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Solved Forumotion Chat

Post by ShinyJoe on April 27th 2015, 10:15 pm

Hello,
The chat on our forum has messed up. Can someone please help us out?

http://i19.servimg.com/u/f19/19/00/38/51/otherr10.png


Last edited by ShinyJoe on April 27th 2015, 11:16 pm; edited 1 time in total

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Solved Re: Forumotion Chat

Post by Sir. Mayo on April 27th 2015, 10:17 pm

Hello,

Sorry to see your having this issue.
Did you recently add any CSS or edit any templates in you ACP?
Also what is your forum version and your forum url.
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Solved Re: Forumotion Chat

Post by ShinyJoe on April 27th 2015, 10:24 pm

I have no idea why this has happened. We're always changing codes in the CSS. I cant be sure that's what this is though and the admins on the forum couldn't find faults either.

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Solved Re: Forumotion Chat

Post by Ange Tuteur on April 27th 2015, 10:25 pm

Hi @ShinyJoe,

This is your forum, correct ?
http://pokemoncircle.pokemonrpg.org/forum

Go to Administration Panel > Display > Colors > CSS stylesheet

Find and remove the following rules :
Code:
#chatbox {
    bottom: 25px !important;
    height: 75% !important;
    left: 20% !important;
    top: 30px;
}

Code:
#chatbox_members {
    top: 80px !important;
    overflow: hidden;
    white-space: nowrap;
}

These are misplacing the position of the chatbox elements.
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Solved Re: Forumotion Chat

Post by brandon_g on April 27th 2015, 10:26 pm

Hello,

Along with Sir Mayos post... Have you tried disabling and re enabling the chatbox to see if this helps?

-Brandon


Remember to mark your topic when a solution is found.
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Solved Re: Forumotion Chat

Post by ShinyJoe on April 27th 2015, 10:37 pm

None of the above has worked

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Solved Re: Forumotion Chat

Post by Sir. Mayo on April 27th 2015, 10:38 pm

Could you provide a test account?
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Solved Re: Forumotion Chat

Post by Ange Tuteur on April 27th 2015, 10:46 pm

@ShinyJoe,

Post your stylesheet here, and I'll see if there's anything causing an error.

Thanks. Wink
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Solved Re: Forumotion Chat

Post by Sir. Mayo on April 27th 2015, 10:50 pm

For anyone else looking for test account here are the details:

Username: FMTestAccount
Password: fmtest
I went ahead an made one, so we can test the forum.
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Solved Re: Forumotion Chat

Post by Sir. Mayo on April 27th 2015, 10:59 pm

Can you find this in your css
Code:
#chatbox_members {
    overflow: hidden;
    top: 80px !important;
    white-space: nowrap;
}

and remove the line that says
Code:
    top: 80px !important;

then find this
Code:
#chatbox {
    bottom: 25px !important;
    height: 75% !important;
    left: 20% !important;
    top: 30px;
}
and remove all of it.

It appears that you have called upon #chatbox twice in your CSS the one that should stay is this one
Code:
#chatbox {
    left: 181px;
    line-height: 10px;
    overflow: auto;
    position: absolute;
    right: 0px;
    top: 30px;
    bottom: 30px;
}
Edit: Sorry for the double post, i thought i had pressed edit on the original. :|
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Solved Re: Forumotion Chat

Post by ShinyJoe on April 27th 2015, 11:13 pm

Fixed! thank you

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Solved Re: Forumotion Chat

Post by Sir. Mayo on April 27th 2015, 11:15 pm

You are welcome. Glad we could help.Could you edit the first post and Mark it solved to the staff can lock it.[/size]
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Solved Re: Forumotion Chat

Post by SLGray on April 28th 2015, 1:52 am

Topic solved and archived


When your topic has been solved, ensure you mark the topic solved.
Never post your email in public.

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