The forum of the forums
Welcome to the Official Support Forum of Forumotion!

To take full advantage of everything offered by our forum, please log in if you are already a member, or join our community if you've not yet.



Create a free forum like this one.

Cannot create a forum

View previous topic View next topic Go down

Solved Cannot create a forum

Post by dubkay on April 26th 2015, 12:37 am

Technical Details


Forum version : phpBB2
Position : Guest
Concerned browser(s) : Google Chrome
Who the problem concerns : Yourself
When the problem appeared : Everyday
Forum link :

Description of problem

Each time I go to create a forum, it prompts me that my username/email is already in use which it clearly could not have been as I have tried numerous emails and even created brand new ones.

Not sure what your site's problem is but you simply cannot make a forum as every email address provided is seen as already in use.

dubkay
New Member

Posts : 15
Reputation : 1
Language : EN

Back to top Go down

Solved Re: Cannot create a forum

Post by brandon_g on April 26th 2015, 1:23 am

Hello,

May you provide a screenshot of your issue?

-Brandon


Remember to mark your topic when a solution is found.

brandon_g
Support Moderator
Support Moderator

Male Posts : 5355
Reputation : 489
Language : English
Location : USA

http://broadcastingduo.forumotion.com/

Back to top Go down

Solved Re: Cannot create a forum

Post by dubkay on April 26th 2015, 2:01 am


dubkay
New Member

Posts : 15
Reputation : 1
Language : EN

Back to top Go down

Solved Re: Cannot create a forum

Post by brandon_g on April 26th 2015, 2:16 am

Hmm... Have you tried a different email provider?

-Brandon


Remember to mark your topic when a solution is found.

brandon_g
Support Moderator
Support Moderator

Male Posts : 5355
Reputation : 489
Language : English
Location : USA

http://broadcastingduo.forumotion.com/

Back to top Go down

Solved Re: Cannot create a forum

Post by dubkay on April 26th 2015, 2:17 am

Yep. Several. Different browser too. I don't think the issue is from my end.

dubkay
New Member

Posts : 15
Reputation : 1
Language : EN

Back to top Go down

Solved Re: Cannot create a forum

Post by Ange Tuteur on April 26th 2015, 3:27 am

Hi @dubkay,

Could you provide the e-mail ( via PM ) you're using to create a forum ?

Thanks

Ange Tuteur
Forumaster

Male Posts : 13028
Reputation : 2704
Language : EN10, FR5
Location : Pennsylvania

http://fmdesign.forumotion.com

Back to top Go down

Solved Re: Cannot create a forum

Post by dubkay on April 26th 2015, 3:32 am

I've tried multiple ones from different addresses as I stated above. There was no set one.

dubkay
New Member

Posts : 15
Reputation : 1
Language : EN

Back to top Go down

Solved Re: Cannot create a forum

Post by brandon_g on April 26th 2015, 3:49 am

Have you tried using any other devices such as your mobile phone, tablet, etc and see if it helps any?

-Brandon


Remember to mark your topic when a solution is found.

brandon_g
Support Moderator
Support Moderator

Male Posts : 5355
Reputation : 489
Language : English
Location : USA

http://broadcastingduo.forumotion.com/

Back to top Go down

Solved Re: Cannot create a forum

Post by dubkay on April 26th 2015, 3:50 am

No I only have a PC.

dubkay
New Member

Posts : 15
Reputation : 1
Language : EN

Back to top Go down

Solved Re: Cannot create a forum

Post by brandon_g on April 26th 2015, 4:32 am

Hmm... Then its not possible to check if it is the device or not. Have you checked the email addresses you tried to make your forum with? See if it may have sent you confirmation emails despite the error... Sometimes things give errors even though the action was really performed properly. So may you please double check this to confirm. Also be sure to check your spam folder as well Smile

-Brandon


Remember to mark your topic when a solution is found.

brandon_g
Support Moderator
Support Moderator

Male Posts : 5355
Reputation : 489
Language : English
Location : USA

http://broadcastingduo.forumotion.com/

Back to top Go down

Solved Re: Cannot create a forum

Post by dubkay on April 26th 2015, 4:45 am

Yes I checked all of that. Nothing in spam folders. Had a friend try as well, same issue.

dubkay
New Member

Posts : 15
Reputation : 1
Language : EN

Back to top Go down

Solved Re: Cannot create a forum

Post by Ange Tuteur on April 26th 2015, 6:07 am

I'll make a report, because it's most likely server-side. However, the email(s) you're using could also help, if it's a problem relating to the e-mail itself.

Ange Tuteur
Forumaster

Male Posts : 13028
Reputation : 2704
Language : EN10, FR5
Location : Pennsylvania

http://fmdesign.forumotion.com

Back to top Go down

Solved Re: Cannot create a forum

Post by dubkay on April 26th 2015, 6:40 am

I used addresses from Gmail, Yahoo, AOL, and Outlook.

dubkay
New Member

Posts : 15
Reputation : 1
Language : EN

Back to top Go down

Solved Re: Cannot create a forum

Post by Ange Tuteur on April 28th 2015, 5:18 am

Hi @dubkay,

The e-mail(s) you're using may be considered as spam by our spam filter. This can happen if it contains too many numbers, or is too simple. Our admin recommended that you create a new e-mail that's a bit more complex, preferably with gmail.


Ange Tuteur
Forumaster

Male Posts : 13028
Reputation : 2704
Language : EN10, FR5
Location : Pennsylvania

http://fmdesign.forumotion.com

Back to top Go down

Solved Re: Cannot create a forum

Post by dubkay on April 28th 2015, 6:36 am

None of my emails had any numbers. They were all pretty "legitimate" looking. If that was the case, your site operators need to change the settings there.

In any case, I was able to create a forum late last night using one of the emails I had previously tried. Perhaps one of the site operators fixed it.

dubkay
New Member

Posts : 15
Reputation : 1
Language : EN

Back to top Go down

Solved Re: Cannot create a forum

Post by SLGray on April 28th 2015, 7:20 am

Topic solved and archived


When your topic has been solved, ensure you mark the topic solved.
Never post your email in public.


SLGray
Administrator
Administrator

Male Posts : 36691
Reputation : 2445
Language : English
Location : United States

http://ztwds.forumotion.com/

Back to top Go down

View previous topic View next topic Back to top


 
Permissions in this forum:
You cannot reply to topics in this forum