature in the forum . Starting from scratch and completely lost . I will learn it . But it will take a while . I can't even figure out the features can be viewed in admin panel . Because I can't figure out the labels . Solved ? Not fore me yet .

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In progress Re: While searching for definitions of moderators and field agents I see forum responses like we cannot answer that it is up to you

Post by SLGray on November 19th 2014, 11:00 pm

Checkout Forumotion's Facebook - https://www.youtube.com/user/ForumotionDotCom .


When your topic has been solved, ensure you mark the topic solved.
Never post your email in public.


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In progress Re: While searching for definitions of moderators and field agents I see forum responses like we cannot answer that it is up to you

Post by Ange Tuteur on November 19th 2014, 11:06 pm

Hello azwiz,

Have you taken a look over the topics in the FAQ ?
http://help.forumotion.com/t59451-frequently-asked-questions

Most information on common options can be found there, but you're free to open a topic to ask questions. This topic gives a rundown on Moderators, although I'm not sure if that's what you want to know.
http://help.forumotion.com/t16012-designate-moderators

You wont find your answers in every topic, so if you have any questions feel free. Smile

As for your first post, you are asking about permissions / guidelines for forum staff ? Could you clarify ?

Thanks

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In progress Re: While searching for definitions of moderators and field agents I see forum responses like we cannot answer that it is up to you

Post by azwiz on November 20th 2014, 12:41 am

@Ange Tuteur wrote:
As for your first post, you are asking about permissions / guidelines for forum staff ? Could you clarify ?

Thanks
That inquery was just about moderators in the forum I have a couple members that want to be involved . So I thought i would assign them as moderators . But no one really knows what that means . I was trying to apply the same question to field agents . What are they and what do they do ?

Ok I see all that . I'm thinking I want to give almost all or full permissions to my moderators . For intance , if I have two moderators with nearly full control of the forums . they can work together , maybe split up the tasks , confer on things , and help to create more awesomeness

LOL SamanthaS you are probably right . If the objective is to hurry up and close the subject . I'm probably not a good choice .
Respectfully taken BTW


Last edited by azwiz on November 20th 2014, 1:20 am; edited 3 times in total

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In progress Re: While searching for definitions of moderators and field agents I see forum responses like we cannot answer that it is up to you

Post by Ange Tuteur on November 20th 2014, 1:00 am

Moderators moderate the forum to make sure that the members follow the rules of your forum. They have the power to lock, move, delete, topics and posts. If you give them the power they can even ban members from your board. However, their power is limited to only moderating the forum, as they cannot access the Administration Panel.

Field Agents, I am not sure of. That may be a custom group on your board ? Members of the group could have special access to a forum, or it is able to moderate as well.

Go to one of your forums :
Administration Panel > General tab > Forum > Categories and forums

Under "Action" click the permissions icone Perms on one of your forums.


There you will see a list of permissions for Guests, Members, and your groups. Some groups can have special access and permissions in one forum, but not in the other. In the example below, you can see that the Moderator group cannot delete or edit its messages, but the Admins can.



Now go to Administration Panel > Users and Groups tab > Groups > Groups administration

Click on the permissions icon Perms for one of the groups you're curious about. This will show you information on the group such as the ability to post, view, and moderate.



In short : The groups on your board allow you to give special access and powers to your members. Take the Administrator group for example. If you make a member admin, they will have access to the Admin Panel and can make any changes to your forum they want.

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In progress Re: While searching for definitions of moderators and field agents I see forum responses like we cannot answer that it is up to you

Post by Guest on November 20th 2014, 1:06 am

Excellent post, Ange! You're always so fast and acurate! +1 Couldn't have said it any better. <3 it. I wanted to help the dude, and I still may if he appreciates my help to get the topic closed, cuz it's all about experience tbh. And it needs some time to really understand, with all respect! Wink There's no real need to stall admins for that on FM while in the process of getting familiar with your board at all.

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In progress Re: While searching for definitions of moderators and field agents I see forum responses like we cannot answer that it is up to you

Post by azwiz on November 20th 2014, 1:27 am

SamanthaS wrote:Excellent post, Ange! You're always so fast and acurate! +1 Couldn't have said it any better. <3 it. I wanted to help the dude, and I still may if he appreciates my help to get the topic closed, cuz it's all about experience tbh. And it needs some time to really understand, with all respect! Wink There's no real need to stall admins for that on FM while in the process of getting familiar with your board at all.
Ok I'm sure that is true . I wouldn't suggest anyone wait on me .

