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[Only Topic] Slowdowns/Not Loading/logging In & Out/Posting Issues

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Pro Admin [Only Topic] Slowdowns/Not Loading/logging In & Out/Posting Issues

Post by SLGray on November 28th 2014, 9:30 pm

This is the only topic where you can post about slowdowns, forum not loading, logging in & out, and posting issues.

These issues could be related to this announcement: http://help.forumotion.com/t137085-important-additional-servers .

Please use this form:
Code:
[b]Forum Link:[/b]
[b]Description of Issue(s):[/b]
Edit:

Try these steps:
1) Clear cache and cookies from your browser,
2) Connect with another browser,
3) Clear the DNS cache on your computer: http://msdn.microsoft.com/fr-fr/library/cc781949%28v=ws.10%29.aspx
4) Restart your computer after step 3?


Last edited by SLGray on November 29th 2014, 9:02 pm; edited 2 times in total


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Pro Admin Re: [Only Topic] Slowdowns/Not Loading/logging In & Out/Posting Issues

Post by Mati on November 28th 2014, 9:47 pm

Forum Link: FM not my forum
Description of Issue(s): This happen here at English support forum, and sometime I have posting issues.

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Pro Admin help

Post by azwiz on November 28th 2014, 9:54 pm

I am receiving this message when trying to connect to my website and support.

"Unable to resolve domain name

Please make sure:
- You are connected to the Internet.
- Your DNS server settings are correct.
Error code 105 (net::ERR_NAME_NOT_RESOLVED)"

This is my address

http://valleyofthesun.forumotion.co.uk/

I do not know what happened . If there is something you can advise me on or help me to restore this . I would greatly appreciate it .

Thank you Paul

These last few posts are copied and pasted in preparation for replying .

Not only can I not connect to my forum , I cannot connect to forumotion support .

I have to come in through facebook , when I click reply I have inside of 10 seconds before it times out .

I need very much to connect to my forum . Very soon please .

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Pro Admin Re: [Only Topic] Slowdowns/Not Loading/logging In & Out/Posting Issues

Post by _Twisted_Mods_ on November 28th 2014, 10:14 pm

help.forumotion.com

same thing happen to me it auto logged me out and it also told me my password was incorrect .. i cleared my cookies and i was logged back in .. but this has happen to me about 3 or 4 times in past week

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Pro Admin Re: [Only Topic] Slowdowns/Not Loading/logging In & Out/Posting Issues

Post by Guest on November 28th 2014, 10:35 pm

It happened to me 68 times last hour @ different FM sites. AND I'VE HAD IT TBH! I REALLY DO! TY!

Guest
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Pro Admin Re: [Only Topic] Slowdowns/Not Loading/logging In & Out/Posting Issues

Post by scorto7 on November 28th 2014, 11:05 pm

Forum Link:http://ebelgium.forumotion.net/forum
Description of Issue(s): All i get is this ->http://prntscr.com/5b5y2e
Translated it says "This website is not available"

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Pro Admin Re: [Only Topic] Slowdowns/Not Loading/logging In & Out/Posting Issues

Post by azwiz on November 28th 2014, 11:17 pm

Just a heads up . My issues are solved .

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Pro Admin Re: [Only Topic] Slowdowns/Not Loading/logging In & Out/Posting Issues

Post by Base on November 28th 2014, 11:45 pm

Hello,

Thank you for all your reports, everyone. I personally have been experiencing problems here on the support forum as well. Sometimes the page will refuse to load for me. However, the majority of the time, the forum seems to be working fine.

@azwiz It is encouraging to hear that your problems have been solved.

@SamanthaS I have seen some of your comments here and they are absolutely not necessary. I would also like to make clear that the staff here, excluding Buttercup, The Godfather and technicians, are all voluntary. I would like to apologise for any inconvenience caused due to server slowdowns / problems. However, I ask that your watch your tone and show some respect towards the staff here. Please have a little bit of patience as the problems might resolve by themselves soon. Bear in mind that it is the weekend so we will most likely need to wait until Monday for a response from our pro admin / technicians.

As frustrating as these problems are, we cannot do much about it since we are not technicians ourselves.

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Pro Admin Re: [Only Topic] Slowdowns/Not Loading/logging In & Out/Posting Issues

Post by gialampoukis on November 29th 2014, 9:29 am

Forum Link: http://htmllessons14.forumgreek.com/
Description of Issue(s): DNS ERROR

this is a new forum made 1 hour ago. needed for monday Smile

i cannot access it yet.

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Pro Admin Re: [Only Topic] Slowdowns/Not Loading/logging In & Out/Posting Issues

Post by Italas on November 29th 2014, 10:08 am

http://sportosavanoriai.forumotion.com/
Server not found
Forum is not working for few days...

