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Advert stuck on Login page

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In progress Advert stuck on Login page

Post by LostLegend on January 3rd 2015, 1:40 am

Hai,

So my forum members upon clicking 'login' on the navbar have been seeing various adverts on the login page (sometimes overriding the entire page):
http://narutonewera.forumotion.co.uk/

Unfortunately, some of these are obscene in nature.

Could this be looked into?
Thanks.

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In progress Re: Advert stuck on Login page

Post by Ange Tuteur on January 3rd 2015, 1:54 am

Hi @LostLegend,

You're talking about the adverts above the login, correct ?

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In progress Re: Advert stuck on Login page

Post by LostLegend on January 3rd 2015, 2:09 am

@Ange Tuteur wrote:Hi @LostLegend,

You're talking about the adverts above the login, correct ?

Yeah, and sometimes that dominates the entire page (especially on iOS, sometimes on PC). (But I don't know if the iOS-dominating ones are the exact same - but it's impossible to access the login page without seeing the ad obscuring the entire page)

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In progress Re: Advert stuck on Login page

Post by Ange Tuteur on January 3rd 2015, 2:39 am

I know the ads are served by google, and we did have some problems with ads blocking forms in the past. Are the adverts displaying on top of the login form ?

Also, is this happening on a specific web browser ? e.g. Firefox, Chrome, IE, Safari, Opera ..

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In progress Re: Advert stuck on Login page

Post by LostLegend on January 3rd 2015, 4:02 am

Safari, iOS 7 had an adult ad blocking the entire page.

I will ask the other member(s) what they got.

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In progress Re: Advert stuck on Login page

Post by APE on January 3rd 2015, 3:39 pm

Can you please send a screen shot to me of what you see in a pm as it has adult content then we can ask the tech staff to look at this for you as ad's like that should not be on a forum of ours




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In progress Re: Advert stuck on Login page

Post by LostLegend on January 4th 2015, 2:47 am

@APE wrote:Can you please send a screen shot to me of what you see in a pm as it has adult content then we can ask the tech staff to look at this for you as ad's like that should not be on a forum of ours

I can't seem to trigger it again (using private browsing on Safari on IOS) but I'm sure that it could reappear! I will let you know if it does. If I send it to you, it'll be in a spoiler tag via PM!!

The other forum members don't seem to have much feedback regarding this, they just saw a regular banner ad.

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In progress Re: Advert stuck on Login page

Post by APE on January 4th 2015, 10:44 pm

You only have to send it as a pm there is no need to add it to a spoiler just a screen shot then i can send this on to our team to look in to why this is going on and stop that sort of thing showing.

APE




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