Cannot reset password or communicate with anyone!

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In progress Cannot reset password or communicate with anyone!

Post by pmichael on November 25th 2014, 8:23 pm

I'm so incredibly frustrated with this forum.


I'm pretty sure my founder password got reset or something due to inactivity. I know my password, but it won't let me in!
I tried resetting it and it won't even email me my password, this is what I get:
"The e-mail address you supplied does not match the one listed for that username."

Which is BS because I just searched my email and found the confirmation that shows that I definitely created the Forum with that email address and username.


I did find this:
http://help.forumotion.com/t127211-password-problems-lost-your-founder-s-password
So I tried to PM someone to help me out, but this is what I get:
"You haven't reached the post limit for sending private messages."
WTF?


AARGH. This is so frustrating. 


Please Halp!

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In progress Re: Cannot reset password or communicate with anyone!

Post by Mati on November 25th 2014, 8:37 pm

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In progress Re: Cannot reset password or communicate with anyone!

Post by Base on November 25th 2014, 8:38 pm

Hello,

You need one post to send private messages. You are now able to do so. Please read the topic provided and send me, or another one of the staff members listed, a message with the correct information. Thanks.
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In progress Re: Cannot reset password or communicate with anyone!

Post by Aliraza125 on December 4th 2014, 12:13 pm

You're welcome.  Is this solved?


______________
ali

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In progress Re: Cannot reset password or communicate with anyone!

Post by Shadow on December 4th 2014, 12:21 pm

@pmichael wrote:I'm so incredibly frustrated with this forum.


I'm pretty sure my founder password got reset or something due to inactivity. I know my password, but it won't let me in!
I tried resetting it and it won't even email me my password, this is what I get:
"The e-mail address you supplied does not match the one listed for that username."

Which is BS because I just searched my email and found the confirmation that shows that I definitely created the Forum with that email address and username.


I did find this:
http://help.forumotion.com/t127211-password-problems-lost-your-founder-s-password
So I tried to PM someone to help me out, but this is what I get:
"You haven't reached the post limit for sending private messages."
WTF?


AARGH. This is so frustrating. 


Please Halp!
Hi

First of all, thanks for keeping quiet. Before accusing Forumotion to reset your password with agreement, explain your problem. Provide all necessary information as requested on tutorials.
After that, Forumotion staff will be glad to help you! Wink

Thanks :rose:
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