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Slow Forum & Chatbox not refreshing

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Slow Forum & Chatbox not refreshing

Post by SMOakey7 on July 4th 2015, 6:07 pm

Hi guys,

My forumhttp://hogwartsandbeyond.forumotion.co.uk/ has been really slow today, everything is loading at the pace of a snail which means I'm a little worried my users are going to lose their posts.

Also, the CB is not loading, it's throwing people out randomly, and it's not refreshing unless you type in it.

Is this part of the update you're doing, or is this my forum? I've been on another and it's loading quicker (can't comment on the CB as it doesn't have one). Please could you let me know?

Also, if it is the updates, how long do you expect them to be? Just so I can inform the users of the site

Thanks in advance for any help!

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Re: Slow Forum & Chatbox not refreshing

Post by Guest on July 4th 2015, 6:11 pm

I'm also have the same issues, along with all my sister sites.

Guest
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Re: Slow Forum & Chatbox not refreshing

Post by Ariyamna on July 4th 2015, 6:31 pm

Here, on my forum (http://ftng.forumpolish.com/ ) I have the same problem. It loads sooo long, chatbox is lagged so hard (unless you write anything it won't refresh) and something happened: I got logged off autmatically, and when I tried to log in it kicked me few times with message "left from the chatbox".

I hope you will resolve this problem quickly, because users of my forum are annoyed by that problem too (and making fun about it refering to the hot weather outside). ^^

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Re: Slow Forum & Chatbox not refreshing

Post by brandon_g on July 4th 2015, 6:44 pm

Hi everyone,


This is probably due to this: http://help.forumotion.com/t141519-only-topic-maintenance-page-and-slowdowns

Hope this helps,
-Brandon


Remember to mark your topic when a solution is found.

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Re: Slow Forum & Chatbox not refreshing

Post by Derri on July 4th 2015, 7:08 pm

Hey Folks,

I've created an announcement about the on going issues http://help.forumotion.com/t141716-recent-forum-issues-notifications-slow-loading-chatbox-servimg-and-tagging-issues#965159

I do apologize for the lack of information given, we don't have Pro Admins today as its the weekend so informations comes more slowly.

I've also made an only topic just collate reports better: http://help.forumotion.com/t141715-only-topic-notifications-loading-chatbox-servimg-and-tagging-issues#965158

Cheers
Derri


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