Not gettin activation email

Go down

Solved Not gettin activation email

Post by FIB on Sat Mar 14, 2015 12:12 pm

Why am I not getting notifications of new members? I get all other notifications.






Last edited by FIB on Mon Mar 16, 2015 7:56 am; edited 1 time in total

FIB
Forumember

Male Posts : 500
Reputation : 2
Language : English
Location : UK

http://ourbulgariaforum.freeforums.eu/

Back to top Go down

Solved Re: Not gettin activation email

Post by brandon_g on Sat Mar 14, 2015 12:16 pm

Have you checked your profile settings? If not, go to profile (edit my profile not view profile), look under notifications or preferences and see if you have everything ticked under recieve by email.... if not tick the rest and click save.


Remember to mark your topic when a solution is found.
avatar
brandon_g
Support Moderator
Support Moderator

Male Posts : 6743
Reputation : 615
Language : English
Location : USA

http://broadcastingduo.forumotion.com/

Back to top Go down

Solved Re: Not gettin activation email

Post by FIB on Sat Mar 14, 2015 12:21 pm

Thanks Brandon. Just checked and all seemed fine except 1 as show below.

Before



After


FIB
Forumember

Male Posts : 500
Reputation : 2
Language : English
Location : UK

http://ourbulgariaforum.freeforums.eu/

Back to top Go down

Solved Re: Not gettin activation email

Post by SLGray on Sat Mar 14, 2015 12:31 pm

Try here:  Profile > Notifications


When your topic has been solved, ensure you mark the topic solved.
Never post your email in public.

avatar
SLGray
Administrator
Administrator

Male Posts : 43054
Reputation : 3047
Language : English
Location : United States

https://fmthemes.forumotion.com/

Back to top Go down

Solved Re: Not gettin activation email

Post by FIB on Sat Mar 14, 2015 12:33 pm

Seems to be ok


FIB
Forumember

Male Posts : 500
Reputation : 2
Language : English
Location : UK

http://ourbulgariaforum.freeforums.eu/

Back to top Go down

Solved Re: Not gettin activation email

Post by SLGray on Sat Mar 14, 2015 12:38 pm

Did you checked your spam folder/box?


When your topic has been solved, ensure you mark the topic solved.
Never post your email in public.

avatar
SLGray
Administrator
Administrator

Male Posts : 43054
Reputation : 3047
Language : English
Location : United States

https://fmthemes.forumotion.com/

Back to top Go down

Solved Re: Not gettin activation email

Post by FIB on Sat Mar 14, 2015 12:40 pm

Yes, all my emails from the forum go directly to my inbox so there wouldn't be any reason for them to go into my spam.

FIB
Forumember

Male Posts : 500
Reputation : 2
Language : English
Location : UK

http://ourbulgariaforum.freeforums.eu/

Back to top Go down

Solved Re: Not gettin activation email

Post by APE on Sat Mar 14, 2015 1:12 pm

Hi @FIB ,
 Can i ask what your Email address host is ?

Hotmail.
Live.
AOL.
Gmail.
Yahoo.
Please Note we have a problem with the following Email systems
AOL.com/.co.uk
Yahoo.com/co.uk



avatar
APE
Administrator
Administrator

Male Posts : 12031
Reputation : 1208
Language : fluent in dork / mumbojumbo & English haha

http://chatworld.forumotion.co.uk/

Back to top Go down

Solved Re: Not gettin activation email

Post by FIB on Sat Mar 14, 2015 1:26 pm

It's Gmail so there shouldn't bee an issue ? as I said I get all other notifications but not activation emails.

FIB
Forumember

Male Posts : 500
Reputation : 2
Language : English
Location : UK

http://ourbulgariaforum.freeforums.eu/

Back to top Go down

Solved Re: Not gettin activation email

Post by brandon_g on Sat Mar 14, 2015 2:58 pm

Hmm... have you tried signing out of your gmail and signing back in? I only ask this because I use Gmail and for some strange reason, every so often I will be expecting an email I KNOW WAS sent but yet I did not receive it, not in my inbox, spam box, or any other box. Sometimes signing out then back in helps, other times you just have to wait and the email usually will appear or be delivered a few days later.

