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I want to ressurect a forum

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Pro Admin I want to ressurect a forum

Post by William Fields on November 22nd 2014, 3:05 pm

I want toresurrectthis : http://astimegoesbyfanclub.forumotion.net/ but can't seem to log into Utilities, with the password I remember.

William Fields
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http://freshfieldsforum.forumotion.com/

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Pro Admin Re: I want to ressurect a forum

Post by Ramdaman on November 22nd 2014, 3:07 pm

Are you sure you're using the founder's e-mail and password? (The one you used to create the forum)

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Pro Admin Re: I want to ressurect a forum

Post by William Fields on November 22nd 2014, 3:27 pm

I've used the email address, but when I try the direct connection option in the panel it says my forums don't exist.

William Fields
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http://freshfieldsforum.forumotion.com/

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Pro Admin Re: I want to ressurect a forum

Post by Ramdaman on November 22nd 2014, 3:30 pm

You have to back the forum up to a full backup first.

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Pro Admin Re: I want to ressurect a forum

Post by William Fields on November 22nd 2014, 3:32 pm

In the utils, I click the backup option but it says backup not available.

William Fields
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Pro Admin Re: I want to ressurect a forum

Post by Ramdaman on November 22nd 2014, 3:35 pm

How long ago did you delete your forum?

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Pro Admin Re: I want to ressurect a forum

Post by William Fields on November 22nd 2014, 3:38 pm

It was about February time.

William Fields
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Pro Admin Re: I want to ressurect a forum

Post by Ramdaman on November 22nd 2014, 3:42 pm

The forum could have been wiped from the database, or the Utilities Tool is having trouble with full backup restorations. I've reported it to our Pro-Admin, but it will take until Monday as she is out of the office.

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Pro Admin Re: I want to ressurect a forum

Post by William Fields on November 22nd 2014, 3:49 pm

Thanks for your help, I look forward to hearing from you/her.

William Fields
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Pro Admin Re: I want to ressurect a forum

Post by SLGray on November 22nd 2014, 8:15 pm

Are you sure that http://astimegoesbyfanclub.forumotion.net/ is the correct address?


When your topic has been solved, ensure you mark the topic solved.
Never post your email in public.


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Pro Admin Re: I want to ressurect a forum

Post by William Fields on November 24th 2014, 5:10 pm

That was the address when I closed the website. In Utils it is written as astimegoesbyforums.forumotion.com .

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Pro Admin Re: I want to ressurect a forum

Post by Leviosa on November 25th 2014, 10:23 am

@William Fields wrote:I want toresurrectthis : http://astimegoesbyfanclub.forumotion.net/ but can't seem to log into Utilities, with the password I remember.
Hello William

Could you please send me a private message with your foundation email + the url of the forum?

Thanks in advance


No help without your forum url
No support via private message



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