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Webmail is not working

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Pro Admin Webmail is not working

Post by EndlessDream on March 27th 2015, 6:03 pm

Hello,
I bought domain 3 days ago, everything is working except webmail.
I can log in on roundcube, but I don't receive any email.
I sent test mails from gmail & hotmail, but I didn't received them on roundcube, also when I send email from roundcube to gmail/hotmail it says it's sent, but I didn't received them.
And yes, I checked spam/junk folders, nothing.

I got one response on gmail that email was rejected from server of recipient.

Google tried to deliver your message, but it was rejected by the server for the recipient domain by mx.fakemx.net.

The error that the other server returned was:
451 Try again later

I thought something is wrong with my gmail email, then I tried with hotmail and nothing.

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Pro Admin Re: Webmail is not working

Post by SLGray on March 27th 2015, 8:56 pm

Typically, 451 errors are due to the receiving server rejecting your email. This can happen for a number of reasons but most likely is due to the recipients server being overloaded with messages. It can also mean that the recipients server has grey-listed the IP, and therefore delays the message until it can verify that the sending server is not trying to send spam. The receiving server may be offline as well.

Since this error message is so vague, you'll need to get more information from the recipient. I'd suggest waiting a few hours and try to send the email again


When your topic has been solved, ensure you mark the topic solved.
Never post your email in public.


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Pro Admin Re: Webmail is not working

Post by EndlessDream on March 27th 2015, 9:41 pm

Thank you SLGray for your reply, I'm pretty sure my IP is not a problem, since I asked 2 of my friends to send me email (yesterday and today) and they also wasn't delivered.
Can this topic stay open for couple of days?
So I can see if problem will still occur, I will post update in next 48hrs.

EndlessDream
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Pro Admin Re: Webmail is not working

Post by EndlessDream on March 29th 2015, 10:43 pm

Nothing changed, I received email with same warning message and IP's of servers which rejected email.
I also checked if mail servers IP or mine (which is dynamic) are blacklisted and I got nothing more than couple of false-positives for both. And as I previously said, I asked 2 of my friends to send test mails and they got same emails.
I went through Roundcube's support tickets and came on a couple of similar things (in past, not recently), but they say they're just a free software, since they don't host peoples emails and that we should contact hosting provider (in this case Forumotion).
FakeMX.net states on their site that all mails will be temporary rejected with a "451 Try again later" message (which my friends and I received) and even after 3-4 days mails are not delivered, not even the one from Twitter.

So, if this could be forwarded to @Buttercup, I would appreciate it.
Many thanks.

EndlessDream
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Pro Admin Re: Webmail is not working

Post by Leviosa on March 30th 2015, 9:34 am

Hello

Thanks for providing
- The url of your forum
- Your webmail address
- A screenshot of the error

Thanks for your reply :rose:


No help without your forum url
No support via private message



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Pro Admin My Own

Post by AliRaza08 on March 30th 2015, 11:39 am

I didn't received them.
And yes, I checked spam/junk folders, nothing.










......................
Kashmiri Butt

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Pro Admin Re: Webmail is not working

Post by Leviosa on March 30th 2015, 12:29 pm

@AliRaza08 wrote:I didn't received them.
And yes, I checked spam/junk folders, nothing.










......................
Kashmiri Butt
Without asking information, we won't take your problem into account


No help without your forum url
No support via private message



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Pro Admin Re: Webmail is not working

Post by EndlessDream on March 30th 2015, 5:10 pm

Buttercup wrote:Hello

Thanks for providing
- The url of your forum
- Your webmail address
- A screenshot of the error

Thanks for your reply :rose:

If it's not a problem I sent you PM with these informations.
PS. AliRaza08 is not affiliated with me nor my forum.

__________________________________________________________

Edit on March 31st: I just checked Webmail and i got some emails (1 from gmail and 3 from Twitter).

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