Cannot reset password or communicate with anyone!
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Cannot reset password or communicate with anyone!
I'm so incredibly frustrated with this forum.
I'm pretty sure my founder password got reset or something due to inactivity. I know my password, but it won't let me in!
I tried resetting it and it won't even email me my password, this is what I get:
"The e-mail address you supplied does not match the one listed for that username."
Which is BS because I just searched my email and found the confirmation that shows that I definitely created the Forum with that email address and username.
I did find this:
https://help.forumotion.com/t127211-password-problems-lost-your-founder-s-password
So I tried to PM someone to help me out, but this is what I get:
"You haven't reached the post limit for sending private messages."
WTF?
AARGH. This is so frustrating.
Please Halp!
I'm pretty sure my founder password got reset or something due to inactivity. I know my password, but it won't let me in!
I tried resetting it and it won't even email me my password, this is what I get:
"The e-mail address you supplied does not match the one listed for that username."
Which is BS because I just searched my email and found the confirmation that shows that I definitely created the Forum with that email address and username.
I did find this:
https://help.forumotion.com/t127211-password-problems-lost-your-founder-s-password
So I tried to PM someone to help me out, but this is what I get:
"You haven't reached the post limit for sending private messages."
WTF?
AARGH. This is so frustrating.
Please Halp!
Re: Cannot reset password or communicate with anyone!
Hello,
You need one post to send private messages. You are now able to do so. Please read the topic provided and send me, or another one of the staff members listed, a message with the correct information. Thanks.
You need one post to send private messages. You are now able to do so. Please read the topic provided and send me, or another one of the staff members listed, a message with the correct information. Thanks.
Re: Cannot reset password or communicate with anyone!
You're welcome. Is this solved?
______________
ali
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ali
Aliraza125- New Member
- Posts : 1
Reputation : 1
Language : aaaaaaaaa
Re: Cannot reset password or communicate with anyone!
Hipmichael wrote:I'm so incredibly frustrated with this forum.
I'm pretty sure my founder password got reset or something due to inactivity. I know my password, but it won't let me in!
I tried resetting it and it won't even email me my password, this is what I get:
"The e-mail address you supplied does not match the one listed for that username."
Which is BS because I just searched my email and found the confirmation that shows that I definitely created the Forum with that email address and username.
I did find this:
https://help.forumotion.com/t127211-password-problems-lost-your-founder-s-password
So I tried to PM someone to help me out, but this is what I get:
"You haven't reached the post limit for sending private messages."
WTF?
AARGH. This is so frustrating.
Please Halp!
First of all, thanks for keeping quiet. Before accusing Forumotion to reset your password with agreement, explain your problem. Provide all necessary information as requested on tutorials.
After that, Forumotion staff will be glad to help you!
Thanks
Shadow- Manager
- Posts : 16217
Reputation : 1831
Language : French, English
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