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Several Forum Issues

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In progress Several Forum Issues

Post by Britannia December 1st 2014, 3:53 pm

Hello, my apologies in advance if this is the wrong section to post these issues in, but they seemed to fit best in the category "Other Problems", because I am honestly at loss of ideas in face of these problems.

Alright, so a little prologue. Yesterday, on the 30th of November there was a period in which several boards were unavailable to me and the web address simply brought up the notice "Service Unavailable". This was the same for my board. I thought nothing of it, as it was several boards and other people having similar problems so I went to bed. The next day, which is now, my board and all others work again. However, the one I created is having some... issues, as I mentioned. I'm unable to double check if it is really just me having these problems as I don't have any members to do so at hand.

For the sake of simplicity, I'll post some screenshots. The chatbox does not appear on the frontpage. It simply shows this: https://i.imgur.com/qds547w.png. Whilst the [forumname].forumotion.com/chatbox link works perfectly fine, the front page link does not. At first, I thought it was a solvable issue. I went into the admin panel with the intention to deactivate and reactivate the chatbox.

So, I opened up the admin panel and the next visually manifested issue appears: https://i.imgur.com/0Mp8iST.png That was how the admin panel showed itself. Although I can use it normally, there is seemingly some sort of problem with its layout or... I'm far from an expert, so I'll refrain from making any false diagnosis. But you can see the point. It doesn't seem to appear correctly.

Now, next I wanted to do was post a topic saying that the board is undergoing some issues. However, that was when the next problem arised. The "Post New" button to post new topics is gone. So are all other post buttons. I can't edit posts, quote posts or multi-quote posts. And everything else pertaining to that. The buttons are simply gone. https://i.imgur.com/cqBfx1H.png Under the dotted line it should show edit, quote and multi-quote. However, it doesn't. https://i.imgur.com/F5nop4a.png The post new topic button is missing in here as well.

Please help me, I apologize in advance if I am breaking rules. But I don't know what to do and wanted assistance as quick as possible.
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In progress Re: Several Forum Issues

Post by Shadow December 1st 2014, 4:21 pm

Hello Britinnia

Thanks for reporting your problems that will help our team Smile
Those problems are well known by our technicians. Last week we added some servers (As you can see on this announcement: here) and we undergo some slowdowns.
But, don't worry all is under control of our technicians Wink I have immedialty forwarded your forum to the technical team. They will have a look at your forum.

Thanks for your understanding Smile

Buttercup :rose:
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In progress Re: Several Forum Issues

Post by Britannia December 1st 2014, 4:47 pm

Ahhhhhhh, thankyou for the quick update ^^ I was kinda worried, and had a faint idea that it might have to do with server issues. But as hinted, amateur is a euphemism for my skills with computer language.

I'll be at peace now and will wait until you guys get everything under control (: Good luck and thanks for the hard work!
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