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Date error

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In progress Date error

Post by Vivienne Ives on May 4th 2015, 4:41 pm

Hi

I run the website for the Britishllamasociety.org.  Within the website we have a Calendar of Events which is linked to the Forum to be found on the website.
When an item is put on the Calendar it comes up a date later for guests to the forum - but if you log on as a member, the event shows on the correct date.   I thought somehow the calendar was a year out but I  cant find where to check that or correct it.

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In progress Re: Date error

Post by Ange Tuteur on May 4th 2015, 11:45 pm

Hi @Vivienne Ives,

I'm assuming it could have to do with your board time zone. You can check that here :
Administration Panel > General > Forum > Config

Under the option System Timezone you will be able to set the default time for the board.

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In progress Re: Date error

Post by Vivienne Ives on May 5th 2015, 4:43 pm

Hi Ange
Thank you for that - the timezone was incorrect, I have changed it from Abidjan (!) to London.  However, the problem persists.  As a user of the Forum if you log in the date entry is correct, as a guest the event appears on the calendar the day before, e.g. an event on Monday the 4th May appears on the calendar on the Sunday the 3rd.

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In progress Re: Date error

Post by brandon_g on May 5th 2015, 8:42 pm

Try clearing your browser cache and cookies Smile.

-Brandon


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In progress Re: Date error

Post by Vivienne Ives on May 5th 2015, 9:26 pm

Thanks Brandon - nope, thats not corrected it.  Any other ideas anyonw ?

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In progress Re: Date error

Post by Sir. Mayo on May 5th 2015, 10:38 pm

If you have any knowledge of Java you may try and create some kind of script that sets the default date for guests.

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In progress Re: Date error

Post by SLGray on May 6th 2015, 6:03 am

Exactly it says Monday 4th on Sunday.  Was the topic created on Sunday or Monday?


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In progress Re: Date error

Post by Vivienne Ives on May 6th 2015, 8:56 am

I put the topic in for the Monday, but for guests it shows up as the Sunday - the previous day.

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In progress Re: Date error

Post by SLGray on May 6th 2015, 8:06 pm

I mean the topic that is associated with this event.  When was it posted?


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In progress Re: Date error

Post by Vivienne Ives on May 7th 2015, 6:59 pm

Three of the topics were posted in April and one in March this year.

However, I have now noticed that on the Forum page once you have logged in it says at the top "Current date/time is Friday 8 May 2015, 3.54"    when in actual fact it is Thursday 7th May and 17.54 but I cant find within the Administration where to amend that time/date.

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In progress Re: Date error

Post by Sir. Mayo on May 7th 2015, 7:45 pm

You can change the date in the ACP here:

Admin Panel > General > Forum/Configuration> Date/Format

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In progress Re: Date error

Post by Vivienne Ives on May 7th 2015, 8:08 pm

Yes, I realise that and the date shown there is correct.

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In progress Re: Date error

Post by Sir. Mayo on May 7th 2015, 8:09 pm

What about in your profile settings?

Each user can change the date in their profile to what they want.

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In progress Re: Date error

Post by SLGray on May 7th 2015, 8:09 pm

So this is solved now?


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In progress Re: Date error

Post by Vivienne Ives on May 7th 2015, 8:14 pm

No - not solved.   I have gone into Profiles on the usersboard but can see no where to change a date.

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In progress Re: Date error

Post by SLGray on May 7th 2015, 8:16 pm

Each member will have to do it themselves.

Profile > Preferences
Timezone:
Date Format:


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In progress Re: Date error

Post by Vivienne Ives on May 7th 2015, 8:25 pm

"Profile" in Users and Groups ?

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In progress Re: Date error

Post by Nemo on May 7th 2015, 8:58 pm

Hello @Vivienne Ives,

Your members are able to change their timezone via their own profiles. They need to change their profile preferences. They can be transferred to them if they follow this link:

http://britishllamasociety.usersboard.net/profile?mode=editprofile&page_profil=preferences

@SLGray's method can also be used:

@SLGray wrote:Each member will have to do it themselves.

Profile > Preferences
Timezone:
Date Format:

Hello

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In progress Re: Date error

Post by Vivienne Ives on May 7th 2015, 10:18 pm

Ok -I have used that link and have ensured its on London time - but it is showing current date/time as Fri 8th May 2015 7.14am and it will not let me change it - it only gives options for the format of that.
Actual date/time is Thurs 7th May 21.14pm

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In progress Re: Date error

Post by brandon_g on May 7th 2015, 10:37 pm

Hello,

I dont know if this helps offer you a better explaination or not, but I am convinced that this feature will never exactly be correct, I am located in eastern usa in the great state of nj, under new york, I have my forum board set to New York time as well as my profil3, yet somehow the time is always a few hours ahead... I have given up trying to change it nor caring much about it... Its a time and date, not the biggest issue in the world, I have gotten used to it and have just ignored the time on the forum anyway.

So is it a forumotion issue or just something funky with a satellite or something else I dont know, but I have never gotten this to be PRECISELY correct in my experience with fm since 2011.

-Brandon


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In progress Re: Date error

Post by Vivienne Ives on May 7th 2015, 11:19 pm

Hi Brandon - I wish I could ignore it, but it means that on the calendar the events are shown as being on the wrong day, e.g. a meeting due to take place on say the 10th May will show up as being on the 9th May !!

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In progress Re: Date error

Post by brandon_g on May 7th 2015, 11:26 pm

Lol I never really used my calendar.... I hold meetings to... But we go by our real life calrndars and just keepibg an eye on the staff lounge, I feel what you mean... I and my staff have grown accustom to it... I forgot there was even calendar Razz... Eventhally it gets easy to wotkaround becuase you know and expect it will be wrong Very Happy.

-Brandon


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In progress Re: Date error

Post by Sir. Mayo on May 8th 2015, 1:06 am

Have you added any java or done any template editing recently?

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In progress Re: Date error

Post by SLGray on May 8th 2015, 7:59 am

Did you match the city that is nearest to the timezone you want in the administration panel which will be for the whole forum?  Members will still be able to change it in their profiles.

http://help.forumotion.com/t136371-new-timezone-management


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In progress Re: Date error

Post by Vivienne Ives on May 8th 2015, 8:57 am

Yes, I've matched the time zone in both my profile and admin panel.  The date 8th May now appears correct on the forum although when logged in it says its 5.49pm when in fact its 7.49am.
However, the events on the calendar are correct when logged in but as a guest they still appear on the day before.  I despair.

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In progress Re: Date error

Post by Vivienne Ives on May 8th 2015, 4:25 pm

So guys - I am only talking about the calendar here in the Forum.  Now saying current date/time Fri 8th May 3.20pm when logged out - correct.  But an event due on Sunday 24th May in the calendar shows up on Saturday the 23rd May.   However, if I log in, then it states the current date/time Sat May 9th 1.23am, but in the calendar the 24th May event is in the right place on the Sunday.

I dont know whether it is relevant but this problem has only appeared in this past 2 weeks.  Its been fine for about 5 years.

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In progress Re: Date error

Post by brandon_g on May 8th 2015, 6:57 pm

That sounds like a profile thing then, go to where @SLGray suggested earlier and make sure YOUR PROFILE'S set time and date is correct to your area. Smile

-Brandon


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