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After Creation problem

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Solved After Creation problem

Post by The Wicked Angel on March 22nd 2015, 12:12 am

Technical Details

Forum version : phpBB3
Position : Founder
Concerned browser(s) : Google Chrome
Screenshot of problem : http://i.imgur.com/2vLqSQV.png
Who the problem concerns : Yourself
When the problem appeared : As soon as the board had been created
Forum link : http://the-original-blood.freeforum.ag

Description of problem

Okay sorry if this has been posted at the wrong place but I have never had this kind of problem before in life, but.. I created a new board and as the imaged show I got a blank board with no text and no way to log in or change the board layout. This made me wonder if something went wrong doing the creation because I have never seen a skin like that before, and I chose a standard skin for the forum.

I even had friend how tried to help me out but she couldn't log in either, and she is very talented with forumotion.

As you all can see in the screenshot is doesn't look like any normal forumotion board that I know off and what I need is a way to delete the board so that I can re-create a board with the same link name.

The Wicked Angel
Forumember

Female Posts : 86
Reputation : 2
Language : Danish l English l a bit German l Swedish l Norwegian.
Location : Denmark.

http://the-original-blood.freeforum.ag/

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Solved Re: After Creation problem

Post by brandon_g on March 22nd 2015, 1:05 am

Hmm that is very wierd....
Anyway yes you can delete your board from the forum utilities http://www.forumotion.com/utils login in under your foundation email and password. Look for direct acp access, go into your acp and go to acp-->General-->Forumotion Deletion. Fill in required info, go to you email, confirm it and your board will be deleted.

Hope this helps,
-Brandon


Remember to mark your topic when a solution is found.

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Solved Re: After Creation problem

Post by Ange Tuteur on March 22nd 2015, 1:21 am

Hi @The Wicked Angel,

It looks like your chosen domain "FREEFORUM.AG" is the problem. I checked our utilities and your forum is definitely hosted on forumotion, because it comes up in the search. I'll forward this to our pro to handle when she returns to work on Monday.

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Solved Re: After Creation problem

Post by The Wicked Angel on March 22nd 2015, 2:09 am

Ow I didn't know that freeforum.ag had that kind of problem, but that made me more clever in the future.
But that fine, I can wait until monday, it not thing that has a rush to it.

The Wicked Angel
Forumember

Female Posts : 86
Reputation : 2
Language : Danish l English l a bit German l Swedish l Norwegian.
Location : Denmark.

http://the-original-blood.freeforum.ag/

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Solved Re: After Creation problem

Post by Leviosa on March 23rd 2015, 9:28 am

Hello dear,

You do nothing wrong! Actually, it seems there is a problem with the domain name freeforum.ag. We are currently investigating. I'll let you know Smile


Thanks for your patience :rose:

EDIT: our technicians solved the problem! You can now access your forum properly. For explanation, there was a problem with the DNS and the domain name was blocked blackeyeOn the same time, we solved this problem on other domain name.

So thanks for your help :party:


No help without your forum url
No support via private message



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Solved Re: After Creation problem

Post by The Wicked Angel on March 23rd 2015, 12:23 pm

Ah I didn't know that it was that kind of problem, but than you so much for the help out Very Happy
I almost feared that I had to delete the board and start over, but it nice to know that I can get back to it now.

Once again thanks for the help, topic is solved Smile

Edit: Wait a moment, my page is blank. Is that normal?

The Wicked Angel
Forumember

Female Posts : 86
Reputation : 2
Language : Danish l English l a bit German l Swedish l Norwegian.
Location : Denmark.

http://the-original-blood.freeforum.ag/

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Solved Re: After Creation problem

Post by Leviosa on March 23rd 2015, 12:28 pm

Hello

Your welcome SmileIt is normal you have a blank page. You've to wait for a couple of hours. It should back to the normal sooner. It is the time DNS update Wink
If any additional issues don't hesitate to contact us Smile

Thanks :rose: :rose:


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No support via private message



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Solved Re: After Creation problem

Post by The Wicked Angel on March 23rd 2015, 12:29 pm

Okay thanks for the note, I will just work on the board later on then.

Thanks again.

Solved.

The Wicked Angel
Forumember

Female Posts : 86
Reputation : 2
Language : Danish l English l a bit German l Swedish l Norwegian.
Location : Denmark.

http://the-original-blood.freeforum.ag/

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Solved Re: After Creation problem

Post by APE on March 23rd 2015, 1:37 pm

Topic solved and archived
tested and your forum is now working fine
if you still have a problem please clear your browser cookies Wink




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