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White page with just an ad loads

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In progress White page with just an ad loads

Post by Nazamroth on January 22nd 2015, 7:18 am

Greetings,

Some of the members on our forum( http://warhammerrejects.forumc.net/ ) have recently brought to my attention our newest annoying feature. I quote:
"Alright, there's this odd circumstance that whenever my page refreshes/changes/whatever that the page breaksdown to a white page with a stupid add that'd normally be on the page
It practically runs on a 50/50 chance with how common it is, however going back a page is defrnate in being glitch free"

Further investigation revealed that it is supposedly a white page with only the ad block that would normally appear on the forum. Though i requested screenshots, and a list of devices this happens on, they failed to provide most of them so far. As such, all i know at the present time is that it happens on tablets and phones.(if there is a need, i shall use my mighty admin powers to squeeze the answers out of them)

Furthermore, i also acquired the following information:
"Go in a incognitio window, I had this all the time on my laptop before I got my new PC"
The laptop in question was supposedly a Dell one. However, this method does not seem to work for them.

Some assistance would be greatly appreciated.

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In progress Re: White page with just an ad loads

Post by Leviosa on January 22nd 2015, 9:37 am

Hello

I've checked your forum with a smartphone and didn't have any problem! If you can provide a screenshot it could be very helpful. Like that I will be able to show what's happen on your forum.

Thanks for your help


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In progress Re: White page with just an ad loads

Post by Nazamroth on January 22nd 2015, 10:02 am

I shall issue the orders immediately.
I also dont have any such problem, but i assumed i was the exception since several people claimed to have encountered the issue.

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In progress Re: White page with just an ad loads

Post by Nazamroth on January 22nd 2015, 3:55 pm

Oh, mighty admin of forumotion. My underlings have returned to me with information:
The device in question is a Nexus 7 tablet(android)
However, they failed to provide a screenshot.... actually, i have no idea how to take a screenshot on a tablet either...
From what i am told, it is literally a blank, white page that has only the ad block of the site on it in its usual size.(the one right under the buttons bar)

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In progress Re: White page with just an ad loads

Post by Ikerepc on January 22nd 2015, 4:06 pm

At android you can make screenshot by pressing and holding screen lock and volume - buttons at the same time.

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In progress Re: White page with just an ad loads

Post by Nazamroth on January 22nd 2015, 4:27 pm

Thank you, random citizen

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In progress Re: White page with just an ad loads

Post by Nazamroth on January 22nd 2015, 8:44 pm

Another device that has the same issue is an iPhone 4. The following screenshot is from there:

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In progress Re: White page with just an ad loads

Post by SLGray on January 22nd 2015, 9:04 pm

Is this happening in mobile version or classic version?


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In progress Re: White page with just an ad loads

Post by Nazamroth on January 22nd 2015, 9:41 pm

Classic

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In progress Re: White page with just an ad loads

Post by brandon_g on January 22nd 2015, 10:07 pm

Hello, I have exprienced this problem personally on my forum. I am using a tablet... it usually happens when it wants it..l then when I refesh it corrects the problem, I did not report it because I thought it may have been just me. The next time I see I will capture a screenshot for Buttercup. Very Happy

-Brandon


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