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[ONLY TOPIC] Maintence page?!?

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Solved [ONLY TOPIC] Maintence page?!?

Post by brandon_g on March 6th 2015, 8:40 pm

First topic message reminder :

Hello,

So today I tried to login into my forum under the founder account and recieved notification of maintence by forumotion. It took me like 30 tries and refreshes to even login, I also tried logging into a regular account on my forum and my account on the support forum.

Is forumotion running maintence right now?

Regards,
-Brandon
Made an only topic by APE


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Solved Re: [ONLY TOPIC] Maintence page?!?

Post by Shadow on March 23rd 2015, 10:36 am

Hello dear members,

Our technicians are currrently working on our servers. If you get some maintenance pages for few minutes, it is normal WinkDon't worry there is no risk of data lose Wink

We apologize for the trouble and will let you know :rose:


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Solved Re: [ONLY TOPIC] Maintence page?!?

Post by OLC CREATORS on March 23rd 2015, 10:40 am

Oh... thank you.
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Solved Re: [ONLY TOPIC] Maintence page?!?

Post by sivastar on March 23rd 2015, 10:58 am

Thanks a lot for your information!
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Solved Re: [ONLY TOPIC] Maintence page?!?

Post by Shadow on March 23rd 2015, 11:56 am

Normally, it should be over SmileSorry for the trouble Sad


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Solved Re: [ONLY TOPIC] Maintence page?!?

Post by brandon_g on March 23rd 2015, 2:48 pm

Hello @Buttercup

How can we tell if we are recieving the maintenance page due to that problem with the system or whatever it is and the times we recieve it when there is no maintenance happening? Sometimes we get it during the weekend on Saturday or Sunday, now I know you and the Tech's are off on the weekend's except for emergencies. I guess I my question is how can we tell when we get the maintenance page at times it should not come up (like on weeked's or after hours when it is unlikely there will be work going on)? If I understand right (and I think I may vaguely) there is an issue that occurs sometimes during the week which causes forums to get the maintenance page even when there is no maintenance occuring (I believe it is a tech issue??) right? So how can we tell as admins when we our forums getting the maintenance page from the tech issue and when we are getting it from you guys because you are genuinely performing maintenance.

I just wanted to know or understand this better so I know when I should raise the red flag and report it or confirm reports from my staff and members and pass it on to you and when not to. Will you guys inform us whenever it happening due to genuine maintenance? If so all other times (like on weekends) I report it right?

-Brandon


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Solved Re: [ONLY TOPIC] Maintence page?!?

Post by Guardian-Angel on March 24th 2015, 12:39 am

I have several members that claim the page width keeps changing everytime they refresh the page. The width goes so wide off the screen and other times it's a small box in the middle of the screen.

Is this a result of maintenance as well?

Thank you.
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Solved Re: [ONLY TOPIC] Maintence page?!?

Post by Shadow on March 24th 2015, 10:39 am

Hello dear members,

I am really sorry for the trouble. In case of urgency our team will post some information on Facebook.


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Solved Re: [ONLY TOPIC] Maintence page?!?

Post by brandon_g on March 24th 2015, 11:21 am

Hello,

I just got it again, this time on a forum I am an admin on (not founder). http://admins.forumotion.com/ is the url. I just wanted to report it. The time is 6:20 AM EST on March 24th 2015.

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-Brandon


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Solved Re: [ONLY TOPIC] Maintence page?!?

Post by Shadow on March 24th 2015, 11:22 am

Hello Brandon

We also got them on the support. Technicians are on it!


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Solved Re: [ONLY TOPIC] Maintence page?!?

Post by brandon_g on March 24th 2015, 11:25 am

Ok thanks Buttercup, I was just going to edit saying I got it on the support forum but I guess I do not have now.


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Solved Re: [ONLY TOPIC] Maintence page?!?

Post by Van-Helsing on March 24th 2015, 11:32 am

Hello @Buttercup,
Today happening something strange as I watched. Sometimes the forum pages contents are displaying mixed with maintenance page contents like this picture:

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Solved Re: [ONLY TOPIC] Maintence page?!?

Post by brandon_g on March 24th 2015, 11:38 am

I have been had that happening from day 1. It is what is happening today. Then the text on the links on the forum go green when it happens.


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Solved Re: [ONLY TOPIC] Maintence page?!?

Post by FIB on March 24th 2015, 11:40 am

My forum changed colour today but only a couple of times and only for a few seconds

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Solved Re: [ONLY TOPIC] Maintence page?!?

Post by brandon_g on March 24th 2015, 11:48 am

@FIB wrote:My forum changed colour today but only a couple of times and only for a few seconds

A refresh usually fixes this... atleast on my forum and the support forum.
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Solved Re: [ONLY TOPIC] Maintence page?!?

Post by FIB on March 24th 2015, 11:50 am

Yes Brandon I did that yesterday but its happened a couple of times today

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Solved Re: [ONLY TOPIC] Maintence page?!?

