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Lost password and email of foundation lost for 3 days...

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Solved Lost password and email of foundation lost for 3 days...

Post by MrAleex on May 8th 2015, 2:19 pm

Hi, I'm new ! I lost my password forum and I 'd like to know it ... but I also lost the foundation of my mail forum ... the link is on my forum : enweek - computer.fr -bb .com, what to do? I need some help ...


Last edited by MrAleex on May 11th 2015, 3:26 pm; edited 1 time in total

MrAleex
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Solved Re: Lost password and email of foundation lost for 3 days...

Post by brandon_g on May 8th 2015, 2:30 pm

Hello,

If you are the Founder you can reset your password by following the steps in this tutorial: http://help.forumotion.com/t127211-password-problems-or-lost-your-founder-s-password

If you need to reset your foundation email address then follow the steps in this tutorial as well: http://help.forumotion.com/t127212-foundation-email

Hope this helps,
-Brandon


Remember to mark your topic when a solution is found.

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Solved Re: Lost password and email of foundation lost for 3 days...

Post by Sir. Mayo on May 11th 2015, 1:34 am

@MrAleex wrote:
Hi, I'm new ! I lost my password forum and I 'd like to know it ... but I also lost the foundation of my mail forum ... the link is on my forum : enweek - computer.fr -bb .com, what to do? I need some help ...
It appears you are using a french version of Fourmotion, have you tried posting over on the french forum, that way its in your native language, and easier for you to communicate with the members.

How ever what Brandon_g said will help you, just don't want anything to get lost in translation.

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Solved Re: Lost password and email of foundation lost for 3 days...

Post by SLGray on May 11th 2015, 1:37 am

This is being handled by pm's.


When your topic has been solved, ensure you mark the topic solved.
Never post your email in public.


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Solved Re: Lost password and email of foundation lost for 3 days...

Post by MrAleex on May 11th 2015, 11:30 am

Indeed, the forum which I put is an English version. There is a French and English version, as a result, I know not so I have to be helped at Forumotion France or Englishman(English people) for my English version.

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Solved Re: Lost password and email of foundation lost for 3 days...

Post by brandon_g on May 11th 2015, 12:45 pm

Well errr... Is this problem solved? The links I provided above should have helped you.

-Brandon


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Solved Re: Lost password and email of foundation lost for 3 days...

Post by MrAleex on May 11th 2015, 3:25 pm

Yes, your links helped me, thank you very much! I wait simply for the messenger of a new password, which I hope will be made in the afternoon:(

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Solved Re: Lost password and email of foundation lost for 3 days...

Post by brandon_g on May 11th 2015, 8:34 pm

Oh ok, then... I am glad I could help. Anytime Very Happy.

-Brandon


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Solved Re: Lost password and email of foundation lost for 3 days...

Post by SLGray on May 11th 2015, 9:52 pm

This was handled by pm.

Topic solved and archived


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