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Suspicious Activity, member can't login

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In progress Suspicious Activity, member can't login

Post by DesignersSociety on June 10th 2015, 10:35 pm

A member of my site says that they can't login and they get a "suspicious activity" error. I've searched ehre for other topics but they seem to say theyre being solved privately and don't show open solutions. Really need help with this, thanks

DesignersSociety
Forumember

Female Posts : 120
Reputation : 2
Language : english

http://designerssociety.betaboard.net

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In progress Re: Suspicious Activity, member can't login

Post by Derri on June 10th 2015, 11:07 pm

Hi,

It looks like he's been caught in our Anti Spam system, occasionally this can happen.

Could I get the following information of the member who's experiencing this issue sent to me via private message?

Role: (member, mod)
Username on the forum:
Email address of the account:
IP Address:
What's the exact error message?


Forum Rules: :Forumotion Staff: :Appeal A Warning: :FAQ: :Tips & Tricks: :Forgotten Password/Login Issues
You need one post to send a PM
When your topic has been solved, ensure you mark the topic solved
Never post your email in public


Derri
Administrator
Administrator

Male Posts : 8385
Reputation : 576
Language : English & Basic French
Location : Scotland, United Kingdom

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