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Problem with members emails

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Solved Problem with members emails

Post by Algona on May 18th 2015, 11:48 am

Technical Details


Forum version : phpBB2
Position : Founder
Concerned browser(s) : Mozilla Firefox
Who the problem concerns : All members
Forum link : ( link is hidden, you must reply to see )

Description of problem

Hi all. In our forum all new members are limited to post PM until the staff decide they are able to do it. But from 2 weeks, when I go to members profile and try to click on the option for limited PM, on the field for members EMAIL I see MY USERNAME and when I try to save the changes, the error occured - the password is incorrect and the mail address is invalid.
So, I tried several times to change something in user profile and every time the members password disappears and I see MY USERNAME on the field for members email. Help?
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Algona
Forumember

Female Posts : 71
Reputation : 0
Language : Bulgarian
Location : Bulgaria, Sofia

http://www.samoyedbg.net

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Solved Re: Problem with members emails

Post by Shadow on May 18th 2015, 12:16 pm

Hello

Could you please provide a screenshot to be sure I've well understood you problem Smile ?

Thanks in advance :rose:


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Shadow
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Language : French, English

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Solved Re: Problem with members emails

Post by Algona on May 18th 2015, 12:31 pm




Shocked Shocked Shocked
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Algona
Forumember

Female Posts : 71
Reputation : 0
Language : Bulgarian
Location : Bulgaria, Sofia

http://www.samoyedbg.net

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Solved Re: Problem with members emails

Post by Shadow on May 18th 2015, 3:04 pm

Hello

I am not sure to well understand... You username is Algona on the forum. Am I right?
I have tried to modified the password of fanthomas and managed without problem...



Maybe I missed something...

Thanks for your help


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Shadow
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Solved Re: Problem with members emails

Post by Algona on May 18th 2015, 3:20 pm

Yes, I am the founder and admin with username algona.
Please, can you try to restrict the PM of this or someone else from users and see what happens? I have trouble to do this for every member. Thank you.
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Algona
Forumember

Female Posts : 71
Reputation : 0
Language : Bulgarian
Location : Bulgaria, Sofia

http://www.samoyedbg.net

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Solved Re: Problem with members emails

Post by Shadow on May 18th 2015, 3:27 pm

Hello

I have disallowed private message to this user without trouble mwii


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Solved Re: Problem with members emails

Post by Shadow on May 18th 2015, 4:19 pm

Okay I think I've understood where the problem is coming from.
There is a similar topic on the French support: http://forum.forumactif.com/t378362p30-le-meme-mail-d-enregistre-pour-un-grand-nombre-de-membres#3191164

I saw you are using Fire Fox. Le problem is linked to the activation of auto-fill of fields with Firefox. (The problem doesn't happen on our browser that's why I didn't manage to re-create the bug).

If you want to deactivate auto-fill please refer to their support: https://support.mozilla.org/en-US/kb/control-whether-firefox-automatically-fills-forms#w_using-auto-form-fill


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Solved Re: Problem with members emails

Post by Algona on May 18th 2015, 4:37 pm

You are just fantastic. Problem solved, thank you
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Algona
Forumember

Female Posts : 71
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Language : Bulgarian
Location : Bulgaria, Sofia

http://www.samoyedbg.net

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Solved Re: Problem with members emails

Post by Shadow on May 18th 2015, 4:43 pm

Your welcome. happy to help your cheers :rose: :rose:


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Solved Re: Problem with members emails

Post by SLGray on May 18th 2015, 7:45 pm

Topic solved and archived


When your topic has been solved, ensure you mark the topic solved.
Never post your email in public.

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