Domain Name Error

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Solved Domain Name Error

Post by CBWhet04 on April 3rd 2015, 7:36 am

I purchased 1600 credits for a alternate domain name in which I received an email saying it was reserved successfully. Upon receiving this email, I tested it out with the new domain I had created. However, as of today when I continue to my forum's url, I receive an error where I am redirected to Forumotion indicating that "THE FORUM ---------- DOESN'T EXIST. I have my forum redirected to the forum domain I reserved, but no one is able to continue to the site. Under my admin panel, it does indicate that the domain I had chose is reserved though. 

Please help!

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Solved Re: Domain Name Error

Post by Shadow on April 3rd 2015, 9:53 am

Hello

Without the url of your forum and the domain name, we cannot check and help you. Thanks for providing more details... :rose:
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Solved Re: Domain Name Error

Post by RohanDeSilva on April 3rd 2015, 10:04 am

previous address was http://leisureinformatics.forumotion.com/forum is still in use

but domain name purchased--->>> www.leisureinformatics.com not working and says it does not exists

It was working before.

Could you please look in to this matter?

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Solved Re: Domain Name Error

Post by Shadow on April 3rd 2015, 10:17 am

Thanks for this info. It seems there is a small bug with the domain... I've sent your information to the technicians. I'll let you know. :rose:
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Solved Re: Domain Name Error

Post by ron45 on April 3rd 2015, 10:44 am

Smile

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Solved Re: Domain Name Error

Post by Shadow on April 3rd 2015, 5:13 pm

It should be fixed by the end of the day. Sorry for the trouble. Have a nice weekend  :party:
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Solved Re: Domain Name Error

Post by CBWhet04 on April 3rd 2015, 10:09 pm

Buttercup wrote:Hello

Without the url of your forum and the domain name, we cannot check and help you. Thanks for providing more details... :rose:

Apologies for not entering the url and domain as before, Buttercup. My forum url is www.levolutioncollective.forumotion.com and the domain I reserved is www.levolutioncollective.com 

This reserved domain was working once before, but now it apparently does not exist. 

Any help would be appreciated.

EDIT: I just checked and it seems to be working as of right now. Hopefully it'll stay working and isn't just a hiccup.

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Solved Re: Domain Name Error

Post by CBWhet04 on April 4th 2015, 5:05 pm

Buttercup,

The problem seems to still persist. The URL domain was working correctly yesterday, but again today, it "DOESN'T EXIST" again. Is there any solution to this error?

Thanks,

CBWhet04

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Solved Re: Domain Name Error

Post by brandon_g on April 4th 2015, 5:29 pm

Hello,
Buttercup is off for the weekend, when she gets back on Monday, I am sure she will help you.

Regards,
-Brandon


Remember to mark your topic when a solution is found.
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Solved Re: Domain Name Error

Post by CBWhet04 on April 4th 2015, 5:37 pm

I appreciate the information, Brandon. I passed on a PM in order to get the matter resolved. I am grateful to all the responses thus far, and I am sincerely thrilled behind the active members within Forumotion in regards to getting matters resolved.

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Solved Re: Domain Name Error

Post by RohanDeSilva on April 5th 2015, 5:24 am

@CBWhet04 wrote:I appreciate the information, Brandon. I passed on a PM in order to get the matter resolved. I am grateful to all the responses thus far, and I am sincerely thrilled behind the active members within Forumotion in regards to getting matters resolved.

Our website www.leisureinformatics.com still not working
but http://leisureinformatics.forumotion.com/ working
we bought credits for www.leisureinformatics.com and it was working properly.

Hope Buttercup will solve the problem. Happy Easter.

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Solved Re: Domain Name Error

Post by Shadow on April 7th 2015, 12:22 pm

Hello 

It takes some time to be updated. We apologize for the trouble and the time it takes   :rose:

Regards

Buttercup
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Solved Re: Domain Name Error

Post by SLGray on April 8th 2015, 7:18 am

Ia this solved for everyone?


When your topic has been solved, ensure you mark the topic solved.
Never post your email in public.

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Solved Re: Domain Name Error

Post by CBWhet04 on April 8th 2015, 7:38 am

@SLGray wrote:Ia this solved for everyone?

All seems well! I appreciate the help from everyone, including Buttercup and the technicians. I am really grateful for taking their time out of their day in order to ensure a proper fix to this situation. I am very please.

Thanks,

CBWhet04

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Solved Re: Domain Name Error

Post by SLGray on April 8th 2015, 7:40 am

You're welcome.

Topic solved and archived


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