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Solved connection

Post by Mariami on May 1st 2015, 11:47 am

Technical Details


Forum version : phpBB3
Position : Administrator
Concerned browser(s) : Google Chrome, Opera
Who the problem concerns : All members
When the problem appeared : 2 weeks ago
Forum link : http://mundonoveleras.forum2x2.ru/forum

Description of problem

the members are not able to post beacuse of connection

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Solved Re: connection

Post by Derri on May 1st 2015, 12:04 pm

What is exactly happening? Is it timing out? Do you have an error message?


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Solved Re: connection

Post by Mariami on May 1st 2015, 1:05 pm

when the users are on forum the forum is crashed. they are refreshing forum, but the forum is crashed


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Solved Re: connection

Post by brandon_g on May 1st 2015, 2:22 pm

Have they tried using a different browser ir clearing their browser cache and cookies? Have they tried clearing the forum cookies? Do you have any css or javascript installed on the forum?

-Brandon


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Solved Re: connection

Post by Mariami on May 1st 2015, 2:34 pm

yes they tried, but it is same

yes,I have

Css - ul.navlinks span.new-message {
color: #FF0000;
}

.sceditor-font-picker {
height:250px;
width:150px;
overflow-y:auto;
}

Javascript - $(function(){$(function(){
if ($("#text_editor_textarea").length < 1) return;
$.sceditor.command.get('color')._menu = function (editor, caller, callback) {
editor.createDropDown(caller, 'color-picker', '<iframe id="colorFrame" src="/chatbox/chatbox_selectcolor.htm" style="height:165px;width:250px;border:none;"></iframe>');
$('#colorFrame').load(function(){$('#colorFrame').contents().find('table[bgcolor="#000000"]').find('td').click(function(){callback($(this).attr('bgcolor'));editor.closeDropDown(true)})});
}
})});
$(function(){
if(_userdata.user_level == 1){}else{$('a[href*="editpost"]').remove();}
});







$(function(){$(function() {
$('.sceditor-button-size').click(function() {
addSize(8, 'before');
addSize(6, 'before');

addSize(26, 'after');
addSize(28, 'after');


$('.sceditor-fontsize-option.new-size').click(function(e){$('#text_editor_textarea').sceditor('instance').insertText('[size='+$(this).attr('data-size')+']','[/size]');$('.sceditor-fontsize-picker').remove();e.preventDefault()})
});
function addSize(size, position){
var data = '<a unselectable="on" class="sceditor-fontsize-option new-size" href="#" data-size="'+size+'"><span unselectable="on" style="font-size:'+size+'px;">'+size+'</span></a>';
if (position == 'after' || position == null) $('.sceditor-fontsize-picker div').append(data);
if (position == 'before') $('.sceditor-fontsize-picker div').prepend(data);
}
})});





$(function(){$(function() {
$('.sceditor-button-font').click(function() {
addFont('Papyrus');
addFont('Brush script MT');
addFont('Dom Casual');
addFont('KR Love Letters');
addFont('CookieMonster');
addFont('Dove Love');
addFont('Forte');
addFont('HeartlandRegular');
addFont('JLR Simple Hearts');
addFont('Jokerman');
addFont('KR Love Letters');
addFont('KR Valentine Heart');
addFont('KR Yours Truly');
addFont('Margarita in August');
addFont('Mark');
addFont('MC Sweetie Hearts');
addFont('Newlywed');
addFont('Caprica Sans IT Personal Use ');
addFont('Kiss Me Quick');
addFont('Starlight');




$('.sceditor-font-option.new-font').click(function(e){$('#text_editor_textarea').sceditor('instance').insertText('','');$('.sceditor-font-picker').remove();e.preventDefault()})
});
function addFont(font){$('.sceditor-font-picker div').append('<a unselectable="on" class="sceditor-font-option new-font" href="#" data-font="'+font+'"><font unselectable="on" face="'+font+'">'+font+'</font></a>')}
})});



$(function(){$(function(){
if ($("#text_editor_textarea").length < 1 || !$.sceditor) return;
$.sceditor.command.get('color')._menu = function (editor, caller, callback) {
editor.createDropDown(caller, 'color-picker', '<iframe id="colorFrame" src="/chatbox/selectcolor" style="height:165px;width:250px;border:none;"></iframe>');
$('#colorFrame').load(function(){$('#colorFrame').contents().find('table[bgcolor="#000000"]').find('td').click(function(){callback($(this).attr('bgcolor'));editor.closeDropDown(true)})});
}
})});


$('a').each(function() {
var a = new RegExp('/' + window.location.host + '/');
if(!a.test(this.href)) {
$(this).click(function(event) {
event.preventDefault();
event.stopPropagation();
window.open(this.href, '_blank');
});
}
});

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Solved Re: connection

Post by @Mark on May 1st 2015, 2:35 pm

I believe its a javascript related problem, as asked by brandon_g, do you have any script implemented on your Javascript management section? If you have any, try turning off first the Javascript code management and check if there's a improvement.

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Solved Re: connection

Post by Mariami on May 1st 2015, 3:21 pm

but I need all codes which are in javascript

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Solved Re: connection

Post by brandon_g on May 1st 2015, 3:48 pm

Its only temporary, turn it off, see if it helps, if it does, then we know its a script problem and we can help you fix it, you can renable it immediately after.