I did want to agree with your compliments to Ange

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In progress Re: While searching for definitions of moderators and field agents I see forum responses like we cannot answer that it is up to you

Post by Guest on November 20th 2014, 1:36 am

Okay. Would you appreciate my help to get this topic mark solved then? If so, you could PM me some on that, so I can help you being an admin and sending out tasks to your mods? I won't be able to help you with your design, that's Ange's game, and all the other fine staff as well. Ange's a very respectable staff member and dedicated to solve any challenge anyone throws at her feet. She's gold, really. And if I may say so, one of the best staff members around on FM. I really think you shouldn't be stalling on this topic, neither on her. Any real admin will know, It's all about going thru the process like u do. Some need days, some need years to truly learn. Eventually, Eden is where you get to be, if you truly want to be there. I believe this topic should have been marked "solved" ages ago...

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In progress Re: While searching for definitions of moderators and field agents I see forum responses like we cannot answer that it is up to you

Post by azwiz on November 20th 2014, 2:15 am

SamanthaS wrote:Okay. Would you appreciate my help to get this topic mark solved then? If so, you could PM me some on that, so I can help you being an admin and sending out tasks to your mods? I won't be able to help you with your design, that's Ange's game, and all the other fine staff as well. Ange's a very respectable staff member and dedicated to solve any challenge anyone throws at her feet. She's gold, really. And if I may say so, one of the best staff members around on FM. I really think you shouldn't be stalling on this topic, neither on her. Any real admin will know, It's all about going thru the process like u do. Some need days, some need years to truly learn. Eventually, Eden is where you get to be, if you truly want to be there. I believe this topic should have been marked "solved" ages ago...
OMG I just spent 30 minutes describing the details of my my situation . Then I lost it . Oh well .

In short I am in the process of obtaining this forum . Becoming founder . Am at the mercy of time constraints , continents , very narrow windows of time to connect with the former founder . Unsuccessful attempts for a week now . I suspect he is stuck at the forum utilities founder original log in information . If so I know he needs to send a PM to request assistance . I'll try to find out the next time I contact him .

I never know if i'm following the proper protocol here . I'll try again another day .


Last edited by azwiz on November 20th 2014, 2:47 am; edited 1 time in total

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In progress Re: While searching for definitions of moderators and field agents I see forum responses like we cannot answer that it is up to you

Post by Guest on November 20th 2014, 2:29 am

Since you did not PM me, this topic should be marked "SOLVED" then. Please, open another ticket on the founder transfer issue you're having and put it in the appropriate section. Thank you! Smile

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In progress Re: While searching for definitions of moderators and field agents I see forum responses like we cannot answer that it is up to you

Post by APE on November 20th 2014, 6:29 pm

@SamanthaS
Please refrain from moderating members, this is a staff member's job.
My point: Telling a member to open a new topic and to mark this topic as solved could be seen as Backseat modding.


Thank you.
@azwiz, Is this now solved as you have marked it with the green solved icon?





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In progress Forum Founder

Post by azwiz on November 21st 2014, 3:57 am

Hello again

this what I think the old founder did to his founder account , this is how we interpreted the information below it
email = newowner@?mail .com
username = admin
password = Team Mangement

I'm pretty sure we misinterprted what it says below ( above ), but I don't know.
Also :When "Admin tries to change the founders username it says , only the founder can change his username
Please no more jokes about English being my 1st language . Half a dozen people that have read the rules below and cannot understand what they mean .

► He/she must change the e-mail on the forum and Founder Tools by replacing the e-mail to the new replacement.
►The previous founder can allow change his/her username by "Admin"
► Finally, it is sufficient to give the password to his/hers new replacement member "Team Management".

maybe if someone filled in the blanks for us we could follow it

email = ................( new replacement )

username = ................. ( change and why what if founder wants to remain in club ? )

password = .................... ( from founders to new replacement ? )

the founder needs to know the process he does to remove himself as founder . Please include any differences in logging into forum utilities and what to change there .

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In progress Re: While searching for definitions of moderators and field agents I see forum responses like we cannot answer that it is up to you

Post by Ange Tuteur on November 21st 2014, 4:11 am

It looks like a bad translation.

► He/she must change the e-mail on the forum and Founder Tools by replacing the e-mail to the new replacement.
The new e-mail should be your e-mail.

Founder must change the foundation email in these places :
1. ) http://www.forumotion.com/utils


2. ) and here :
Administration Panel > Users and groups > Users > Search ( founder account ) > edit founder e-mail


►The previous founder can allow change his/her username by "Admin"
The previous founder should change their username to "Admin"

► Finally, it is sufficient to give the password to his/hers new replacement member "Team Management".
The previous founder should give their replacement( that being you ) the new password for the founder account. ( The password can be the founder's choice )

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