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Credits problem

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Solved Credits problem

Post by narandzastoplavi on January 13th 2015, 7:03 pm

We have forum for 3 years. Every year we buy credist withAllopass.
Now I try to buy credits for my forum, and when i type CODE and click OK this is what hapend



I can not post links

Please help soon as posible!!!


Last edited by narandzastoplavi on January 15th 2015, 1:57 pm; edited 1 time in total

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Solved Re: Credits problem

Post by Derri on January 13th 2015, 7:10 pm

Hi,

Can you please provide the following via Private Message:

Forum URL:
Allopass code:
Number of credits you'd get from the code:
Date you purchased code:
What error message did you get:
Or could you give a screenshot of the error message:


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Solved Re: Credits problem

Post by narandzastoplavi on January 13th 2015, 7:27 pm

I sent you pm

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Solved Re: Credits problem

Post by Shadow on January 14th 2015, 10:33 am

narandzastoplavi wrote:We have forum for 3 years. Every year we buy credist withAllopass.
Now I try to buy credits for my forum, and when i type CODE and click OK this is what hapend



I can not post links

Please help soon as posible!!!
Hi @narandzastoplavi


Could you please reset those information via PM?
Forum URL:
Allopass code:
Number of credits you'd get from the code:
Date you purchased code:
What error message did you get:
Or could you give a screenshot of the error message:
Was you account debited?

Thanks for your answer :rose:


No help without your forum url
No support via private message


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Solved Re: Credits problem

Post by Derri on January 19th 2015, 1:17 am

Since this topic is marked solved and Buttercup provided a method to act a solution this topic will be archived.


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