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Pro Admin Re: [Only Topic] Slowdowns/Not Loading/logging In & Out/Posting Issues

Post by Base on November 29th 2014, 10:56 am

@gialampoukis and @Italas Both your forums seem to be working fine for me. Are you two still experiencing any problems?

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Pro Admin Re: [Only Topic] Slowdowns/Not Loading/logging In & Out/Posting Issues

Post by gialampoukis on November 29th 2014, 11:14 am

@Base wrote:@gialampoukis and @Italas Both your forums seem to be working fine for me. Are you two still experiencing any problems?


yes. mine still isn't working. http://htmllessons14.forumgreek.com


the rest forums i have access to :

http://koinwniapellas.forumgreek.com
has the same DNS problem
but i haven't visited it for some time , i don't know if it's still active


the other forum I'm administrating
http://2gelgiannitsa.forumgreek.com
is OK and was working fine all this days

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Pro Admin Re: [Only Topic] Slowdowns/Not Loading/logging In & Out/Posting Issues

Post by DeathDunk98* on November 29th 2014, 11:18 am

Forum Link: http://www.islamishendrit.forumk.biz
Description of Issue(s): Forum not opening!

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Pro Admin Re: [Only Topic] Slowdowns/Not Loading/logging In & Out/Posting Issues

Post by scorto7 on November 29th 2014, 12:39 pm

It was gone for a while, but now it is back.

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Pro Admin Re: [Only Topic] Slowdowns/Not Loading/logging In & Out/Posting Issues

Post by Quirinus on November 29th 2014, 1:16 pm

Forum Link:http://www.medianxl.com/forum
Description of Issue(s): Doesn't load at all, as if the page doesn't exist. I'm an admin there, but not the founder. Worked fine like 15h ago, when I last checked. I know it worked for someone 40 minutes ago. I'm aware you're moving servers, but I hope you can fix this very soon, because we just reset the ladder for a new season yesterday, and that's the bread and butter of our community.

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Pro Admin Re: [Only Topic] Slowdowns/Not Loading/logging In & Out/Posting Issues

Post by mariosfish on November 29th 2014, 1:46 pm

[ltr]Forum Link: http://kixlidestankanika.forumgreek.com/

Description of Issue(s): The server was not found


[ltr]good morning, the Forum does not work if you can help me, thank you.[/ltr]
[/ltr]

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Pro Admin Re: [Only Topic] Slowdowns/Not Loading/logging In & Out/Posting Issues

Post by Italas on November 29th 2014, 3:28 pm

@Base wrote:@gialampoukis and @Italas Both your forums seem to be working fine for me. Are you two still experiencing any problems?
Very strange - for other people my forum is working, but for me is the same problem - error code:ERR_NAME_NOT_RESOLVED

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Pro Admin Re: [Only Topic] Slowdowns/Not Loading/logging In & Out/Posting Issues

Post by Guardian-Angel on November 29th 2014, 4:06 pm

Forum Link: bachandbachettefans.net

Description of Issue: Some members with the same problem. The page won't load at all, no error message, it just doesn't load.

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Pro Admin Re: [Only Topic] Slowdowns/Not Loading/logging In & Out/Posting Issues

Post by Italas on November 29th 2014, 4:50 pm

@Italas wrote:
@Base wrote:@gialampoukis and @Italas Both your forums seem to be working fine for me. Are you two still experiencing any problems?
Very strange - for other people my forum is working, but for me is the same problem - error code:ERR_NAME_NOT_RESOLVED
Correction - now forum is working. Wink

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Pro Admin Re: [Only Topic] Slowdowns/Not Loading/logging In & Out/Posting Issues

Post by Guardian-Angel on November 29th 2014, 5:14 pm

@Guardian-Angel wrote:Forum Link: bachandbachettefans.net

Description of Issue: Some members with the same problem. The page won't load at all, no error message, it just doesn't load.

The affected members are able to now log in.

Thanks

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Pro Admin Re: [Only Topic] Slowdowns/Not Loading/logging In & Out/Posting Issues

Post by Guest on November 29th 2014, 8:42 pm

Doesn't matter what we post here folks. After the server migration, this topic will be closed anyway. The servers got delivered 4 days after the deadline, so tech staff are installing them now. Anyways, this topic is just to keep us quiet and all. Real real shame....

@The so called admins around here. Better know your stuff next time guys! I know I do! Thank you! XXX

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Pro Admin Re: [Only Topic] Slowdowns/Not Loading/logging In & Out/Posting Issues

Post by SLGray on November 29th 2014, 8:46 pm

The migration was finished weeks ago. Forumtion added more servers which occurred Friday.


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Pro Admin Re: [Only Topic] Slowdowns/Not Loading/logging In & Out/Posting Issues

Post by Guest on November 29th 2014, 8:50 pm

Well, anyways, he's trying to hide my post, that's for sure. Very much YOU, SLGray, I'd say. The fact is, part of the migration was to add servers, and so the story still goes.


