The forum of the forums
Welcome to the Official Support Forum of Forumotion!

To take full advantage of everything offered by our forum, please log in if you are already a member, or join our community if you've not yet.



Create a free forum like this one.

New Chatbox

Page 2 of 10 Previous  1, 2, 3, 4, 5, 6, 7, 8, 9, 10  Next

View previous topic View next topic Go down

Solved New Chatbox

Post by Shadow on February 4th 2015, 4:49 pm

First topic message reminder :

New Chatbox
Dear members

For few months, we had many problems with our current Chatbox. Many of you complained about the chatbox, that is perfectly normal! That's why, our technicians decided to rework all the chatbox!

There is no big design change, just few improvements Wink However, the code is not the same. It should solve all issues we had and you will enjoy chatting with your members

Of course, the chatbox is still is under beta tests. So, we might have some bugs with the chatbox. It would be wonderful you could report those problems so that we can improve the chatbox as much as possible Very good

In addition, we have a new command  /help so that you will know all the chatbox commands Wink You just have to enter /help or click on the following button:



Then, a popup will appear with an explanation of the commands. Those commands depend on your status and permissions on the forum:



Now you can chat grrr!!!!!


Forumotion


This tutorial was written by Buttercup.
@The Godfather wrote:Hello,

We currently have a technical problem of very significant scalability CPU of the servers following an optimization of the chatbox to solve problems you reported on it for awhile. And to be honest, henceforth, the Chatbox uses the same technology as the notifications of the forum rather than sending constant requests.
This theoretically allows to considerably lighten the load and increase performance. We also have the opportunity to add a Help button that displays the commands in the chatbox to those who desire to know each according to their permissions.

We are working hard to find a viable technical solution to this rising burden though our local simulation were good, however, we are talking about millions of forums and only a full-scale test could allow us to make adjustments. :rose:

We are aware of the technical problems and inconveniences this causes. Nevertheless, you can imagine that if we could have done otherwise, we would have. We have a long night of work ahead of us, the pizzas are ordered and the coffeemaker is running at full speed so don't worry.

Certainly some malfunctions persist, but we're on it. Also, know that we are really far from the stage on these kinds of suggestions (why not give us the choice between such and such ... etc.) / Currently, the goal is to get you out a stable and functional chatbox. Wink

In this sense, we need your support and that this topic remains clean without reports that set us on the wrong track.

Wait for the green light for the new patch to be released to give us your feedback. However, at present, there's no need to post to say that you too have the same problem because we already know and that only extends this unique topic for nothing

After stabilization server load will be ok which will solve a lot of problems that you are currently experiencing.

Thank you for your understanding and we apologize for the inconvenience :rose:

Chatbox bugs

Hello dear members

Here the improvement of bugs

Add Remove the new color picker = solved
Add Posts missing = solved
Add Error in function write_msg(). Can not insert message = solved
Add Chatbox empty = solved
Delete Auto-refresh = in progress
Delete Issues with archives = in progress
Delete Buttons are too white so invisible = in progress
Delete The color of the text is not the same as the color forum = in progress
Delete The color of members is black by default, so if the chatbox background is back members aren't visible = in progress
Add After logging out, the drag bar looks same = solved
Delete Sort alphabetically username = in progress
Add Some messages are missing after posting = solved
Delete Color picker not in pop-up but in JS as for the editor
Add Alignment problem of the "help" button under chrome = solved
Add The chatbox doesn't refresh when a user is just kiched = in progress
Delete Even if we are deconnected, we appear like connected= in progress

I will inform you as soon as I get news :rose:

Thanks for your help grrr!!!!!

Perms Note: when you report a new bug, please don't forget to post the url of your forum and a screenshot!! Thanks :rose:





This tutorial was written by Buttercup.


Last edited by Buttercup on September 8th 2015, 10:17 am; edited 5 times in total (Reason for editing : added information)


No help without your forum url
No support via private message


avatar
Shadow
Administrator
Administrator

Female Posts : 15814
Reputation : 1671
Language : French, English

http://help.forumotion.com

Back to top Go down


Solved Re: New Chatbox

Post by seadevil on February 4th 2015, 6:40 pm

is some of this a browser issue?