Seems like a weird Gmail bug, but it happens. Then again it could be an FM issue or setting issue, but as everything seems fine, I don't know.

Hope this helps,
-Brandon


Remember to mark your topic when a solution is found.
avatar
brandon_g
Support Moderator
Support Moderator

Male Posts : 6743
Reputation : 615
Language : English
Location : USA

http://broadcastingduo.forumotion.com/

Back to top Go down

Solved Re: Not gettin activation email

Post by APE on Sat Mar 14, 2015 4:21 pm

Yes as far as i know Gmail is working fine on our system so there looks to be a problem here.

Turn the settings to off and then back on again in your ACP and then see if you get it.

Sometimes this resets the settings on our servers Wink



avatar
APE
Administrator
Administrator

Male Posts : 12031
Reputation : 1208
Language : fluent in dork / mumbojumbo & English haha

http://chatworld.forumotion.co.uk/

Back to top Go down

Solved Re: Not gettin activation email

Post by FIB on Sat Mar 14, 2015 6:17 pm

@APE wrote:Yes as far as i know Gmail is working fine on our system so there looks to be a problem here.

Turn the settings to off and then back on again in your ACP and then see if you get it.

Sometimes this resets the settings on our servers Wink


Where do I find these setting ?

FIB
Forumember

Male Posts : 500
Reputation : 2
Language : English
Location : UK

http://ourbulgariaforum.freeforums.eu/

Back to top Go down

Solved Re: Not gettin activation email

Post by brandon_g on Sat Mar 14, 2015 6:22 pm

Where you were in the screen shot in your 1st post, 'notify of new member registrations:' none, moderator, admin. Tick none, save, then re-tick Admin and save and see if anything changes.


Last edited by brandon_g on Sat Mar 14, 2015 7:58 pm; edited 1 time in total
avatar
brandon_g
Support Moderator
Support Moderator

Male Posts : 6743
Reputation : 615
Language : English
Location : USA

http://broadcastingduo.forumotion.com/

Back to top Go down

Solved Re: Not gettin activation email

Post by FIB on Sat Mar 14, 2015 6:34 pm

Cheers Brandon I have done that so will have to wait for a new member now. Wink

FIB
Forumember

Male Posts : 500
Reputation : 2
Language : English
Location : UK

http://ourbulgariaforum.freeforums.eu/

Back to top Go down

Solved Re: Not gettin activation email

Post by brandon_g on Sat Mar 14, 2015 7:59 pm

Yep, I suppose so, I hope you get 1 soon or this topic may sit here for months Razz.

Just kidding, let us know when you can the result.

-Brandon


Remember to mark your topic when a solution is found.
avatar
brandon_g
Support Moderator
Support Moderator

Male Posts : 6743
Reputation : 615
Language : English
Location : USA

http://broadcastingduo.forumotion.com/

Back to top Go down

Solved Re: Not gettin activation email

Post by FIB on Mon Mar 16, 2015 7:54 am

Seems to be working again  Wink Thanks for you help @brandon_g

FIB
Forumember

Male Posts : 500
Reputation : 2
Language : English
Location : UK

http://ourbulgariaforum.freeforums.eu/

Back to top Go down

Solved Re: Not gettin activation email

Post by brandon_g on Tue Mar 17, 2015 5:32 am

@FIB wrote:Seems to be working again  Wink Thanks for you help @brandon_g

Your welcome, anytime Very Happy.
avatar
brandon_g
Support Moderator
Support Moderator

Male Posts : 6743
Reputation : 615
Language : English
Location : USA

http://broadcastingduo.forumotion.com/

Back to top Go down

Solved Re: Not gettin activation email

Post by APE on Tue Mar 17, 2015 5:42 am

Glad this fixed your problem if it was to happen again please remember the steps you have done before and try that again. if it don't work then we can take a look at this again. some times the servers get a little slow and just need a refresh by resetting some small settings on your ACP.

APE
Topic solved and archived



avatar
APE
Administrator
Administrator

Male Posts : 12031
Reputation : 1208
Language : fluent in dork / mumbojumbo & English haha

http://chatworld.forumotion.co.uk/

Back to top Go down

Back to top


 
Permissions in this forum:
You cannot reply to topics in this forum