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Post by 1purpletears March 5th 2015, 9:26 pm

I have a problem i am the ownerof http://2girlsgraphics.forumotion.com/
Today i could not login said username or password not found..
I finally was able to do a reset password , i logged in then went to write a newsletter when i tried to send it wanted me to login again i tried but it went right back to saying user not found.. I had to make a new account here on the help site as well i cant figure this out at all
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reset password Empty Re: reset password

Post by brandon_g March 5th 2015, 9:33 pm

Hello,

If you are the founder you can reset your password by following this tutorial: https://help.forumotion.com/t127211-password-problems-or-lost-your-founder-s-password .

IF you still have problems logging in after resetting your password try clear you browsers cache and/or cookies and trying again.


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