I am using IE and nothing refreshes, but the other Admin, the site owner uses Google Chrome and they are having no issues with refreshing.
avatar
seadevil
New Member

Posts : 14
Reputation : 1
Language : English

http://whona.realtvboard.com/

Back to top Go down

Solved Re: New Chatbox

Post by Eugeo Igvalt on February 4th 2015, 6:41 pm

@SLGray wrote:
@Kuriboo wrote:
Whynter Nightmare wrote:
Eugeo Ayano wrote:Finally the allowing glows people use are gone. Wonderful news for my eyes LOL. Really nice work, I like it
Am Glad glows are gone too.

Still, Forumotion should have taken out the feature many of us dislike........timing out.
Stop talking to yourself you inbred
This was not called for.  The next time you posted something like this you will get an official reminder/warning.
Thank you, @SLGray I am used to him. He somehow pops up in ever FM Forum I'm a part of, even now the Support Forum. He has quite a long history harassing myself and my staff members.


Last edited by Eugeo Ayano on February 4th 2015, 6:42 pm; edited 1 time in total
avatar
Eugeo Igvalt
Forumember

Male Posts : 289
Reputation : 17
Language : EN, SPA
Location : Puerto Rico

http://www.NewbForums.com

Back to top Go down

Solved Re: New Chatbox

Post by SarkZKalie on February 4th 2015, 6:42 pm

What a great new update! 
But,may i ask a question? Is there anyway to revert chatbox back to the old chatbox? We didn't have any problem before and personally I prefer the old one. CSS' not my problem, but the style. Shit

Give us an option that can be switch between versions, so we can choose a version that we want, instead of forcing Twisted Evil 
E.g:

Issues:
Code:
- Message.user disappeared
- Online/Away users list are not display


Last edited by sarkzkalie01 on February 4th 2015, 6:54 pm; edited 2 times in total
avatar
SarkZKalie
Forumember

Male Posts : 575
Reputation : 87
Language : English

http://rotavn.nstars.org/

Back to top Go down

Solved Re: New Chatbox

Post by Kuriboo on February 4th 2015, 6:43 pm

Eugeo Ayano wrote:
@SLGray wrote:
@Kuriboo wrote:
Whynter Nightmare wrote:
Eugeo Ayano wrote:Finally the allowing glows people use are gone. Wonderful news for my eyes LOL. Really nice work, I like it
Am Glad glows are gone too.

Still, Forumotion should have taken out the feature many of us dislike........timing out.
Stop talking to yourself you inbred
This was not called for.  The next time you posted something like this you will get an official reminder/warning.
Thank you, @SLGray I am used to him. He somehow pops up in ever FM Forum I'm a part of, even now the Support Forum. He has quite a long history harassing myself and my staff members.

why would you care about a post directed at whynter?

unless you were in fact whynter...

game, check and mate friend Wink

Kuriboo
New Member

Posts : 8
Reputation : 1
Language : Engish

http://shuraduelacademy.forumotion.com/

Back to top Go down

Solved Re: New Chatbox

Post by Eugeo Igvalt on February 4th 2015, 6:45 pm

@Kuriboo wrote:
Eugeo Ayano wrote:
@SLGray wrote:
@Kuriboo wrote:
Whynter Nightmare wrote:
Am Glad glows are gone too.

Still, Forumotion should have taken out the feature many of us dislike........timing out.
Stop talking to yourself you inbred
This was not called for.  The next time you posted something like this you will get an official reminder/warning.
Thank you, @SLGray I am used to him. He somehow pops up in ever FM Forum I'm a part of, even now the Support Forum. He has quite a long history harassing myself and my staff members.

why would you care about a post directed at whynter?

unless you were in fact whynter...

game, check and mate friend Wink
I believe the Manager @SLGray just told you to cease. Whynter is my Head Administrator and has the right to be here like you or me. Please stop.
avatar
Eugeo Igvalt
Forumember

