The forum of the forums
Welcome to the Official Support Forum of Forumotion!

To take full advantage of everything offered by our forum, please log in if you are already a member, or join our community if you've not yet.



Create a free forum like this one.

Notification tool bar won't drop down

View previous topic View next topic Go down

Notification tool bar won't drop down

Post by Guardian-Angel on April 8th 2015, 2:59 pm

Hello

I have a member using an iPad who cannot drop down on her notification tool bar. She see's the toolbar, it says she has notifications however when she clicks on it, nothing happens. She can't get in to see the notifications.

Any suggestions?

Thanks

Guardian-Angel
Forumember

Posts : 414
Reputation : 7
Language : English

http://www.bachandbachettefans.net/forum

Back to top Go down

Re: Notification tool bar won't drop down

Post by Niko on April 9th 2015, 5:09 pm

Hello @Guardian-Angel,

Could you tell me:

  • If she is using mobile version or desktop version
  • Which mobile device she uses
  • Maybe a screenshot of it(?)


Have a nice day! :rose:

Niko
Hyperactive

Male Posts : 2166
Reputation : 93
Language : English, French, Italian, Spanish, Latin

https://www.translationscloud.com/?utm_source=forumotion&utm

Back to top Go down

Re: Notification tool bar won't drop down

Post by Guardian-Angel on April 9th 2015, 5:22 pm

She is using a mobile, iPad. The screen shot will not assist with anything, it's just the Notifications tool bar, nothing happens when she clicks on it. It won't drop down.

Guardian-Angel
Forumember

Posts : 414
Reputation : 7
Language : English

http://www.bachandbachettefans.net/forum

Back to top Go down

Re: Notification tool bar won't drop down

Post by Niko on April 9th 2015, 5:34 pm

You missed one info

@Niko wrote:Could you tell me:
  • If she is using mobile version or desktop version



and is this the forum? http://www.bachandbachettefans.net/forum
because I tried it and it works for me Embarassed

Niko
Hyperactive

Male Posts : 2166
Reputation : 93
Language : English, French, Italian, Spanish, Latin

https://www.translationscloud.com/?utm_source=forumotion&utm

Back to top Go down

Re: Notification tool bar won't drop down

Post by Guardian-Angel on April 9th 2015, 9:55 pm

Thank you.

Yes it works except for this particular user that I mentioned upthread that is using a mobile iPad, it isn't working.

Guardian-Angel
Forumember

Posts : 414
Reputation : 7
Language : English

http://www.bachandbachettefans.net/forum

Back to top Go down

Re: Notification tool bar won't drop down

Post by Niko on April 9th 2015, 10:29 pm

but can you answer my question?

is she using mobile or Classic version from her iPad?
and can you ask her to clear her cache/cookie on safari? Wink

Niko
Hyperactive

Male Posts : 2166
Reputation : 93
Language : English, French, Italian, Spanish, Latin

https://www.translationscloud.com/?utm_source=forumotion&utm

Back to top Go down

Re: Notification tool bar won't drop down

Post by Guardian-Angel on April 10th 2015, 2:21 am

Hi Niko - I mentioned several times, mobile version iPad. Yes, she cleared her cookies/cache on Safari.

Guardian-Angel
Forumember

Posts : 414
Reputation : 7
Language : English

http://www.bachandbachettefans.net/forum

Back to top Go down

Re: Notification tool bar won't drop down

Post by Van-Helsing on April 10th 2015, 3:13 am

Hello @Guardian-Angel,
Have you upgrade your iOS to 8.3 version? There is an update available which it contains new bug fixes.

Van-Helsing
Hyperactive

Male Posts : 2198
Reputation : 82
Language : English, Greek

http://helpgr.forumgreek.com/

Back to top Go down

Re: Notification tool bar won't drop down

Post by Guardian-Angel on April 16th 2015, 4:14 pm

She has the updated version. Perhaps itis a conflicting program on her iPad that is causing the issues.

We can file in garbage.

TY for the assistance.

Guardian-Angel
Forumember

Posts : 414
Reputation : 7
Language : English

http://www.bachandbachettefans.net/forum

Back to top Go down

View previous topic View next topic Back to top


 
Permissions in this forum:
You cannot reply to topics in this forum