The forum of the forums
Welcome to the Official Support Forum of Forumotion!

To take full advantage of everything offered by our forum, please log in if you are already a member, or join our community if you've not yet.



Create a free forum like this one.

Mass email issue

View previous topic View next topic Go down

In progress Mass email issue

Post by benjy on November 20th 2014, 9:12 pm

Hi we wanted to send a newsletter to all our members from the Admin team via email. The first one we sent no one got the second one was more successful. It appears that some members received it and some didn't, there does not seem to be a pattern as to who received it or not. Any help welcome as we don't know what we have done incorrectly.

benjy
New Member

Posts : 6
Reputation : 1
Language : English

Back to top Go down

In progress Re: Mass email issue

Post by Ramdaman on November 20th 2014, 9:20 pm

Could your members have possibly turned this option off? Let them check this in their Profile => Preferences => Allow newsletters

Ramdaman
Active Poster

Male Posts : 1614
Reputation : 97
Language : English, Albanian, Macedonian, Russian | HTML, CSS
Location : New York City

http://ndihme.forumotion.com/forum

Back to top Go down

In progress Re: Mass email issue

Post by benjy on November 20th 2014, 11:30 pm

Okay thanks I will go and see if this is the problem

benjy
New Member

Posts : 6
Reputation : 1
Language : English

Back to top Go down

View previous topic View next topic Back to top


 
Permissions in this forum:
You cannot reply to topics in this forum