PS: By the way, SLGray, did you ever notice, everyone's "Pro Admin" in this topic? Laughing TY!

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Pro Admin Re: [Only Topic] Slowdowns/Not Loading/logging In & Out/Posting Issues

Post by tugatech on November 29th 2014, 9:00 pm

This problem is related with the servers, not with a specific forum or domain, so this topic is a little useless...

The problem is that the Ips of the new servers, that have changed to all the forumotion servers yesterday, and they are not loading correctly sometimes:
http://wheresitup.com/results/547a237c8c3dcf240d7b23c6

Currently, all the forumotion servers are under the same four IP's:
87.98.186.224
178.33.255.99
87.98.147.20
87.98.152.235

Or are under the CNAME "q21.dnspro.org", that is the same that resolve to the above Ips...

Until yesterday, every forumotion subdomain was under diffrent ranges of IP's. Something have been done, and is not well done...
The change done wasn't of just one or two servers, was of ALL the servers from Forumotion (again and almost without notice).

Today, all the Forumotion forums have the same Ips. As example:
https://www.whatsmydns.net/#A/help.forumotion.com
https://www.whatsmydns.net/#A/forum.forumactif.com
https://www.whatsmydns.net/#A/ajuda.forumeiros.com

All of them have the same IP. This wasn't happening since the previous announce of the "add of new servers". So, for clarify, once again, wasn't just "add more servers", has been a completly change of the current servers (and, with this, new problems)...

Hope a fast fix from the forumotion team, as this is becoming a little annoying... But, at least, say the things like they are and inform the community...


EDIT:
BTW, those was the "old" records:
q29.dnspro.org 149.5.224.178 A IN 86395
q29.dnspro.org 149.5.224.210 A IN 86395
q29.dnspro.org 149.5.224.241 A IN 86395
q29.dnspro.org 149.5.224.242 A IN 86395
q29.dnspro.org 149.5.224.146 A IN 86395

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Pro Admin Re: [Only Topic] Slowdowns/Not Loading/logging In & Out/Posting Issues

Post by Guest on November 29th 2014, 9:03 pm

Thank you Tugatech. +1 'd you. DNS I'd say and someone really needs to run and get it fixed now. My site has been nearly unavailable for OVER 24 hrs. now. This weekend is crucial to me.

@SLGray: Ha! Well someone definitely 's not keeping you posted on the latest then. Either you're lying or someone really has a reason not to! WELCOME TO FM! Wink

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Pro Admin Re: [Only Topic] Slowdowns/Not Loading/logging In & Out/Posting Issues

Post by SLGray on November 29th 2014, 9:06 pm

I got this from the French support forum.

Try these steps:
1) Clear cache and cookies from your browser,
2) Connect with another browser,
3) Clear the DNS cache on your computer: http://msdn.microsoft.com/fr-fr/library/cc781949%28v=ws.10%29.aspx
4) Restart your computer after step 3?


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Pro Admin Re: [Only Topic] Slowdowns/Not Loading/logging In & Out/Posting Issues

Post by Guest on November 29th 2014, 9:06 pm

I'm not trying a thing no more, SLGray. Get it fixed! I know you hope to get it just over the weekend but that just ain't good enough no more. You don't know me. When I get angry, and I told you last night, I won't give way.

And the list you gave me is complete and utter b*shit. My cache, cookies, the whole lot's cleared after I lose my session here.


Last edited by SamanthaS on November 29th 2014, 9:10 pm; edited 1 time in total

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Pro Admin Re: [Only Topic] Slowdowns/Not Loading/logging In & Out/Posting Issues

Post by tugatech on November 29th 2014, 9:09 pm

Note that im not saying that "SLGray" is wrong. He is just trying to help with the information that he have...Smile
@SamanthaS try understand the other users way. SLGray is tring to help... Wink

But, about the possible solution, that doesn't solve. The problem is not in the DNS cache. The problem is that the servers are not resolving correctly the domains. Thats a server issue, not a "our side" problem... Wink

The reports that i stated above shows the problems, as they don't rely in the DNS cache. Wink
Check also using the OpenDNS cache check -http://cachecheck.opendns.com/

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Pro Admin Re: [Only Topic] Slowdowns/Not Loading/logging In & Out/Posting Issues

Post by Guest on November 29th 2014, 9:11 pm

I'm not convinced no second longer.

Guest
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Pro Admin Re: [Only Topic] Slowdowns/Not Loading/logging In & Out/Posting Issues

Post by Base on November 29th 2014, 9:16 pm

@SamanthaS You have clearly not read my post. Show disrespect one more time to a staff member here and you will receive a heavy warning.

Meanwhile to others, thank you for keeping us updated. Hopefully the issues are resolved soon. It is encouraging to see that forums are working for some users.

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