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Accepting Cookies - Banner at bottom of screen

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In progress Accepting Cookies - Banner at bottom of screen

Post by lucky1210 on November 20th 2014, 10:11 am

Hi all.

We are still having problems with the grey banner at the bottom of the screen. This is not happening to everyone, but a decent amount are complaining on our forum.

I have searched here for a solution, and the only thing I can find is now "locked" so I have had to start a new thread - sorry !

The old thread was here:-

http://help.forumotion.com/t136562p30-information-collection-practices-cookies

Our site is athttp://tinyurl.com/nhzge9p


We are in the UK
Forum URL above
Various browsers, but Chrome seems the worst - however, I am on Chrome and do not have the problem!
As I personally am not getting the problem, I do not have a screen shot - however, it is exactly the same as the other screen shots posted on the original thread.


Hope someone can help as the members are getting a little annoyed with me !


Many thanks

lucky1210
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http://luke@outlook.com

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In progress Re: Accepting Cookies - Banner at bottom of screen

Post by SLGray on November 20th 2014, 11:40 am

Have your members clear their browsers' caches and histories.


When your topic has been solved, ensure you mark the topic solved.
Never post your email in public.


SLGray
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http://fmthemes.forumotion.com/

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In progress Re: Accepting Cookies - Banner at bottom of screen

Post by lucky1210 on November 20th 2014, 12:44 pm

Hi SL - Yes we have done that, but on some members, it is making no difference.... Confused

lucky1210
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Language : English

http://luke@outlook.com

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In progress Re: Accepting Cookies - Banner at bottom of screen

Post by lucky1210 on November 20th 2014, 6:41 pm

It's also happening on iPhones - IOS8.1....


lucky1210
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Language : English

http://luke@outlook.com

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