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New Chatbox

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Solved New Chatbox

Post by Shadow on February 4th 2015, 4:49 pm

First topic message reminder :

New Chatbox
Dear members

For few months, we had many problems with our current Chatbox. Many of you complained about the chatbox, that is perfectly normal! That's why, our technicians decided to rework all the chatbox!

There is no big design change, just few improvements Wink However, the code is not the same. It should solve all issues we had and you will enjoy chatting with your members

Of course, the chatbox is still is under beta tests. So, we might have some bugs with the chatbox. It would be wonderful you could report those problems so that we can improve the chatbox as much as possible Very good

In addition, we have a new command /help so that you will know all the chatbox commands Wink You just have to enter /help or click on the following button:



Then, a popup will appear with an explanation of the commands. Those commands depend on your status and permissions on the forum:



Now you can chat grrr!!!!!


Forumotion


This tutorial was written by Buttercup.
@The Godfather wrote:Hello,

We currently have a technical problem of very significant scalability CPU of the servers following an optimization of the chatbox to solve problems you reported on it for awhile. And to be honest, henceforth, the Chatbox uses the same technology as the notifications of the forum rather than sending constant requests.
This theoretically allows to considerably lighten the load and increase performance. We also have the opportunity to add a Help button that displays the commands in the chatbox to those who desire to know each according to their permissions.

We are working hard to find a viable technical solution to this rising burden though our local simulation were good, however, we are talking about millions of forums and only a full-scale test could allow us to make adjustments. :rose:

We are aware of the technical problems and inconveniences this causes. Nevertheless, you can imagine that if we could have done otherwise, we would have. We have a long night of work ahead of us, the pizzas are ordered and the coffeemaker is running at full speed so don't worry.

Certainly some malfunctions persist, but we're on it. Also, know that we are really far from the stage on these kinds of suggestions (why not give us the choice between such and such ... etc.) / Currently, the goal is to get you out a stable and functional chatbox. Wink

In this sense, we need your support and that this topic remains clean without reports that set us on the wrong track.

Wait for the green light for the new patch to be released to give us your feedback. However, at present, there's no need to post to say that you too have the same problem because we already know and that only extends this unique topic for nothing

After stabilization server load will be ok which will solve a lot of problems that you are currently experiencing.

Thank you for your understanding and we apologize for the inconvenience :rose:

Chatbox bugs

Hello dear members

Here the improvement of bugs

Add Remove the new color picker = solved
Add Posts missing = solved
Add Error in function write_msg(). Can not insert message = solved
Add Chatbox empty = solved
Delete Auto-refresh = in progress
Delete Issues with archives = in progress
Delete Buttons are too white so invisible = in progress
Delete The color of the text is not the same as the color forum = in progress
Delete The color of members is black by default, so if the chatbox background is back members aren't visible = in progress
Add After logging out, the drag bar looks same = solved
Delete Sort alphabetically username = in progress
Add Some messages are missing after posting = solved
Delete Color picker not in pop-up but in JS as for the editor
Add Alignment problem of the "help" button under chrome = solved
Add The chatbox doesn't refresh when a user is just kiched = in progress
Delete Even if we are deconnected, we appear like connected= in progress

I will inform you as soon as I get news :rose:

Thanks for your help grrr!!!!!

Perms Note: when you report a new bug, please don't forget to post the url of your forum and a screenshot!! Thanks :rose:





This tutorial was written by Buttercup.


Last edited by Buttercup on September 8th 2015, 10:17 am; edited 5 times in total (Reason for editing : added information)


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Solved Re: New Chatbox

Post by Guest on February 5th 2015, 12:45 am

@Derri: I didn't report it and that's my last post on that. I can defend myself, can't I? Thanks for understanding. I didn't notice the warning because I was typing the post and I'd rather not see this all jamming up because of the techs working on it and we need a clean thread. Wink


Last edited by SamanthaS on February 5th 2015, 12:46 am; edited 1 time in total

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Solved Re: New Chatbox

Post by Eugeo Igvalt on February 5th 2015, 12:45 am

@Fresh OG wrote:what time frame are we going to have this chatbox fixed and i need to know please, this has been very dissappointing
It will be ready when it's ready. The Staff is working on it. Be patient. These people are volunteers not employees
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Solved Re: New Chatbox