Male Posts : 289
Reputation : 17
Language : EN, SPA
Location : Puerto Rico

http://www.NewbForums.com

Back to top Go down

Solved Re: New Chatbox

Post by Kuriboo on February 4th 2015, 6:48 pm

i was not told to cease

i was told not to post something like an insult

but

next excuse for getting rekt red handed, m8

Kuriboo
New Member

Posts : 8
Reputation : 1
Language : Engish

http://shuraduelacademy.forumotion.com/

Back to top Go down

Solved Re: New Chatbox

Post by Eugeo Igvalt on February 4th 2015, 6:50 pm

Must you follow me to every forum I register in? Look bother me anywhere. But at least respect this place. It's a serious forum regarding support, coding and many other things for FM. 

Grow up and have a nice day.
avatar
Eugeo Igvalt
Forumember

Male Posts : 289
Reputation : 17
Language : EN, SPA
Location : Puerto Rico

http://www.NewbForums.com

Back to top Go down

Solved Re: New Chatbox

Post by Nicole GFA on February 4th 2015, 6:51 pm

In most of all forums that I've stayed today. They all have problems to send messages and they don't were shown in the chatbox, when I did the clear, some messages appeared for a short time and after that, returned to fade.

Nicole GFA
New Member

Posts : 3
Reputation : 1
Language : Portuguese/English

http://www.rpghogwarts.org/forum

Back to top Go down

Solved Re: New Chatbox

Post by ToughTapir on February 4th 2015, 6:51 pm

Problems I had were that now the chatbox is terribly slow, logout button barely works, if you are logged out you can't see who is in the chatbox (only above the chatbox http://gyazo.com/715257c7325e069973092723865715a4 ), you can't see what you are typing (only red lines appear to mark a spelling error http://gyazo.com/641a4aebc595952676211158a25fff95 ). Furthermore it seems like the font name has changed, the names that are listed under 'online' are now much thinner, and the 'Auto refresh [ ]' disappeared.
Maybe make us able to use the older chatbox as well, and use only a few forums as bčta platforms? My members & I don't really like it.


Last edited by ToughTapir on February 4th 2015, 6:57 pm; edited 1 time in total
avatar
ToughTapir
New Member

Male Posts : 8
Reputation : 3
Language : First language Dutch, second language English. Basics of German & French.

http://iridium.forumotion.com/

Back to top Go down

Solved Re: New Chatbox

Post by SLGray on February 4th 2015, 6:53 pm

@Kuriboo wrote:i was not told to cease

i was told not to post something like an insult

but

next excuse for getting rekt red handed, m8
This is not the place for a flame war.  Please take this discuss to private messages or off the support forum.  There is no need to reply to this post.  If you continue, you will be warned.


When your topic has been solved, ensure you mark the topic solved.
Never post your email in public.

avatar
SLGray
Administrator
Administrator

Male Posts : 39769
Reputation : 2681
Language : English
Location : United States

https://fmthemes.forumotion.com/

Back to top Go down

Solved Re: New Chatbox

Post by CrystalSoul on February 4th 2015, 6:59 pm

Hey, thought I'd share some of the bugs I encountered. When clicking on Archives, this happens => http://pokit.org/get/?3a455ac9cce4a024d8903e31b7420bd7.jpg and then it returns to normal.

I used a glow code for my name and it doesn't display in the chat => http://pokit.org/get/?08c6b7a843a7ac938e204f9f4b920365.jpg , Chatbox => http://pokit.org/get/?cf4c3c4133a47ccbc2dda4e9cf71470a.jpg

CrystalSoul
Forumember

Male Posts : 149
Reputation : 1
Language : English
Location : Egypt

http://yugiohduelacademy.makeforum.co.uk/forum

Back to top Go down

Solved Re: New Chatbox

Post by Kuriboo on February 4th 2015, 7:03 pm

Eugeo Ayano wrote:Must you follow me to every forum I register in? Look bother me anywhere. But at least respect this place. It's a serious forum regarding support, coding and many other things for FM. 

