'Restore the skin' error
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'Restore the skin' error
Hi. I have not been able to `restore` previous themes for over a week now...
This message below pops up and although I retry it hours later, it still doesn't restore an older theme and the same error message remains:
please retry in a few minutes.
500
Does anyone know how I can have this `restore` button work again?
The forum is at http://rileykeough.fanforum.biz/
This message below pops up and although I retry it hours later, it still doesn't restore an older theme and the same error message remains:
Maintenance
Your website will be back online soon,please retry in a few minutes.
500
Does anyone know how I can have this `restore` button work again?
The forum is at http://rileykeough.fanforum.biz/
Re: 'Restore the skin' error
Hi
Could you please provide a screenshot? Could you please tell us the restore date you want, so that we make some tests?
Thanks
Buttercup
Could you please provide a screenshot? Could you please tell us the restore date you want, so that we make some tests?
Thanks
Buttercup
Shadow- Manager
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Language : French, English
Re: 'Restore the skin' error
Hello! Just letting you know that the problem still maintains. Thanking you for your time!
Re: 'Restore the skin' error
You do mean this year?
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Re: 'Restore the skin' error
oh, sorry for lack of info.. Yes, 22 April 2015 skin..
I'd also appreciate if you could fix the problem so that I can choose skins in the future, too.
I'd also appreciate if you could fix the problem so that I can choose skins in the future, too.
Re: 'Restore the skin' error
Hi again.. This topic is titled "Pro Admin" I don't quite understand why.. Is there anyone else I need to contact to get the problem fixed?
Re: 'Restore the skin' error
The icon means that the Pro Admin (Buttercup) needs to look into the issue with the techs.
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Re: 'Restore the skin' error
Hello
We manage to restore your skin (date: 22 April 2015)
We don't get any maintenance page while restoring it. Let me know
We manage to restore your skin (date: 22 April 2015)
We don't get any maintenance page while restoring it. Let me know
Shadow- Manager
- Posts : 16217
Reputation : 1831
Language : French, English
Re: 'Restore the skin' error
Hey, thank you for the speedy information and the help! Much appreciated!
Re: 'Restore the skin' error
You are welcome. If the problems comes back, feel free to contact us.
Best regards
Buttercup
Best regards
Buttercup
Shadow- Manager
- Posts : 16217
Reputation : 1831
Language : French, English
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