Post by Fresh OG on February 5th 2015, 12:47 am

oh my i have a little red bar i thought i have atleast 2 warnings, oh no not a serious warning in my way, what am i gona do now Oh my god Oh my god Oh my god

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Solved Re: New Chatbox

Post by Eugeo Igvalt on February 5th 2015, 12:49 am

@Fresh OG wrote:oh my i have a little red bar i thought i have atleast 2 warnings, oh no not a serious warning in my way, what am i gona do now Oh my god Oh my god Oh my god
Oh my God... Please show a bit more respect and keep this free of flame as @Derri said.
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Solved Re: New Chatbox

Post by zactheking on February 5th 2015, 12:50 am

please when this will be finished because not many members are coming to my academy because u guys are making the chatbox lag like crazy

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Solved Re: New Chatbox

Post by brandon_g on February 5th 2015, 12:51 am

@SamanthaS


As the AWC Chatbox came back up yet? I have checked their site but no update yet. I am going on the PC now to check

Thanks for FINALLY updating the chatbox, now we just need to get rid of that damn be cursed time out feature.


Everyone please try to remain calm, the volunteers do not deserve this havoc! P.S I am not trying to moderate anyone, just putting out a plea.

-Brandon


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Solved Re: New Chatbox

Post by Derri on February 5th 2015, 12:52 am

@Fresh OG wrote:oh my i have a little red bar i thought i have atleast 2 warnings, oh no not a serious warning in my way, what am i gona do now Oh my god Oh my god Oh my god

@Fresh OG I'm giving you one last chance either show a bit of respect, I volunteer my time here. I'm not an official FM employee, I don't get paid and I do this in my free time. I'm not here to listen to such disrespect over a broken chatbox. I understand element of MANY people's forums but at the same time it doesn't warrant this level of disrespect you've shown me and other members.

If you don't start showing a little respect I'll ban your account.


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Solved Re: New Chatbox

Post by Fresh OG on February 5th 2015, 12:53 am

i just did eugeo, i just thought i had 2 warnings Oh my god Oh my god Oh my god Oh my god Oh my god Oh my god, but anyway what are the time frames for the fixes or patches or let us revert to the old chatbox while you guys take months to fix the new chatbox soo you guys won't have these type of problems again. Yours truley your supportive customer or member guiding you guys to the right light of things Very Happy Very Happy

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Solved Re: New Chatbox

Post by zactheking on February 5th 2015, 12:54 am

i'm fine with waiting but the members of the academy are getting annoyed and are we getting our glow back

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Solved Re: New Chatbox

Post by Guest on February 5th 2015, 12:55 am

@brandon_g wrote:@SamanthaS


As the AWC Chatbox came back up yet? I have checked their site but no update yet. I am going on the PC now to check

Thanks for FINALLY updating the chatbox, now we just need to get rid of that damn be cursed time out feature.


Everyone please try to remain calm, the volunteers do not deserve this havoc! P.S I am not trying to moderate anyone, just putting out a plea.

-Brandon

Won't be till this weekend, Brandon. Please refer to this post: http://www.avacweb.com/t2318-awc-messages-are-not-sent-log-in-and-log-out-button-does-not-work-also

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Solved Re: New Chatbox

Post by Fresh OG on February 5th 2015, 12:55 am

I wasnt showing disrepect to you derri, i was just hoping and giving you guys some positive feedback

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Solved Re: New Chatbox

Post by Eugeo Igvalt on February 5th 2015, 12:57 am

Eugeo Ayano wrote:
@Fresh OG wrote:Yo forumotion staff members or whatever you [Language] [Language] are, i demand you revert back to the old goddamn chatbox this instant, you [Language] [Language] staff needs to stop [Language] around with stuff, you guys cause alot of problems for everyone with your new stupid chatbox, you guys are lames and no good, and i hope you guys shut down already
Real Positive support I see
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Solved Re: New Chatbox

Post by Fresh OG on February 5th 2015, 12:58 am

@zactheking wrote:i'm fine with waiting but the members of the academy are getting annoyed and are we getting our glow back
What is your academy?? i surely will join and for the others i don't mind waiting but i do want an old chatbox for the time being till the new chatbox fixed the kinks of it or patch it up and have our glows

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Solved Re: New Chatbox

Post by brandon_g on February 5th 2015, 12:59 am

Thanks Samantha!

I guess I am disabling the chatbox for the week.


