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Subject line when sending mail

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Solved Subject line when sending mail

Post by LilaP on April 13th 2015, 2:02 pm

when I send out a newsletter to the group I always put...hi ladies in the subject line. it won't send cause its telling me the subject is too short. is there a way to fix it so you don't have to put in 10 words to send a newsletter? tyvm
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Solved Re: Subject line when sending mail

Post by brandon_g on April 14th 2015, 3:34 pm

Hello,

Do you have a title restriction (like a minimum about of letters in a topic title that is required to send) on your forum? If so, try lowering or removing this, maybe this will allow you to send the newsletter with less letters.

-Brandon


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Solved Re: Subject line when sending mail

Post by LilaP on April 14th 2015, 6:09 pm

where in admin do I do this? ty
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Solved Re: Subject line when sending mail

Post by brandon_g on April 14th 2015, 7:01 pm

This can be found in ACP-->General--> Messages and e-mails-->Configuration... look for 'topic length'.

-Brandon


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Solved Re: Subject line when sending mail

Post by LilaP on April 14th 2015, 8:20 pm

its still the same after I changed it up. screen shots below




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Solved Re: Subject line when sending mail

Post by brandon_g on April 16th 2015, 1:11 pm

Ok.. try adding a series periods after the hello EXAMPLE: 'Hello.........' this can help fool the system and let the message go through, as it counts a period as a character

-Brandon


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Solved Re: Subject line when sending mail

Post by LilaP on April 17th 2015, 1:55 pm

ok ty
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Solved Re: Subject line when sending mail

Post by SLGray on April 17th 2015, 10:53 pm

Topic solved and archived


When your topic has been solved, ensure you mark the topic solved.
Never post your email in public.

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