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[ONLY TOPIC]Members aren't Getting Notification Via Email

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Solved [ONLY TOPIC]Members aren't Getting Notification Via Email

Post by dermy on January 2nd 2015, 7:09 pm

First topic message reminder :

Hello on my Forum The Bug Forum [link http://thebugforum.omgforum.net/]
One of my members has stopped getting Notifications via email about New PM's or New Posts. It just started happening in 2015 it was all good on December 31/2014. Is it a problem with my forum or a Universal Problem. Is there anything that can be done to fix it?

Made Only Topic by APE

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Solved Re: [ONLY TOPIC]Members aren't Getting Notification Via Email

Post by APE on January 3rd 2015, 10:41 pm

oh ok your Admin will have to do it then Wink





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Solved Re: [ONLY TOPIC]Members aren't Getting Notification Via Email

Post by Myrm on January 3rd 2015, 10:42 pm

@dermy wrote:Myrm I fixed the problem [I think] see in the Admin Controls under User Options there was something called Allow Members to Change their Emails, for some reason it was Turned Off [so members couldn't change their Emails] really Sorry Sad

No proplem Dermy.

Send me a PM on TBF I think I have sussed out the proplem with non-notifications.

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Solved Re: [ONLY TOPIC]Members aren't Getting Notification Via Email

Post by APE on January 3rd 2015, 10:43 pm

let me know if you have fixed this if not i will make a report about it but will not get any news back until monday thou Sad





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Solved Re: [ONLY TOPIC]Members aren't Getting Notification Via Email

Post by Myrm on January 3rd 2015, 10:44 pm

No proplem, Ape.  As soon as Dermy sends me a PM on TBF I'll know for sure.

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Solved Re: [ONLY TOPIC]Members aren't Getting Notification Via Email

Post by Myrm on January 3rd 2015, 11:00 pm

KK.

It's Gmail that is the proplem.

My registered email address is a domain level one from a website I run.  The email addresses for that domain are accessed via Gmail.  I changed the email address on my TBF forum profile to my Outlook one and all is working well.

@feathertail; change your email address in your profile to a non-GMail one.

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Solved Re: [ONLY TOPIC]Members aren't Getting Notification Via Email

Post by feathertail on January 3rd 2015, 11:01 pm

How come I get emails from this site, though? [Will do if needs be]

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Solved Re: [ONLY TOPIC]Members aren't Getting Notification Via Email

Post by APE on January 3rd 2015, 11:01 pm

ok i have made a report as this is reported before in the french forum i will mark this as a only topic aswell Wink





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Solved Re: [ONLY TOPIC]Members aren't Getting Notification Via Email

Post by Myrm on January 4th 2015, 1:36 pm

@feathertail wrote:How come I get emails from this site, though? [Will do if needs be]

I don't know but if you want your notifications then I suggest you make the necessary changes.

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Solved Re: [ONLY TOPIC]Members aren't Getting Notification Via Email

Post by APE on January 4th 2015, 10:47 pm

i have made a report to our team to see what this is going on for some of your members. and for some other forums.

maybe it's not us maybe it is Gmail. I really don't know





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Solved Re: [ONLY TOPIC]Members aren't Getting Notification Via Email

Post by Leviosa on January 5th 2015, 11:07 am

Hello

A new topic has been created: http://help.forumotion.com/t138030-1081-mails-notifications-problems#933460
Thanks for reporting the asking information.

Regards

Buttercup


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Solved Re: [ONLY TOPIC]Members aren't Getting Notification Via Email

Post by christien on January 6th 2015, 11:11 am

we have the same problem, one of my members has stopped getting notifications mails about new post. She is using gmail.

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Solved Re: [ONLY TOPIC]Members aren't Getting Notification Via Email

Post by Leviosa on January 6th 2015, 11:44 am

Thanks for reporting your problem only on this topic: http://help.forumotion.com/t138030-1081-mails-notifications-problems#933460


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