Post by brandon_g on March 24th 2015, 11:55 am

Yeah the problem with the maintenance page seems worse today then it has been since it started. Sad

Hope the techs figure it out soon.
-Brandon


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Solved Re: [ONLY TOPIC] Maintence page?!?

Post by Van-Helsing on March 24th 2015, 12:10 pm

Hello dear all,
Lets wait the technicians to resolve the problem patiently, I think they are working hard for this problem and they try to resolve it asap.
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Solved Re: [ONLY TOPIC] Maintence page?!?

Post by Shadow on March 24th 2015, 12:16 pm

Hello

I cannot tell you more for the moment... I am really sorry. You shoul wait a little bit scratch


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Solved Re: [ONLY TOPIC] Maintence page?!?

Post by SophieDophs on March 24th 2015, 3:56 pm

Hi Buttercup,

I just want to add that my forum's been experiencing some strange intermittent blips: e.g. font sizes huge but then back to normal when page is refreshed.

Also, 2 other strange things have just recently started to happen:

1. Graphics - I already have a ServImg account but when I uploaded an image in a post to my forum today, (from my usual profile) ServImg automatically created a new image hosting account, instead of adding the image to my existing account.

2. Notifications - I am receiving multiple notifications. E.g. today I received one private message but 3 identical notifications were emailed to me for that one message.

No doubt this is attributed to the ongoing server issue?
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Solved Re: [ONLY TOPIC] Maintence page?!?

Post by FIB on March 24th 2015, 4:01 pm

I'm not getting notifications of new posts, I had this issue before but its been resolved until today.

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Solved Re: [ONLY TOPIC] Maintence page?!?

Post by Shadow on March 24th 2015, 4:04 pm

Hello @sophieDophs

Yes this problem has also been reported and is directly linked to maintenance.
However, for the duplicate notifications please open a new topic with all information you can (screenshot, type of notification received many times, url of the forum, does it happen only to you or other members...)

Thanks in advance for you help bye


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Solved Re: [ONLY TOPIC] Maintence page?!?

Post by APE on March 25th 2015, 2:34 pm

I am also getting a problem here on the support forum about notification's i come online today and had 100 but they was almost all a copy of the same ones from just 2 threads



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Solved Re: [ONLY TOPIC] Maintence page?!?

Post by Shadow on March 25th 2015, 2:40 pm

@APE do you mean you receive notification twice for the same watched topic?


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Solved Re: [ONLY TOPIC] Maintence page?!?

Post by APE on March 25th 2015, 2:49 pm

Yes like this post when you tagged me in the post I got 2 saying you tagged me and then 2 saying you posted in the thread when I first logged on I had 100 in my inbox Notifications but there was only really 25 so all of them had been copied 3 times to make it 100 I was like Wow I'm not watching that many topic's



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Solved Re: [ONLY TOPIC] Maintence page?!?

Post by FIB on March 25th 2015, 4:38 pm

I am still getting notifications randomly? ie sometimes I get them and other times I don't even though all my setting are correct.


Last edited by FIB on March 25th 2015, 5:18 pm; edited 1 time in total

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Solved Re: [ONLY TOPIC] Maintence page?!?

Post by SophieDophs on March 25th 2015, 5:01 pm

@SophieDophs wrote:Hi Buttercup,

I just want to add that my forum's been experiencing some strange intermittent blips: e.g. font sizes huge but then back to normal when page is refreshed.

Also, 2 other strange things have just recently started to happen:

1. Graphics - I already have a ServImg account but when I uploaded an image in a post to my forum today, (from my usual profile) ServImg automatically created a new image hosting account, instead of adding the image to my existing account.

2. Notifications - I am receiving multiple notifications. E.g. today I received one private message but 3 identical notifications were emailed to me for that one message.

No doubt this is attributed to the ongoing server issue?

Hi Buttercup. The graphics issue is sorted thanks - it was because I have changed my email address, so ServImg automatically set up a new account for that email - no problem.

Re the Notifications issue - yes, it's the same as APE. I am getting multiple notifications for the same topics, multiple notifications for the same PM, etc, etc.
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Solved Re: [ONLY TOPIC] Maintence page?!?

Post by APE on March 26th 2015, 5:33 pm

My problem looks to be fixed or well at least it is now only giving me the right number of Notifications

Not really sure what was going on there but i have 2 from this thread and that is right so I am Happy to think this was fixed my end for me Wink



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Solved Re: [ONLY TOPIC] Maintence page?!?

Post by Shadow on March 27th 2015, 10:56 am

ok @APE if the problem happens again thanks for contacting me Smile


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Solved Re: [ONLY TOPIC] Maintence page?!?

Post by APE on March 27th 2015, 11:00 am

your welcome @Buttercup kiss



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Solved Re: [ONLY TOPIC] Maintence page?!?

Post by brandon_g on March 27th 2015, 11:06 am

So is the mainenace page issue permanently solved? That was the purpose of this topic.


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