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reactivate forum

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In progress reactivate forum

Post by kelly123 on November 22nd 2014, 12:51 am

Hi, i deleted my forum and received an email saying i could reactivate it but it won't let me through email. Is it possible someone could help me to get it activated again please
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In progress Re: reactivate forum

Post by Ange Tuteur on November 22nd 2014, 12:59 am

Hello kelly123,

Login to the utilities here : http://www.forumotion.com/utils

Use your forum address and creation password. Once you're logged in, go to the backup system to restore your forum.
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In progress Re: reactivate forum

Post by kelly123 on November 22nd 2014, 1:06 am

@Ange Tuteur wrote:Hello kelly123,

Login to the utilities here : http://www.forumotion.com/utils

Use your forum address and creation password. Once you're logged in, go to the backup system to restore your forum.
Hi, it just keeps telling me my log in and password is wrong for some reason. Thank you
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In progress Re: reactivate forum

Post by Ange Tuteur on November 22nd 2014, 1:38 am

You're using your forum address and the password used when you created the forum, correct ?
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In progress Re: reactivate forum

Post by kelly123 on November 22nd 2014, 1:43 am

@Ange Tuteur wrote:You're using your forum address and the password used when you created the forum, correct
I'd paid to change to .com don't remember the original was a few years ago. Is there anyway to get it back can you tell me the original before i paid for .com please. Think it was .forumation
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In progress Re: reactivate forum

Post by SLGray on November 22nd 2014, 1:59 am

Send this to me by pm: the email used to the create the forum.


When your topic has been solved, ensure you mark the topic solved.
Never post your email in public.

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In progress Re: reactivate forum

Post by Ange Tuteur on November 22nd 2014, 2:03 am

How long ago did you delete your forum ? If you can't remember the URL of the forum, you can log in with the email you used for its creation.

e.g.
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In progress Re: reactivate forum

Post by kelly123 on November 22nd 2014, 2:30 am

@Ange Tuteur wrote:How long ago did you delete your forum ? If you can't remember the URL of the forum, you can log in with the email you used for its creation.

e.g.
Hi it was deleted in August and have been trying to get back into it from September with no luck so far. Have tried my email as well and not recognising it either
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In progress Re: reactivate forum

Post by SLGray on November 22nd 2014, 2:33 am

I have replied to your pm.


When your topic has been solved, ensure you mark the topic solved.
Never post your email in public.

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In progress Re: reactivate forum

Post by kelly123 on November 22nd 2014, 2:37 am

Thank you
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In progress Re: reactivate forum

Post by kelly123 on November 22nd 2014, 11:49 am

Hi, it still won't let me in still saying wrong email and password
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In progress Re: reactivate forum

Post by SLGray on November 22nd 2014, 8:33 pm

Are you sure that you are using the password that you used to create the forum?


When your topic has been solved, ensure you mark the topic solved.
Never post your email in public.

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In progress Re: reactivate forum

Post by kelly123 on November 22nd 2014, 8:36 pm

I've tried all 4 passwords that i've ever used with no luck
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In progress Re: reactivate forum

Post by SLGray on November 22nd 2014, 8:39 pm

Send this information to me by pm:
Code:
Founder Username:
Forum Link:
Creation Email:


When your topic has been solved, ensure you mark the topic solved.
Never post your email in public.

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