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My site is blank

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Pro Admin My site is blank

Post by Soulmonster on November 24th 2014, 2:06 pm

Hi!

My site www.saltvannsprat.com only returns a blank, white page.

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Pro Admin Re: My site is blank

Post by Soulmonster on November 24th 2014, 2:12 pm

@Soulmonster wrote:Hi!

My site www.saltvannsprat.com only returns a blank, white page.
Fixed after clearing the cache. Had to be done to other of my members, too. Some upgrading taking place?

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Pro Admin Re: My site is blank

Post by Mati on November 24th 2014, 2:27 pm

Yeah it helps to clear the caches. Smile

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Pro Admin Re: My site is blank

Post by SarkZKalie on November 24th 2014, 5:01 pm

Next time, try to load your forum in the incognito mode, buddy ! Very Happy

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Pro Admin Re: My site is blank

Post by Leviosa on November 24th 2014, 5:24 pm

@Soulmonster wrote:Hi!

My site www.saltvannsprat.com only returns a blank, white page.
Hello

Infact, we also get a blank page on your forum. The problem has been reported to our technicians.

Thanks for your patience :rose:


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Pro Admin Re: My site is blank

Post by Soulmonster on November 24th 2014, 5:31 pm

Buttercup wrote:
@Soulmonster wrote:Hi!

My site www.saltvannsprat.com only returns a blank, white page.
Hello

Infact, we also get a blank page on your forum. The problem has been reported to our technicians.

Thanks for your patience :rose:
That was interesting. Thanks!

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Pro Admin Re: My site is blank

Post by Ben_is_easily_amused on November 24th 2014, 6:18 pm

Getting the same thing:

www.newsfixboard.com

I cleared my cache and got back in for a few minutes; now I get the blank screen again.

Any help would be appreciated.

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Pro Admin Re: My site is blank

Post by JenniferSPN15 on November 24th 2014, 7:13 pm

Alrighty then >.< Ack, these server issues happen a lot.

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Pro Admin Re: My site is blank

Post by Leviosa on November 25th 2014, 9:24 am

Hello dear all,

We perfectly understand the trouble and we do apologize for it. Our technicians are doing their best to solve the problem fastly.

Thanks for your understanding

Regards


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Pro Admin Re: My site is blank

Post by Soulmonster on November 27th 2014, 7:11 pm

It has been good these last days, but now it is down again.

I was modifying a script on this page:

http://www.saltvannsprat.com/h365-softies

and after saving the changes I can't access my forum.

UPDATE: I can now access some pages, but not the main page (saltvannsprat.com).

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Pro Admin Re: My site is blank

Post by Ben_is_easily_amused on November 29th 2014, 11:27 pm

Kind of in the same boat, site was up for a while, now I'm getting the blank page again. I cleared the cache and that worked somewhat, but the problem's back.

www.newsfixboard.com

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Pro Admin Re: My site is blank

Post by Leviosa on December 1st 2014, 10:11 am

Hello

I am sorry for this late answer. I am still waiting for the technicians answer Sad I have just re-sent a ticket.
Thanks for your understanding :rose: :rose:


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Pro Admin Re: My site is blank

Post by Soulmonster on December 3rd 2014, 3:01 pm

Hopefully this might help to troubleshoot the issue: I only experience the problem with one of my two forums.

This forum works perfectly: http://www.a-4-d.com/
This forum is regularly down: http://www.saltvannsprat.com/

In some cases it works after I flush my cache, in most cases it doesn't. It is usually only the main page that doesn't work, but in some cases other pages may be inaccessible, too. My members experience the same problem and it is really crippling.

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