#1423 Un-readable Thread
3 posters
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#1423 Un-readable Thread
Technical Details
Forum version : InvisionPosition : Administrator
Concerned browser(s) : Mozilla Firefox, Google Chrome, Safari
Screenshot of problem :
- View image:
Who the problem concerns : All members
Forum link : http://xeno-underground.forumotion.com/
Description of problem
Xeno Underground is a forum that has just recently converted to Forumotion from a different hosting service. Since the change, however, there is a particular thread that cannot be viewed by anyone, including the founder and administrators.All permissions for the category that this thread is in allow for everyone to read it and all other forums and threads in this category can be read by the members. It is just one, single thread, which is also a Global Announcement, that will not open to be viewed. How can I fix this?
Guest- Guest
Re: #1423 Un-readable Thread
Hello @Leah7
Could you please send me the link of the thread and name of the section? I'll have a look at the problem
Thanks
Could you please send me the link of the thread and name of the section? I'll have a look at the problem
Thanks
Shadow- Manager
- Posts : 16217
Reputation : 1831
Language : French, English
Re: #1423 Un-readable Thread
Thank you!
It is in the "Announcements" section and the link to the thread is here:
http://xeno-underground.forumotion.com/t9-da-rules
It is in the "Announcements" section and the link to the thread is here:
http://xeno-underground.forumotion.com/t9-da-rules
Guest- Guest
Re: #1423 Un-readable Thread
Hello @Leah7
as it is a global announce yes, it is displayed in all the forums, but the moderation/replying/viewing permissions are the one related to his original section
This could mean that the section where you have posted is set not to make posts being visible to all
Just check it and tell me if it's for that
as it is a global announce yes, it is displayed in all the forums, but the moderation/replying/viewing permissions are the one related to his original section
This could mean that the section where you have posted is set not to make posts being visible to all
Just check it and tell me if it's for that
Re: #1423 Un-readable Thread
I have already sent a screenshot of the admin panel of the section where the thread is to show that the permissions allow it to be viewed.
Additionally, Admins should be able to see all threads on the entire forum, as that is how the permissions are set, and yet I cannot see this thread. (In fact, not even the founder can view it.)
Additionally, Admins should be able to see all threads on the entire forum, as that is how the permissions are set, and yet I cannot see this thread. (In fact, not even the founder can view it.)
Guest- Guest
Re: #1423 Un-readable Thread
No problem, Niko! =) I do appreciate the assistance, regardless. Thank you!
Guest- Guest
Re: #1423 Un-readable Thread
Hey @Leah7
Your forum made us crazy... There was a bug that we are not able to explain... The thread ID on the database was 0, that isn't possible! We just changed the 0 to 1, and we were able to access the topic! Very strange problem but it is solved
If you've the problem once more (or see someone having the same problem) don't hesitate to send me a PM
Thanks
Your forum made us crazy... There was a bug that we are not able to explain... The thread ID on the database was 0, that isn't possible! We just changed the 0 to 1, and we were able to access the topic! Very strange problem but it is solved
If you've the problem once more (or see someone having the same problem) don't hesitate to send me a PM
Thanks
Shadow- Manager
- Posts : 16217
Reputation : 1831
Language : French, English
Re: #1423 Un-readable Thread
Thank you so much, Buttercup! I really appreciate the help! <3
Solved!
Solved!
Guest- Guest
Re: #1423 Un-readable Thread
Hello
I've re-sent a message to our technicians and open a new ticket.
Thanks for your patience
I've re-sent a message to our technicians and open a new ticket.
Thanks for your patience
Shadow- Manager
- Posts : 16217
Reputation : 1831
Language : French, English
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