-Brandon


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Solved Re: New Chatbox

Post by Fresh OG on February 5th 2015, 1:02 am

yea im disabling my chatbox and thinking of shutting down my site for good

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Solved Re: New Chatbox

Post by zactheking on February 5th 2015, 1:10 am

click the website link on my name

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Solved Re: New Chatbox

Post by Eugeo Igvalt on February 5th 2015, 1:13 am

@zactheking wrote:click the website link on my name
Lol don't worry about it. He's banned there I believe. At least that's what he once said.

Also try this on your chat:http://help.forumotion.com/t138772-previous-version-of-the-chat-box

Has worked really well for my Forum.
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Solved Re: New Chatbox

Post by Fresh OG on February 5th 2015, 1:24 am

i dont see the website name anyway zachtheking?

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Solved Re: New Chatbox

Post by Fresh OG on February 5th 2015, 1:27 am

i don't know what that eugeo person is talking about but im not even banned there

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Solved Re: New Chatbox

Post by zactheking on February 5th 2015, 1:31 am

removed

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Solved Re: New Chatbox

Post by zactheking on February 5th 2015, 1:38 am

how did that happen

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Solved Re: New Chatbox

Post by Ange Tuteur on February 5th 2015, 1:38 am

Hello,

Please take general chat to private message. This topic is for reporting bugs with the new chatbox and not general chat. If you have any bugs or constructive feedback feel free, otherwise please refrain from posting.

If you need more information, please see the added information to the first post. The technicians are working on the issues, so thanks for your patience and understanding. :rose:
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Solved Re: New Chatbox

Post by zactheking on February 5th 2015, 1:42 am

i'm wondering with the new chatbox will we get our glows workng in there

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Solved Re: New Chatbox

Post by Ange Tuteur on February 5th 2015, 1:48 am

@zactheking wrote:i'm wondering with the new chatbox will we get our glows workng in there
The goal for the moment is to correct the current problems and get the chatbox operational. Afterwards some suggestions may be considered.. Wink
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Solved Re: New Chatbox

Post by Eugeo Igvalt on February 5th 2015, 1:50 am

@zactheking wrote:i'm wondering with the new chatbox will we get our glows workng in there
I dunno. I don't really like glows they bother my eyes a lot. I had to forbid them in my forum and another Admin of mine has the same issue
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Solved Re: New Chatbox

Post by Fresh OG on February 5th 2015, 2:02 am

Are you guys gonna let us use the old chatbox whiel you fix the new one? And also will you guys put up the new chatbox without any bugs in the future and what is the future date for the new chatbox return if that might be the case?

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Solved Re: New Chatbox

Post by SLGray on February 5th 2015, 2:09 am

@Fresh OG wrote:Are you guys gonna let us use the old chatbox whiel you fix the new one? And also will you guys put up the new chatbox without any bugs in the future and what is the future date for the new chatbox return if that might be the case?
We do not know, because we did not have direct contact with Forumotion techs. We have to wait until Buttercup or The GodFather logs on and gives us information. Please only post a reply to report issues.


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Solved Re: New Chatbox

Post by Fresh OG on February 5th 2015, 2:18 am

lol what do you mean you guys don't have direct communication with forumotion tech? isn't this the forumotion that does everything but yet to know their tech people info Shocked Confused confused Oh my god? but anyway why does the the chatbox lag soo much and can you fix the lag part cause the messages are being delayed horribly and can that be fixed?

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Solved Re: New Chatbox

Post by Eugeo Igvalt on February 5th 2015, 2:26 am

@Fresh OG wrote:lol what do you mean you guys don't have direct communication with forumotion tech? isn't this the forumotion that does everything but yet to know their tech people info Shocked Confused confused Oh my god? but anyway why does the the chatbox lag soo much and can you fix the lag part cause the messages are being delayed horribly and can that be fixed?
A link has been provided numerous times by me on this thread that leads to a thread made by Jscript. His code has helped a lot. Try it for yourself and if you have any problems for it post on that thread your issue.
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Solved Re: New Chatbox

Post by urbansolstice on February 5th 2015, 2:41 am

A forum I am administrator on,http://fandomplay.forumotion.com/, is having troubles with the chatbox.



no text is showing up whenever we try to talk to eachother, only this shows up. I would appreciate it if you guys helped me, thank you (:
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