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Automated Welcome Private Message - Changed by Forumotion

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In progress Automated Welcome Private Message - Changed by Forumotion

Post by SophieDophs on March 5th 2015, 7:55 pm

Hi, I have set up an automated private message to be auto sent to the inbox of new members (giving them a few instructions and forum rules they need to be aware of).  

This has worked fine, right until the end of February 2015.

It now appears to have been automatically replaced by forumotion to the following: 

Auto Message wrote:Hello [user name]

Welcome on this forum, feel free to invite your facebook friends to participate!

I did not set it to send this message!

I checked in my ACP and my original auto private message is still the default message to be sent, yet it is being overridden by the above message.

Have you set the above as a default for ALL Forums?  How do I override it so that my message gets sent instead?

Thanks.

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In progress Re: Automated Welcome Private Message - Changed by Forumotion

Post by brandon_g on March 5th 2015, 8:11 pm

Really? I will have to look into this on my forum as well! If it is true that is not cool Sad.


Remember to mark your topic when a solution is found.

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In progress Re: Automated Welcome Private Message - Changed by Forumotion

Post by SLGray on March 5th 2015, 8:20 pm

Post a screenshot of your welcome message from the administration panel.


When your topic has been solved, ensure you mark the topic solved.
Never post your email in public.


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In progress Re: Automated Welcome Private Message - Changed by Forumotion

Post by SophieDophs on March 5th 2015, 8:32 pm



In my 'PM 'Sent Box', instead of the above, the messages that have been sent recently are:

Welcome on this forum, feel free to invite your facebook friends to participate!

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In progress Re: Automated Welcome Private Message - Changed by Forumotion

Post by SLGray on March 5th 2015, 8:34 pm

Do you have Facebook Connect activated?


When your topic has been solved, ensure you mark the topic solved.
Never post your email in public.


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In progress Re: Automated Welcome Private Message - Changed by Forumotion

Post by SophieDophs on March 5th 2015, 8:39 pm

Not as far as I know, I will have to go back and double check.

Okay, so it is activated:



However, surely this should not override the automated New Member PM?

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In progress Re: Automated Welcome Private Message - Changed by Forumotion

Post by Derri on March 5th 2015, 9:20 pm

It overrides I believe if someone does join via Facebook Connect.


Forum Rules : : Forumotion Staff : : Appeal A Warning : : FAQ : : Tips & Tricks : : Forgotten Password/Login Issues
You need one post to send a PM
When your topic has been solved, ensure you mark the topic solved
Never post your email in public


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In progress Re: Automated Welcome Private Message - Changed by Forumotion

Post by brandon_g on March 10th 2015, 2:55 pm

@SLGray wrote:Do you have Facebook Connect activated?

@SophieDophs wrote:Not as far as I know, I will have to go back and double check.

Okay, so it is activated:



However, surely this should not override the automated New Member PM?

@Derri wrote:It overrides I believe if someone does join via Facebook Connect.  
@AlfredJPK55

An explanation was offered above.  Smile

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In progress Re: Automated Welcome Private Message - Changed by Forumotion

Post by Derri on March 10th 2015, 3:12 pm

You are aware you were reply to a spambot right?


Forum Rules : : Forumotion Staff : : Appeal A Warning : : FAQ : : Tips & Tricks : : Forgotten Password/Login Issues
You need one post to send a PM
When your topic has been solved, ensure you mark the topic solved
Never post your email in public


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In progress Re: Automated Welcome Private Message - Changed by Forumotion

Post by brandon_g on March 10th 2015, 7:42 pm

Hmm he didn't look like a spambot when I posted.. his post looked like a genuine message related to this topic, did not even look like spam. bwi


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