-Brandon


Remember to mark your topic when a solution is found.

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Solved Re: connection

Post by Mariami on May 1st 2015, 4:00 pm

ok. I will try

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Solved Re: connection

Post by brandon_g on May 1st 2015, 7:50 pm

Did it help?


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Solved Re: connection

Post by Mariami on May 2nd 2015, 9:07 am

I did it but it is same.

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Solved Re: connection

Post by Mariami on May 2nd 2015, 7:06 pm

@brandon_g wrote:Did it help?
no

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Solved Re: connection

Post by SLGray on May 2nd 2015, 8:22 pm

@Mariami wrote:I did it but it is same.

@Mariami wrote:
@brandon_g wrote:Did it help?
no
Please try not to double post.  Use the multi-quote button.

I am still not really understanding the issue.  Could you please explain in detail the issue?


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Solved Re: connection

Post by Mariami on May 2nd 2015, 8:50 pm

@SLGray wrote:
@Mariami wrote:I did it but it is same.

@Mariami wrote:
@brandon_g wrote:Did it help?
no
Please try not to double post.  Use the multi-quote button.

I am still not really understanding the issue.  Could you please explain in detail the issue?
when the users are posting suddenly the forum is crashed and they are not able to post. the forum is stopeed. they try to enter again ut it is crashed.

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Solved Re: connection

Post by SLGray on May 2nd 2015, 9:14 pm

What exactly do you mean by crash?


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Solved Re: connection

Post by Mariami on May 2nd 2015, 10:28 pm

@SLGray wrote:What exactly do you mean by crash?
when the users are writing a post and they are clicing to send the forum is crashed and they are not able to Publicate their post

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Solved Re: connection

Post by SLGray on May 2nd 2015, 10:30 pm

So they are getting logged of when they try to sent a post/reply?


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Solved Re: connection

Post by Mariami on May 3rd 2015, 11:59 am

@SLGray wrote:So they are getting logged of when they try to sent a post/reply?
when they are posting and the forum is crashed they getting of, but when they logging on again the forum is same and it is crashed

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Solved Re: connection

Post by Mariami on May 4th 2015, 5:45 am

the forum is so


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Solved Re: connection

Post by Leviosa on May 4th 2015, 11:12 am

Hello

We don't have any problem to access your forum. Did you try an other browser? Are you the only one to have the same issue or do you have members' complaints?

Thanks for your reply thumleft


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Solved Re: connection

Post by Mariami on May 4th 2015, 12:47 pm

Buttercup wrote:Hello

We don't have any problem to access your forum. Did you try an other browser? Are you the only one to have the same issue or do you have members' complaints?

Thanks for your reply thumleft
I try another broses, but it is same. Nobody is able to make new post.

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Solved Re: connection

Post by brandon_g on May 4th 2015, 1:46 pm

Hello,

Can you access the forum or forum acp?

If so try checking to make sure that you have forum on vaction off (ACP-->General-->Configuration).

-Brandon


Remember to mark your topic when a solution is found.

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Solved Re: connection

Post by Mariami on May 4th 2015, 6:07 pm

@brandon_g wrote:Hello,

Can you access the forum or forum acp?

If so try checking to make sure that you have forum on vaction off (ACP-->General-->Configuration).

-Brandon
I dont understand. What will I do?

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Solved Re: connection

Post by brandon_g on May 4th 2015, 6:15 pm

Check to make sure 'Forum on vacation' located in ACP-->General-->Configuration is set to NO, if it is not, set it as such and click save.

-Brandon


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Solved Re: connection

Post by Mariami on May 4th 2015, 6:45 pm

@brandon_g wrote:Check to make sure 'Forum on vacation' located in ACP-->General-->Configuration is set to NO, if it is not, set it as such and click save.

-Brandon
it is so, but forum doent work

this is my forum, enter and you will see how it is http://mundonoveleras.forum2x2.ru/forum

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Solved Re: connection

Post by brandon_g on May 4th 2015, 7:13 pm

Your forum loads fine for me....


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Solved Re: connection

Post by Mariami on May 4th 2015, 7:15 pm

@brandon_g wrote:Your forum loads fine for me....
It does not work to me and other users. when they are trying to post suddenly the forum is crashed an "Send" botton is blocked

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Solved Re: connection

Post by brandon_g on May 4th 2015, 7:17 pm

May you post a screenshot of this for us? Of exactly what you get when you tried to post?

-Brandon


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Solved Re: connection

Post by Mariami on May 4th 2015, 7:26 pm

@brandon_g wrote:May you post a screenshot of this for us? Of exactly what you get when you tried to post?

-Brandon
when you anter forum the first time only then it is so. for example when you will enter on forum at 10 o'clock it is blocked and you are not able to post. after 1 hour it is normal

tomorrow morning, when I enter forum the first time I will take picture hot it is

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Solved Re: connection

Post by Mariami on May 4th 2015, 8:09 pm

@brandon_g wrote:May you post a screenshot of this for us? Of exactly what you get when you tried to post?

-Brandon
this is soo, blocked


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