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Just hacked

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Solved Just hacked

Post by Eugeo Igvalt on January 12th 2015, 4:23 am

Someone took my founder account and demoted all my admins. However, I still have access to the utilities. my someone changed my founder's info and all my admins have been demoted.

I sent a pm to @SLGray regading the situation but this happened right now. whoever it is is deleting things too. What's the process to regain my founder account before I lose everyhting my members have done. I repeat I have access to the Utilities

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Solved Re: Just hacked

Post by SLGray on January 12th 2015, 4:25 am

Have you tried to connect directly to the administration panel?


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Solved Re: Just hacked

Post by Eugeo Igvalt on January 12th 2015, 4:27 am

I did with my Founder password. Nothing

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Solved Re: Just hacked

Post by Eugeo Igvalt on January 12th 2015, 4:28 am

And every single Admin is demoted. and the founder info is changed...even my email

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Solved Re: Just hacked

Post by SLGray on January 12th 2015, 4:34 am

Did you give the founder account to someone else?


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Solved Re: Just hacked

Post by Eugeo Igvalt on January 12th 2015, 4:36 am

Nope. I try in the utilities Direct connection with my founder name and password and says invalid password, I try with my own spare acocunt which is also and Admin and says I don't have permisisons to administer the forum. I tried a recent back up to see and it didn't return Admin status to anyone

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Solved Re: Just hacked

Post by Derri on January 12th 2015, 4:40 am

Hi,

Don't panic we should be able to get you back into your forum.

If you've done a backup, it should sync the utilities password as your forum password so can you get into your forum now? Using your founders password?

Also can you post your forum URL.


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Solved Re: Just hacked

Post by Eugeo Igvalt on January 12th 2015, 4:43 am

Ivé never done a backup though.only the automatic ones it does shown in this screenshot http://prntscr.com/5rg0by 

none of my old passwords are working

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Solved Re: Just hacked

Post by Derri on January 12th 2015, 4:58 am

Oh right, so you haven't performed a backup (What I mean by this is you didn't select one of those options to restore your forum to that date)

Well the closest backup performed was the 7 Jan, you could restore your forum back to then but you'd lose all data in the last 5 days.

You'd then get access to your account as the founders password would become the forum password.

Alternatively you could send me via PM the URL of the forum and your foundation email (the one you see in the utilities) and I could send a new password to your email and then you could log back on.

Its up to you....


Forum Rules : : Forumotion Staff : : Appeal A Warning : : FAQ : : Tips & Tricks : : Forgotten Password/Login Issues
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Solved Re: Just hacked

Post by Eugeo Igvalt on January 12th 2015, 5:00 am

It had reverted back to the old Email >.> I just got the scare of my life!!!!!!!! nobody demoted anybody I read the logs in security the email was changed back to the old one and a simple reset to the old email gave me back the info!! 

Sorry for all this.

Eugeo Igvalt
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Solved Re: Just hacked

Post by Derri on January 12th 2015, 5:03 am

Since this wasn't an actual problem and no solution was given this topic shall be sent to the garbage.


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