domain expiration, what to do?

by david.cullen.3998 January 20th 2015, 1:48 am

hi guys, i think our name has expired and i am wondering what to do to activate it again, this happens every year, why? :-)
the person who created the site is not with us any more, i am admin but do not have access to sort this problem and am not in contact or can contact the creator, does this mean we have to close the site?
jdmenthusiastsirl.com
thanks for any help
Dave

by **SLGray** January 20th 2015, 2:16 am

Only the founder can fix this issue.
What happens when you use the original address of the forum?

by david.cullen.3998 January 20th 2015, 2:26 am

hi thanks, i can get in to the forum and admin panel but the other guys tell me it takes them to go daddy...
i have what i thought was the founders login and passwaord that he gave us when he left but it dosent seem to work...

by **SLGray** January 20th 2015, 2:45 am

Are you in the advanced mode while using the founder account?

by david.cullen.3998 January 20th 2015, 3:04 am

no man, just normal admin mode

i tried logging in normal under his name and password and nada
i can log in under my own but thats no good oviously :-/

by **SLGray** January 20th 2015, 3:07 am

When the founder left, did he or she give the founder account to someone else?

by david.cullen.3998 January 20th 2015, 3:13 am

no... dont know why... but we need to get back in and change that, one of the guys sorted it last year so im sure we can do it again but yes, we need to sort out the founder profile

by **SLGray** January 20th 2015, 3:14 am

Only the founder can see the section about domain names.

by david.cullen.3998 January 20th 2015, 3:19 am

well if we log in as the founder then we can sort everything, yes? otherwise were screwed yea? :-/

by **SLGray** January 20th 2015, 3:33 am

Why can not the person who fixed last year do it now?

by david.cullen.3998 January 20th 2015, 3:35 am

i am in contact with him at the moment but he also hasnt been on the site but he says he can help us and as soon as i get the right info i will sort things out hopefully...
why does it have to be renewed every year? like if the site is active? thaks

by **SLGray** January 20th 2015, 3:42 am

Domain names last only for a year. You have to renewal it every year.

by david.cullen.3998 January 20th 2015, 3:46 am

indeed, ok thanks for your help mate, hopefully we can get things sorted our end, thanks again
dave

by Base January 20th 2015, 11:56 am

As stated above, a domain runs out every year and you will need to renew it. Shall we consider this problem solved?

by **Shadow** January 20th 2015, 12:05 pm

david.cullen.3998 wrote:hi guys, i think our name has expired and i am wondering what to do to activate it again, this happens every year, why? :-)
the person who created the site is not with us any more, i am admin but do not have access to sort this problem and am not in contact or can contact the creator, does this mean we have to close the site?
jdmenthusiastsirl.com
thanks for any help
Dave

Hello Dave

The domaine expired every year and the founder has to renew it.

Could you please send me the original url of the forum please ? Thanks in advance :rose: