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Every action on the forum takes roughly 30 seconds to complete

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Solved Every action on the forum takes roughly 30 seconds to complete

Post by F1CT1C10U5 on March 4th 2015, 11:12 pm

Technical Details


Forum version : phpBB2
Position : Administrator
Concerned browser(s) : Mozilla Firefox, Google Chrome, Internet Explorer
Screenshot of problem : http://s12.postimg.org/g84jd82el/Screenshot_1.png
Who the problem concerns : All members
When the problem appeared : It started a few weeks ago, probably mid February
Forum link : http://www.cbrportugal.com/forum

Description of problem

A few weeks ago a few members, including myself, noticed that every action on the forum took a lot to complete. At first I thought it had something to do with my work place network, but, more and more members reported that they are experiencing the same.

Every action (new post, new topic, open topic, open private messages, etc, anything) takes around 25 to 30 seconds to complete. If I try to open a topic, the page starts to load but it stays 20-25 seconds displaying like the screenshot attached.

I tried to search for a similar problem already reported here, but found nothing.

Any help is appreciated.

Thanks!

F1CT1C10U5
New Member

Male Posts : 18
Reputation : 1
Language : English
Location : Portugal

http://www.cbrportugal.com/forum

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Solved Re: Every action on the forum takes roughly 30 seconds to complete

Post by SLGray on March 4th 2015, 11:32 pm

Is there any waiting message at the bottom left corner when the page loads?


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Solved Re: Every action on the forum takes roughly 30 seconds to complete

Post by F1CT1C10U5 on March 5th 2015, 1:35 am

@SLGray wrote:Is there any waiting message at the bottom left corner when the page loads?
Yes, but it only says "Connecting..."

F1CT1C10U5
New Member

Male Posts : 18
Reputation : 1
Language : English
Location : Portugal

http://www.cbrportugal.com/forum

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Solved Re: Every action on the forum takes roughly 30 seconds to complete

Post by SLGray on March 5th 2015, 5:42 am

What is your original forum link?


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Solved Re: Every action on the forum takes roughly 30 seconds to complete

Post by Leviosa on March 5th 2015, 9:08 am

Hello

I've sent a message to the technicians in order to know if they notice recent slowdowns.

I'll let you know. Thanks for your patience :rose:


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Solved Re: Every action on the forum takes roughly 30 seconds to complete

Post by F1CT1C10U5 on March 5th 2015, 12:19 pm

@SLGray wrote:What is your original forum link?
Forum link :http://www.cbrportugal.com/forum

F1CT1C10U5
New Member

Male Posts : 18
Reputation : 1
Language : English
Location : Portugal

http://www.cbrportugal.com/forum

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Solved Re: Every action on the forum takes roughly 30 seconds to complete

Post by F1CT1C10U5 on March 5th 2015, 12:22 pm

Buttercup wrote:Hello

I've sent a message to the technicians in order to know if they notice recent slowdowns.

I'll let you know. Thanks for your patience :rose:

Thanks! Wink

F1CT1C10U5
New Member

Male Posts : 18
Reputation : 1
Language : English
Location : Portugal

http://www.cbrportugal.com/forum

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Solved Re: Every action on the forum takes roughly 30 seconds to complete

Post by F1CT1C10U5 on March 5th 2015, 2:37 pm

It's working normally now!
Whatever you did, it worked!

Thanks!

F1CT1C10U5
New Member

Male Posts : 18
Reputation : 1
Language : English
Location : Portugal

http://www.cbrportugal.com/forum

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Solved Re: Every action on the forum takes roughly 30 seconds to complete

Post by Leviosa on March 5th 2015, 4:41 pm

Hello dear,

Thanks for your feedback. Our technicians modified something Wink don't hesitate if it happens again :rose:


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Solved Re: Every action on the forum takes roughly 30 seconds to complete

Post by F1CT1C10U5 on March 5th 2015, 5:09 pm

Buttercup wrote:Hello dear,

Thanks for your feedback. Our technicians modified something Wink don't hesitate if it happens again :rose:

Thanks! Very good

F1CT1C10U5
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Male Posts : 18
Reputation : 1
Language : English
Location : Portugal

http://www.cbrportugal.com/forum

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