Grow up and have a nice day.
>implying i didnt post before you

Kuriboo
New Member

Posts : 8
Reputation : 1
Language : Engish

http://shuraduelacademy.forumotion.com/

Back to top Go down

Solved Re: New Chatbox

Post by Emrys on February 4th 2015, 7:03 pm

We've been having a few problems on my site as well:

- If you're logged out on the chatbox, you can't see the names of anyone who is logged in.
- There is a terrible lag, sometimes it takes a good 15 minutes for messages to show up.
- The help box lags terribly as well.
- CSS no longer works.
- Autorefresh has gone
- Messages get posted, then vanish again a few seconds later.

Both myself and my forum members are having these issues.

Emrys
New Member

Posts : 4
Reputation : 2
Language : English

http://wolvesofwinter.forumotion.co.uk

Back to top Go down

Solved Re: New Chatbox

Post by ToughTapir on February 4th 2015, 7:04 pm

@Emrys wrote:We've been having a few problems on my site as well:

- If you're logged out on the chatbox, you can't see the names of anyone who is logged in.
- There is a terrible lag, sometimes it takes a good 15 minutes for messages to show up.
- The help box lags terribly as well.
- CSS no longer works.
- Autorefresh has gone
- Messages get posted, then vanish again a few seconds later.

Both myself and my forum members are having these issues.
Yep. Got the exact same. Like I suggested earlier, maybe just an option to disable the new beta-box.
avatar
ToughTapir
New Member

Male Posts : 8
Reputation : 3
Language : First language Dutch, second language English. Basics of German & French.

http://iridium.forumotion.com/

Back to top Go down

Solved Re: New Chatbox

Post by SMOakey7 on February 4th 2015, 7:07 pm

As an admin, I very much like to see the archives to make sure no bullying, or disallowed material is being posted in the ChatBox. Please can you fix the archives as soon as possible so that I am able to keep my site safe for all.

SMOakey7
New Member

Posts : 13
Reputation : 1
Language : English

http://hogwartsandbeyond.forumotion.co.uk/

Back to top Go down

Solved Re: New Chatbox

Post by Kuriboo on February 4th 2015, 7:08 pm

or you know they could just like actually test a beta chatbox before rolling it out nationwide and causing mass fuckery , youd think problems like these would be easy to spot

Kuriboo
New Member

Posts : 8
Reputation : 1
Language : Engish

http://shuraduelacademy.forumotion.com/

Back to top Go down

Solved Re: New Chatbox

Post by Rookie06 on February 4th 2015, 7:08 pm

The chat is completely unusable for everyone at my forum. This still needs some serious work, or go back to the old one. Like, it's so bad that out of 10 messages of mine only 1 got posted.

Rookie06
New Member

Posts : 2
Reputation : 2
Language : English

Back to top Go down

Solved Re: New Chatbox

Post by SLGray on February 4th 2015, 7:12 pm

See if this fixes some of the issues:  turn off the chatbox and turn it back on.


When your topic has been solved, ensure you mark the topic solved.
Never post your email in public.

avatar
SLGray
Administrator
Administrator

Male Posts : 39769
Reputation : 2681
Language : English
Location : United States

https://fmthemes.forumotion.com/

Back to top Go down

Solved Re: New Chatbox

Post by ToughTapir on February 4th 2015, 7:14 pm

@SLGray wrote:See if this fixes some of the issues:  turn off the chatbox and turn it back on.
Been there done that - didn't work.
avatar
ToughTapir
New Member

Male Posts : 8
Reputation : 3
Language : First language Dutch, second language English. Basics of German & French.

http://iridium.forumotion.com/

Back to top Go down

Solved Re: New Chatbox

Post by seadevil on February 4th 2015, 7:17 pm

tried it twice...nope
avatar
seadevil
New Member

Posts : 14
Reputation : 1
Language : English

http://whona.realtvboard.com/

Back to top Go down

Solved Re: New Chatbox

Post by Rukiafan on February 4th 2015, 7:20 pm

I need help as well! My chatbox keeps forcefully shutting down because my browser detects a security threat from the chatbox. Earlier I was also experiencing a syntax error. My browser is the official Wii U browser. My forum is located here: http://wwwWiiWareWave.com
avatar
Rukiafan
Forumember

