error: The supplied domain name is not well configured

[DarkChildWithin]

Hi guys, i have a domain name on an external site which i am wanting to change my forumotion site to, i have set up according to their instructions as well as yours from link: https://help.forumotion.com/t7021-cname-redirect-an-extern-domain-name-that-you-own-to-your-board

However when i go to validate i get an error which i am unable to fix, the error in question is:
The supplied domain name is not well configured
You have no CNAME redirecting to : mysticutopia.heavenforum.org
You have configured a A type DNS ( A type redirects to an IP address, and not to a textual domain name like the CNAME )


the domain name is: mysticutopia.ninja


if i type that in my url box i get redirected to my forum site but am wanting to validate on forumotion site as well. please can you please help me, im so confused.

[Shadow]

Hello

If you get this error message, it means your Cname is not well configurated  

I advise you to start from the beginning. There are three information to enter
1- Time to live:

Indicate your users will get in cache your pages. Choose a long period of time (around 15 days is enough)

2- Name:
It is the particle is the domain. For example:
name.your_domain.uk


If you want to have your forum on www.your_domain.uk, in that case the name =www
If you want to have your forum on forum.your_domain.uk, in that case the name = forum.... etc


3- Value:
It is the url targeted, the url of your forum

You can watch the following video:



The video is in French but I think it can help

[DarkChildWithin]

Hi Buttercup, thank you for your speedy reply, I also seen this posted on another thread and i unfortunately dont understand it. I also dont speak nor understand french so found it hard to follow the video

[Shadow]

You don't need to understand French to understand the video. All is exactly on the same place. You just have to look at the picture.

Regards