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impportant to me to take a back up

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In progress impportant to me to take a back up

Post by tony.aplos on April 12th 2015, 5:52 am

from the time you change skin here i can't login with my old name and pass....so is impportant to me to take a back up to my forum and a cant!!!please help me


Last edited by tony.aplos on April 13th 2015, 6:40 am; edited 1 time in total

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In progress Re: impportant to me to take a back up

Post by brandon_g on April 12th 2015, 1:45 pm

Hello,

What do you mean can't? Are you the Founder? If so have you tried using the forum utilities (this can be found: http://www.forumotion.com/utils ).


You can perform a backup from there.


Remember to mark your topic when a solution is found.

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In progress Re: impportant to me to take a back up

Post by SLGray on April 13th 2015, 2:28 am

Please change the title of your topic to something that is related to your question/issue, so that other users will be able to find their question/issue using the search engine.


When your topic has been solved, ensure you mark the topic solved.
Never post your email in public.


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In progress Re: impportant to me to take a back up

Post by tony.aplos on April 13th 2015, 6:43 am

I am the Founder but i can't log in utilities..Beore 3 years i change my mail and the Admin here have fix the new mail and name...

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In progress Re: impportant to me to take a back up

Post by brandon_g on April 13th 2015, 12:59 pm

Hello,

If you login to the utilities with your old email address... (the foundation email address) then you will be able to login to the utilities and change your foundation email through the utilities as well as perform that back up.


Remember to mark your topic when a solution is found.

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In progress Re: impportant to me to take a back up

Post by tony.aplos on April 14th 2015, 6:11 am

i dont remember enything.......

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In progress Re: impportant to me to take a back up

Post by brandon_g on April 14th 2015, 12:45 pm

Perhaps the following and/or reading the following tutorials can help you then.... http://help.forumotion.com/t127211-password-problems-or-lost-your-founder-s-password
http://help.forumotion.com/t127212-foundation-email

Regards,
-Brandon


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In progress Re: impportant to me to take a back up

Post by SLGray on April 14th 2015, 8:57 pm

Just use the forum link and the creation password.


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In progress Re: impportant to me to take a back up

Post by tony.aplos on April 15th 2015, 6:23 am

Nothing happens.....the forum link and the creation password????where? I have the forum 5 years and i dont remember..If you like i can sent you a pm .....

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In progress Re: impportant to me to take a back up

Post by brandon_g on April 15th 2015, 1:18 pm

Wait? You don't remmeber your forum link?


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In progress Re: impportant to me to take a back up

Post by Darkel on April 15th 2015, 1:20 pm

Hi tony.aplos,

Is this your forum www.neolera.com ?

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In progress Re: impportant to me to take a back up

Post by tony.aplos on April 15th 2015, 2:16 pm

YES THIS IS MY FORUM ....SO I CANT LOG IN http://www.forumotion.com/utils

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In progress Re: impportant to me to take a back up

Post by Darkel on April 15th 2015, 2:21 pm

Have you tried putting your forum's sub-domain ?

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In progress Re: impportant to me to take a back up

Post by brandon_g on April 15th 2015, 3:39 pm

Yeah, as time mentioned... try putting in your free domain name (Ex. .forumotion.com).

Also there is no need to yell, we are only trying to help Smile.

-Brandon


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In progress Re: impportant to me to take a back up

Post by SLGray on April 15th 2015, 11:13 pm

Time wrote:Hi tony.aplos,

Is this your forum www.neolera.com ?
If that is your forum, the founder logged on today.


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In progress Re: impportant to me to take a back up

Post by tony.aplos on April 16th 2015, 5:13 am

@SLGray wrote:
Time wrote:Hi tony.aplos,

Is this your forum www.neolera.com ?
If that is your forum, the founder logged on today.
thats me but the message is ....The login and the password you specified are wrong.

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In progress Re: impportant to me to take a back up

Post by Darkel on April 16th 2015, 5:44 am

@tony.aplos wrote:thats me but the message is ....The login and the password you specified are wrong.

So you mean you can't log in your Admin's account ? If so try to read this tutorial: http://help.forumotion.com/t127211-password-problems-or-lost-your-founder-s-password

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In progress Re: impportant to me to take a back up

Post by SLGray on April 16th 2015, 7:48 pm

What exactly is the issue you are having? I am a little confused.

The database shows that the founder account was accessed on April 15th. That means someone was logged into the forum.


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In progress Re: impportant to me to take a back up

Post by tony.aplos on April 21st 2015, 11:38 am

@SLGray wrote:What exactly is the issue you are having? I am a little confused.

The database shows that the founder account was accessed on April 15th. That means someone was logged into the forum.
Just can't logged into the forum.Can you do something???you have my mail Email Removed

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In progress Re: impportant to me to take a back up

Post by brandon_g on April 21st 2015, 2:16 pm

@brandon_g wrote:Perhaps the following and/or reading the following tutorials can help you then.... http://help.forumotion.com/t127211-password-problems-or-lost-your-founder-s-password

You can reset your Founder password by following the steps in the above tutorial! If you do that then the staff will be able to help you!

-Brandon

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In progress Re: impportant to me to take a back up

Post by tony.aplos on April 21st 2015, 3:12 pm

Brandon not in my forum..in my forum everithing is ok...i can't log in here to the http://www.forumotion.com/utils

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In progress Re: impportant to me to take a back up

Post by brandon_g on April 21st 2015, 3:25 pm

Yes the tutorial will help them reset your utility pasdword as well. Very Happy

The problem probablu lies in you changed your forum founder account but not your utolities password.... They both not autmaticaly change,the utils must be done seperately and manually.

-Brandon


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In progress Re: impportant to me to take a back up

Post by SLGray on April 22nd 2015, 6:21 am

@tony.aplos wrote:
@SLGray wrote:What exactly is the issue you are having? I am a little confused.

The database shows that the founder account was accessed on April 15th. That means someone was logged into the forum.
Just can't logged into the forum.Can you do something???you have my mail Email Removed
Why would you post your email address on a public forum which members and guests can see? Never post it on a PUBLIC forum. You need to send this kind of information by private messages.

Ok now to the problem. The utilities log in will be your forum's address and the password you used when you created the forum.


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