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Cannot connect to my forum admin pannel

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In progress Cannot connect to my forum admin pannel

Post by shuki Wed Apr 29 2015, 14:08

Hey

I cannot authenticate to my forum admin pannel

http://msecurekb.forumv.biz

When trying to reset password it msg to disallow in the admin pannel thr reset password function, but i cannot authenticated
so for now i am not only cannot authenticate i am also block 

please help me out asap and send me the reset password to my email:



thank you.


Last edited by shuki on Wed Apr 29 2015, 14:46; edited 1 time in total
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In progress Re: Cannot connect to my forum admin pannel

Post by brandon_g Wed Apr 29 2015, 14:22

Hello,

If you are the Founder you can reset your password by following the steps in this tutorial: https://help.forumotion.com/t127211-password-problems-or-lost-your-founder-s-password

Hope this helps,
-Brandon


Cannot connect to my forum admin pannel Brando10
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In progress Re: Cannot connect to my forum admin pannel

Post by Stephen- Wed Apr 29 2015, 14:45

Hi @shuki,

Just a friendly reminder, don't post your foundation email in public as they might get hacked. You should edit and remove it on your post. Wink

Also follow the link of what brandon_g posted. It should help you re-solving your problem Smile

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