Posts : 277
Reputation : 9
Language : English

Back to top Go down

Solved Re: New Chatbox

Post by Tonight on February 4th 2015, 7:20 pm

A lot of chatbox's Javascripts stopped working. Why does Forumotion rarely update things so that they would be compatible with older versions? :/
avatar
Tonight
Forumember

Male Posts : 258
Reputation : 69
Language : Estonian, English, Russian
Location : Estonia

Back to top Go down

Solved Re: New Chatbox

Post by seadevil on February 4th 2015, 7:26 pm

That could be a lot of it.  Old versions of browsers.

Not everybody keeps up with installing the new, crappier versions of Internet Explorer or whatever.

I'm not gonna expect or require my membership to upgrade.
avatar
seadevil
New Member

Posts : 14
Reputation : 1
Language : English

http://whona.realtvboard.com/

Back to top Go down

Solved Re: New Chatbox

Post by SLGray on February 4th 2015, 7:34 pm

Everyone needs to understand that it is still in beta testing, so there could be bugs/issues.  That is the reason why we asked you post your issues here.


When your topic has been solved, ensure you mark the topic solved.
Never post your email in public.

avatar
SLGray
Administrator
Administrator

Male Posts : 39769
Reputation : 2681
Language : English
Location : United States

https://fmthemes.forumotion.com/

Back to top Go down

Solved Re: New Chatbox

Post by ToughTapir on February 4th 2015, 7:42 pm

@SLGray wrote:Everyone needs to understand that it is still in beta testing, so there could be bugs/issues.  That is the reason why we asked you post your issues here.
With all respect, I like the fact that you test something new but the thing is: it is a bčta test. Why not let users sign up for a beta test or let them choose between the new & old chatbox?
avatar
ToughTapir
New Member

Male Posts : 8
Reputation : 3
Language : First language Dutch, second language English. Basics of German & French.

http://iridium.forumotion.com/

Back to top Go down

Solved Re: New Chatbox

Post by smurfavr on February 4th 2015, 7:52 pm

It's nice to have an option the user can alteration what is written and can be deleted only separate opinion in the chat.
avatar
smurfavr
Active Poster

Male Posts : 1559
Reputation : 13
Language : Bulgarian

http://smurfa.bulgarianforum.net/

Back to top Go down

Solved Re: New Chatbox

Post by davidl on February 4th 2015, 7:53 pm

Logged in to chat box, cant post and cant log out........no Archives and no auto refresh, was having no problems with the chat until now........ Evil or Very Mad Evil or Very Mad
avatar
davidl
Forumember

Posts : 253
Reputation : 2
Language : English
Location : Leeds, West Yorkshire.

Back to top Go down

Solved Re: New Chatbox

Post by chandoi on February 4th 2015, 7:55 pm

Why not just dump the old thing back? I guarantee this topic will be dead in no time

chandoi
Forumember

Posts : 39
Reputation : 2
Language : English

http://4everfriends.forumvi.com

Back to top Go down

Solved Re: New Chatbox

Post by CrystalSoul on February 4th 2015, 7:57 pm

I do want to know if the glows disappearing is a bug or was it removed intentionally? .. I do have a special rank that is different from other ranks because of its glow so it'd kind of ruin the idea for the glow to be removed from the chat.

CrystalSoul
Forumember

Male Posts : 149
Reputation : 1
Language : English
Location : Egypt

http://yugiohduelacademy.makeforum.co.uk/forum

Back to top Go down

Solved Re: New Chatbox

Post by chandoi on February 4th 2015, 8:10 pm

It automatically delete all posts after one hour. It only shows posts from last hour, the rest...gone, could not archive either

chandoi
Forumember

Posts : 39
Reputation : 2
Language : English

http://4everfriends.forumvi.com

Back to top Go down

Page 2 of 10 Previous  1, 2, 3, 4, 5, 6, 7, 8, 9, 10  Next

View previous topic View next topic Back to top


 
Permissions in this forum:
You cannot reply to topics in this forum