My account has a problem
3 posters
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My account has a problem
My account here on the support forum; I mean my latter account by username " Richiejay " has a problem. If I try to logging, it replies "the username doesn't match the email .. and even though, I tried the 'Forgot Password' option, it says it's an invalid email. It's the same email I used before too. I need aid on retrieving.
Re: My account has a problem
What's the problem with your other account?
Derri- Helper
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Re: My account has a problem
You do not use your email address to log onto the support forum.
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Re: My account has a problem
Hello,
I'm sorry to report but your account was accidentally deleted by our spam banning system which completely removes the account and all posts from the forum. Hence why you can't access your account or posts. If you'd like I can rename your account Richiejay for you and change your email if needed.
It happens very rarely as normally its very careful in banning spambot accounts but your account has obviously gotten mixed in with it, likely through a post you might have left on a spambot thread.
I'm sorry to report but your account was accidentally deleted by our spam banning system which completely removes the account and all posts from the forum. Hence why you can't access your account or posts. If you'd like I can rename your account Richiejay for you and change your email if needed.
It happens very rarely as normally its very careful in banning spambot accounts but your account has obviously gotten mixed in with it, likely through a post you might have left on a spambot thread.
Derri- Helper
- Posts : 8755
Reputation : 638
Language : English & Basic French
Location : Scotland, United Kingdom
Re: My account has a problem
Topic solved and archived
Lost Founder's Password |Forum's Utilities |Report a Forum |General Rules |FAQ |Tricks & Tips
You need one post to send a PM.
You need one post to send a PM.
When your topic has been solved, ensure you mark the topic solved.
Never post your email in public.
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